How to fix Ticketmaster Error Code 0007?

Issue: Hello. I tried to buy a ticket for a show through Ticketmaster and no matter which seat I try I keep getting the 0007 error code. This has been very frustrating. Any tips would be appreciated.

Solved Answer

Ticketmaster is the world’s largest ticket marketplace and a global leader in ticketing products and services founded in 1976. It provides the ability for event organizers to easily sell tickets online through their platform. Although the process of booking tickets is usually easy and straightforward, some users are getting error messages that prevent them from buying tickets.

One error code, in particular, has been making people scratch their heads. Users report that no matter which seat they pick they receive this message:

Sorry, we could not process your request, please try again later. Error Code: 0007

The 0007 error code means that the transaction process to book a seat is taking too long to complete. This could be caused by cookies[1] and cache.[2] Although they are small, they do occupy space on your computer. If there are enough of them stored over a long period of time, they could slow down the speed of your computer and other devices.

That is why you should try clearing cookies and cache to fix Ticketmaster error code 0007. However, this can be a lengthy process if you use many browsers. A maintenance tool like FortectMac Washing Machine X9 can do this automatically for you with a click of a button. Besides, it can fix various system errors, corrupted files, and registry[3] issues on your device. Otherwise, you can proceed with the manual guide below.

How to fix Ticketmaster Error Code 0007?

Solution: Clear Cookies and Cache


  • Launch the Chrome browser and click three vertical ellipses near the top left
  • Expand More Tools and select Clear Browsing Data
  • Click on Sign Out and set the Time Range to All Time
  • Select all the categories by ticking the boxes and click on the Clear Data button

Clear Cookies and Cache Chrome

  • Launch Chrome again and check if the error code 0007 is resolved

MS Edge

  • Launch the Edge browser and click on three vertical ellipses
  • Open Settings, and go to the Privacy, Search, and Services tab

Clear Cookies and Cache MS Edge

  • Open Choose What to Clear and click on Sign Out First
  • Set the Time Range to All-Time and check all the categories

Clear Cookies and Cache MS Edge2

  • Click on the Clear Now button and afterward, relaunch Edge to check if the issue still appears


  • Click the menu button and select Settings
  • Select the Privacy & Security panel and go to the Cookies and Site Data section
  • Click the Clear Data… button
  • Check Cookies and Site Data and Cached Web Content and press Clear

Clear Cookies and Cache Firefox

  • Re-open the browser and check if the issue persists


  • Open Safari and at the top left of your screen click History
  • At the bottom of the menu, choose Clear History…
  • Use the drop-down menu to choose all history

Clear Cookies and Cache Safari

  • One last time, click on Clear History
  • Close Safari and launch it again to check if the error still appears

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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