How to fix ERR_CONNECTION_RESET error?

by Gabriel E. Hall - -


Issue: How to fix ERR_CONNECTION_RESET error?

My PC (Dell), which runs Windows 8, encounters an error ERR_CONNECTION_RESET. It seems that the error arises due to the Internet connection problems, but what’s strange for me is that I can browse the next with IE, Mozilla Firefox, and others except for Chrome. The message pops up randomly, and it seems that it appears more and more often. It’s quite irritating because as soon as the pop-up emerges, I have to force-shutdown Chrome. Could you please guys help??

Solved Answer


ERR_CONNECTION_RESET error has occurred on the Internet quite recently. Nevertheless, hundreds of people already look for an ERR_CONNECTION_RESET error fix. This error is specifically related to Chrome, what means that it’s unlikely to appear on Internet Explorer, Mozilla Firefox, Safari, and other web browsers, though it sometimes happens too.

In contrast to other system errors, Error 101 (net:: ERR_CONNECTION_RESET): The Connection was reset occurs only when browsing the Internet. It’s delivered in the form of a pop-up window that shows up when the user is trying to open a random web page. Usually, the pop-up does not go away by itself, and to get rid of it, one has to open Task Manager and end Google Chrome’s task.
As soon as IT specialists heard about ERR_CONNECTION_RESET issue, they have immediately started working on it and, luckily, there are a couple of methods that help to fix it.

It has been found that ERR_CONNECTION_RESET error is triggered by the registry or network changes due to which certain web pages can’t establish a connection with the destination web site. Sometimes users make those changes themselves either purposely or accidentally. Nevertheless, it seems that registry and network modifications are caused by third party applications, PC optimization tools for the most part. However, to fix ERR_CONNECTION_RESET error you may also have to disable anti-malware or third party firewall as they may also be the core of the problem.

How to fix ERR_CONNECTION_RESET error?

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A piece of advice: Before you start following the instructions provided below, it’s advisable to check if all third party applications installed on your PC are in use. If you find some of them not used for more than half of the year, make sure you remove them because third party software often triggers PC errors like ERR_CONNECTION_RESET. Besides, we would highly recommend installing Reimage or RegCure Pro tools to check your PC for errors, corrupted files, malware, and other issues.  

FIX 1. Disable Anti-Malware

A disabling of anti-virus program will help you to check what the cause of the ERR_CONNECTION_RESET error is. If after disabling your anti-malware and restarting web browser, the pop-up error remains, it means that you have to look for another solution. In case, disabling anti-virus helps to fix ERR_CONNECTION_RESET error, then you have to reinstall Anti-virus. How do disable firewall and real time scanner?

  1. Find the icon of you Anti-virus (bottom-right corner) and right-click on it.
  2. Select Disable.
  3. Click Ctrl + Alt + Delete to open Task Manager.
  4. Check if your Anti-virus is not running in the background.
  5. In case you still find it running, right-click on it and select End Task.

If this method didn’t work for you, don’t worry. The majority of PC users who faced ERR_CONNECTION_RESET error managed to fix it with the help of the second method.

FIX 2. Setup your Maximum Transmission Unit (MTU)

Faulty MTU settings might be the cause of ERR_CONNECTION_RESET error on Windows. That may be an intricate task for inexperienced PC users to set MTU value, so we are going to explain that in details. Before making changes to MTU setup, you have to identify the name of the network adapter. For this purpose, do the following:

  1. Hold Windows key, Click R, and type ncpa.cpl.
  2. Pick out and copy the name of the active adapter from the network connection list.
  3. After that, hold Windows key and press X.
  4. Open Command Prompt (Admin).
  5. When the Command Prompt window opens, enter the following command into it:
    netsh interface ipv4 set subinterface “Wireless Network Connection 4” mtu=1472 store=persistent
  6. Paste the name of your network adapter in the field of Local Area Connection.

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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