How to Fix Windows Update Error Code 0x80070002?

by Julie Splinters - -


Issue: How to Fix Windows Update Error Code 0x80070002?

I’m using Windows 10 version 1703. The update service is set to automatic, but none of the updates are installed. I see that all updates are downloaded, but the installation fails with an error 0x80070002. I’m hopeless with computers, so I need an easy fix or a tool that would fix this issue for me. Could you please guys help?

Solved Answer

The Error 0x80070002 is a Windows Update bug, which shows up in turns with the error code 0x80070003. Although most of the affected computers run Windows 10, the problem is not confined to this particular OS. According to Windows experts, the Error 0x80070002 can emerge on Windows 8, 7, and XP. Windows Vista can be but is seldom affected. Windows Update is a service frequently exposed to errors. Usually, people cannot install Windows Updates, especially the ones released to patch security vulnerabilities or other fatal errors, due to overloaded Windows Update servers. In this case, it’s advisable to reboot the system, wait several hours and then restart Windows Update service. However, the Error 0x80070002 may be an ongoing issue if the downloaded update lacks for crucial files. To fix this issue, you should uninstall the downloaded update and install it manually from the official Microsoft’s website. Last but not least, the Error Code 0x80070002 may start harassing people due to jammed Windows Update components or other rarer reasons. Luckily, the majority of people managed to fix it either automatically using programs like Reimage or manually. If you need the instructions explaining how to fix error 0x80070002 on Windows, see the paragraph below:

a picture of the windows update error 0x80070002

Fixing Windows Update Error 0x80070002:

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Method 1. Run Windows Update Troubleshooter

  1. Navigate to the official Microsoft’s website and run the automatic Windows update troubleshooter. Here’s the link redirecting to the Windows Update Troubleshooter.
  2. Once the troubleshooter is downloaded, open its location and run the wu.diagcab file.
  3. Follow the on-screen instructions to run a scan.

Method 2. Download the update manually

If the 0x80070002 error is triggered by corrupted or missing files of the Windows Update downloaded to the system, you should reinstall the update manually. For this purpose, you should:

  1. Memorize the number of the Windows KB Update needed and navigate to the official Microsoft’s website.
  2. Open the Microsoft Update Catalog and type the name of the required update.
  3. Select its storage location and click a “Download” button.
  4. Then navigate to the location of the update and start the update process.

Method 3. Reset Windows Update Components

  1. Right-click Windows key and select Command Prompt (Admin).
  2. If a UAC shows up, click OK to proceed.
  3. By typing the following commands you will stop BITS, Windows Update, Cryptographic, MSI Installer services. Don’t forget to press Enter after each of them:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
  4. Then type Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat” command to delete qmgr*.dat files.
  5. Once done, copy and paste cd /d %windir%\system32 command and press Enter to execute the command.
  6. To re-register BITS and Windows Update files, you will have to type all the commands (followed by Enter) provided below:
    regsvr32.exe atl.dll
    regsvr32.exe urlmon.dll
    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe jscript.dll
    regsvr32.exe vbscript.dll
    regsvr32.exe scrrun.dll
    regsvr32.exe msxml.dll
    regsvr32.exe msxml3.dll
    regsvr32.exe msxml6.dll
    regsvr32.exe actxprxy.dll
    regsvr32.exe softpub.dll
    regsvr32.exe wintrust.dll
    regsvr32.exe dssenh.dll
    regsvr32.exe rsaenh.dll
    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe cryptdlg.dll
    regsvr32.exe oleaut32.dll
    regsvr32.exe ole32.dll
    regsvr32.exe shell32.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe qmgr.dll
    regsvr32.exe qmgrprxy.dll
    regsvr32.exe wucltux.dll
    regsvr32.exe muweb.dll
    regsvr32.exe wuwebv.dll
  7. To reset Winsock, type netsh winsock reset and netsh winhttp reset proxy commands. Press Enter after each of them as usually.
  8. Finally, restart BITS, Windows Update, Cryptographic, MSI Installer services by entering the following commands each followed by Eter:
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

Method 4. Run a professional anti-malware

Windows Update errors like 0x80070002 may also be the outcome of a virus/malware infection. If a malware is stubborn enough, it may block Windows Updates to prevent security updates. Therefore, we would recommend you to run a scan with Reimage or another powerful tool.

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About the author

Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

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