How to fix no web results when using Windows search?

Issue: I was wondering if you could help me with the Windows search problem. I used to be able to see web results when typing in queries in Windows search. Well, this is no longer the case, and Windows search is not providing any web results anymore. I noticed this a couple of weeks ago and I am not sure how to get them back.

Solved Answer

Windows Search is a powerful tool that allows you to quickly find files, applications, and web results directly from your desktop. However, you might encounter an issue where Windows Search fails to display web results. This can be frustrating, as it limits the functionality of the search tool and hinders your ability to access online information directly from your search bar.

Reasons behind the no web results in Windows Search

The absence of web results in Windows Search can be attributed to several factors. Incorrect search settings can prevent web results from appearing. Network connectivity issues might also block the search feature from accessing online information. Additionally, outdated or corrupted system files can disrupt the functionality of Windows Search.

Sometimes, third-party antivirus or firewall settings can interfere with the search process, blocking web results. Furthermore, problems with your Microsoft account or issues with the Bing search engine integration can lead to this issue.

How to resolve Web Search results missing in Windows Search?

To resolve the problem of no web results in Windows Search, various troubleshooting steps can be undertaken. Firstly, examining and modifying your search settings can ensure that the feature is correctly enabled, which is essential for web results to appear. Ensuring network connectivity is stable helps eliminate any internet-related problems that might be preventing web searches.

Updating Windows is another crucial step, as it keeps your system files up to date and addresses known issues that could affect search functionality. Running the Windows Search troubleshooter can help diagnose and resolve common search-related problems by identifying specific issues within the search feature.

Additionally, reviewing and adjusting your antivirus and firewall settings is important, as these security tools can sometimes block the search functionality inadvertently. Ensuring your Microsoft account is properly synced and addressing any issues with the Bing search engine integration can also help restore the ability to retrieve web results through Windows Search.

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How to fix no web results when using Windows search?

Fix 1. Enable Cloud content search

Ensuring that the search settings are correctly configured is essential for web results to appear in Windows Search.

  • Right-click on Start and pick Settings.
  • Go to the Privacy & Security section.
  • Select Search permissions.
  • Scroll down to the Cloud content search section.
  • Ensure that the Microsoft account and Work or School account are enabled.

Check Windows settings

Fix 2. Update Windows

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Keeping your Windows operating system up to date can fix known issues that may affect search functionality.

  • Type Updates in Windows search and press Enter.
  • If updates are available, click Install updates.
  • Otherwise, click Check for updates.
  • If optional updates are available, install them as well.
  • When all the update processes are complete, restart your computer.

Update Windows

Fix 3. Run Windows Search troubleshooter

The Windows Search troubleshooter can diagnose and resolve common issues affecting the search feature.

  • Type Troubleshoot in Windows search and press Enter.
  • Choose Other troubleshooters/Additional troubleshooters.
  • Find Search and Indexing and click Run the troubleshooter/Run.
  • Apply the recommended changes.

Run troubleshooter

Fix 4. Adjust antivirus/firewall settings

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Antivirus or firewall settings can sometimes block search functionality. Adjusting these settings can restore access to web results.

  • Open your antivirus/firewall software.
  • Check for any blocked applications or features.
  • Ensure Windows Search is not being restricted.

Fix 5. Rebuild search index

A corrupted search index can cause issues with Windows Search. Rebuilding the index can resolve these problems.

  • Open Control Panel.
  • On the top-right corner, click on View by option and select Small icons.
  • Pick Indexing options.
  • Click Modify.
  • Mark the locations that you want to be indexed and click OK (you can also use Show all locations at the bottom-left of the window if you can't see the location you are looking for).
  • In the Indexing Options window, click Advanced.
  • Click Rebuild under Delete and rebuild index. This might take a while, depending on how large your drives are. During the rebuilding process, you might not be able to use the search bar or receive incomplete results.
  • Click OK.

Rebuild Index

Fix 6. Repair corrupted system files

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The easiest way to do this is by running commands using elevated Command Prompt:

  • Type in cmd in Windows search.
  • Right-click the Command Prompt result and pick Run as administrator.
  • User Account Control will ask whether you want to allow changes – click Yes.
  • Type this command and press Enter:
    sfc /scannow
  • Wait for the scan to finish.
  • Then, use the following commands, pressing Enter after each:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
  • Restart your computer.


Fix 7. Check Windows search service

Resetting Windows Search can resolve persistent issues by restoring the feature to its default state.

  • Type Services in Windows search and press Enter.
  • Locate Windows Search Service.
  • If it is already running, right-click and select Restart.
  • if the service is not running, double-click it, and pick Automatic under the Startup type from the drop-down menu.
  • Click Start, Apply, and OK.

Check Windows search service

Fix 8. Change Group Policy settings

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Incorrect Group Policy settings can disable web results in Windows Search. Adjusting these settings can re-enable web searches.

  • Type Group Policy in Windows search and press Enter.
  • Navigate to the following location:
    Computer Configuration > Administrative Templates > Windows Components > Search
  • Double-click Allow Cortana and set it to Enabled.
  • Double-click Do not allow web search and set it to Disabled.
  • Click Apply, then OK.

Check Group Policy

Fix 9. Change your region to US

Sometimes, Windows Search settings are optimized for certain regions. Changing your region to the US can help restore web results functionality.

  • Open Settings.
  • Select Time & Language.
  • Click Region.
  • Under Country or region, select United States from the dropdown menu.
  • Restart your computer.

Change your Region to US

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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