How to Fix Unresponsive Function Keys on Windows 10?

by Linas Kiguolis - -


Issue: How to Fix Unresponsive Function Keys on Windows 10?

After the installation of the latest Windows 10 updates, I can’t use function keys anymore. All keys seem to be working separately, but when I click the command, for example, Ctrl + Shift + ESC or Ctrl + C, the command is not executed. What could be the culprit?

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Solved Answer


Every keyboard, regardless whether it’s plugged into the PC or inbuilt into the laptop, has a set of Function keys, which enable users to execute commands like copy, paste, cut, delete, adjust screen lightening, volume, and so on. The vast majority of PC users are aware of the function keys and use the regularly. Therefore, unresponsive Ctrl + C, Ctrl + V, Ctrl + A, Fn + F (1-12) and other commands may become a serious headache because the PC usage may become much more difficult.

Unfortunately, but quite a lot of people became unable to use function keys after the installation of Windows updates. This problem may be related to malfunctioning drivers or VAIO Event Service. Luckily, there are several methods that may help you to fix not working function keys. These are the following:

Method 1. Enable VAIO Event Service

  • Press Windows key, type services.msc, and press Enter.
  • Find VAIO Event Service (or slightly different name) and double click it.
  • Select Startup type and set it to Automatic.
  • The check Service Status option and make sure that it is enabled.
  • If it’s disabled, enable it.
  • Then click Apply and OK to save the changes.
  • Finally, reboot the system.

Method 2. Update drivers

If you have upgraded older Windows version to Windows 10, incompatible drivers may be the culprit of malfunctioning or not working function keys. To fix this issues, you should install the latest drivers. For this purpose, navigate to the PC manufacturer’s website and download the latest function key drivers.

Before doing that, you may try to update all Windows drivers via Device Manager. However, this process requires some time and patience as you will have to expand each driver category, right-click on each device driver, and select Update Driver Software. The same process can be done automatically with the help of driver updater tool, which you can download from the Internet for free. Nevertheless, make sure that you download it from a reliable source.

Method 3. Uninstall hotkey device driver

  • Right-click on Windows key and select Device Manager.
  • Find Toshiba Hotkey Driver, click it, and select Uninstall.
  • In case your device’s manufacturer is not Toshiba, you should find hotkey driver named in accordance to your device’s name.
  • Then find HID-Compliant Keyboard and HID Compliant Mouse driver, right-click them, and select Uninstall.
  • Finally, reboot the system and try to use your function keys.

Hopefully, these steps helped you to resolve hotkeys error. Please let us know if none of the fixed helped.

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