How to fix keyboard or mouse stops working after restarting Windows?

Question

Issue: How to fix keyboard or mouse stops working after restarting Windows?

Every time I restart my PC, my keyboard and mouse stops working. I have no clue what happened but it bothers me a lot. Any idea of how to fix this?

Solved Answer

Input devices like keyboards and mice are essential components of a computer setup, particularly in a Windows environment. They serve as primary interfaces for interaction with the operating system, applications, and for performing a myriad of tasks from simple document editing to complex programming.

However, a common issue that some people encounter is that their keyboard or mouse stops functioning correctly after restarting their Windows computer. This issue can be particularly perplexing and frustrating, as it hinders basic computer operations.

This malfunction could be attributed to several factors. One possible cause is a conflict within the system's hardware or software, which might be triggered by recent updates or changes in system settings. Additionally, driver issues are often at the heart of such problems; outdated or corrupt drivers may prevent Windows from communicating effectively with the keyboard or mouse. In some cases, the problem might stem from power management settings that inadvertently disable these devices.

If you find yourself in a situation where both your keyboard and mouse are non-responsive after a restart, accessing the Windows Recovery Environment is a necessary step. This environment provides various troubleshooting tools that can help diagnose and resolve system issues. It's a crucial step especially when standard input methods are not working.

On the other hand, if your input devices are partially functional, there are other avenues to explore. Adjusting your system's power management settings can sometimes resolve these issues. These settings, designed to conserve energy, can occasionally lead to unintended consequences like disabling or limiting the functionality of peripherals.

Another solution is to check and update the drivers for your keyboard and mouse. Drivers are the software components that allow your operating system to communicate with hardware devices. Ensuring they are up-to-date is critical for the smooth operation of your peripherals.

Lastly, for a more comprehensive solution, consider using a PC repair tool FortectMac Washing Machine X9. Such tools are designed to automatically diagnose and fix underlying Windows issues that might be causing your keyboard or mouse to malfunction. By addressing a wide range of system problems, a PC repair tool can be a valuable asset in ensuring the optimal performance of your computer.

Fix 1. Access Windows Recovery Environment

Accessing the Windows Recovery Environment (WinRE) is essential when your keyboard and mouse are unresponsive. WinRE provides various troubleshooting tools to diagnose and fix system issues. This environment is particularly useful when standard input methods fail, allowing you to troubleshoot without needing a functioning keyboard or mouse.

• Restart your computer.
• Once Windows starts booting, press the Power button, interrupting the loading process – do this two more times.
• After that, Windows will automatically enter Advanced Startup mode.
• Select Troubleshoot > Advanced options > Startup Settings and Restart.
• After a reboot, pick either 4/F4 for Safe Mode or 5/F5 for Safe Mode with Networking.

Fix 2. Disable Fast Startup

Fast Startup is a feature designed to reduce the time your computer takes to start up. However, it can sometimes cause issues with peripheral devices like keyboards and mice. Disabling it can resolve these conflicts.

• Type Control Panel in Windows search and hit Enter.
• Select Small icons view and pick Power options.
• On the left side of the window, select Choose what the power buttons do
• Pick the Change settings that are currently unavailable option at the top
• Remove the tick from the Turn on fast startup (recommended) option and select Save changes.

Fix 3. Reinstall keyboard and mouse drivers

Drivers are crucial for your keyboard and mouse to function properly. Reinstalling these drivers can resolve issues caused by corruption or incompatibility.

• Right-click on the Start button and select Device Manager.
• Expand Keyboards or Mice and other pointing devices category.
• Right-click on your device and choose Uninsall device.
• Follow the prompts to remove driver software.
• Restart your system to implement the changes.
• Windows will automatically install the default driver after a reboot.

Fix 4. Change power management settings

Adjusting power management settings can help if your devices are being inadvertently disabled to save power.

• Open the Device Manager again.
• Expand Keyboards or Mice and other pointing devices category.
• Right-click your mouse/keyboard and select Properties.
• Go to the Power Management tab.
• Uncheck the Allow the computer to turn off this device to save power option and click OK.

Fix 5. Uninstall the latest Windows update

Sometimes, a recent Windows update can cause compatibility issues with peripherals. Uninstalling the latest update might resolve these issues.

• Type Control Panel in Windows search and press Enter.
• Select Programs > Uninstall a program.
• Click on View installed updates on the left side of the window.
• Sort all the updates by date.
• Right-click on the most recent update and select Uninstall.
• Proceed with on-screen instructions.
• Then, type Updates in Windows search and press Enter.
• Click Pause the updates for 7 days (in Windows 11, you can pick a different time period).

Fix 6. Disable USB Selective Suspend

USB Selective Suspend feature can sometimes cause issues by turning off USB devices to save power. Disabling it can help.

• Type Control Panel in Windows search and press Enter.
• Click on Hardware and Sound and select Power Options.
• Click on Change plan settings next to your active power plan.
• Click on Change advanced power settings.
• Expand the USB settings and then the USB selective suspend setting.
• Set both On battery and Plugged in to Disabled.
• Click Apply, then OK.

Fix 7. Use System Restore

System Restore can revert your system back to a previous state where everything was working fine. This can be helpful if recent changes caused the issue.

• Type in Create a Restore point in Windows search and hit Enter.
• In the System Protection tab, pick System restore.
• Click Next.
• Click Show more restore points (if available).
• Pick the time before the problem occurred and click Next.
• Your computer will restart.

Fix 8. Update Windows

Sometimes, simply updating Windows can fix compatibility issues with peripherals.

• Type Updates in Windows search and press Enter.
• In the new window, click Check for updates.
• Wait till all the necessary files are downloaded and installed.
• If optional updates are available, install them as well.
• When done, reboot your system to apply updates.

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