How to fix 0x800CCC13 error?

Issue: Hi guys! It’s interesting what has happened with the Outlook since it keeps showing an error code 0x800CCC13. Any ideas?

Solved Answer

Hello. Thank you for your question! Problems with Outlook may be a serious trouble for those who are using it on a daily basis. As far as we know, this e-mail client is usually used by people who work in offices and are using the official e-mails. Therefore, this error might be a headache for millions.

It seems that this problem has started occurring as soon as Windows 10 version has been released. That’s why 0x800CCC13 error code is also known as Microsoft Outlook error 0x800CCC13. As soon as you execute Windows 10 upgrade, you may start noticing that Outlook does not respond or informs about lost Internet connection.

Cannot connect to the network. Verify your network connection or modem

If you are sure that you are successfully connected to the Internet, but receive 0x800CCC13 error code, then the problem is related to the wrong Windows 8/7 upgrade.

You might get an Error 0x800CCC13 and fail to connect to the network in outlook. In this case, check whether you are successfully connected to the Internet. Besides, try to close and reopen the Outlook. If that doesn’t help, it’s very likely that a corrupted update file has been provided to you or the update process went wrong, what led to the file corruption. In order to fix 0x800CCC13 error, you have two options. First of all, you can check the system for issues by yourself or use RegCure Pro application that will indicate the problem automatically.

How to fix 0x800CCC13 error?

We have already indicated that the emergence of 0x800CCC13 error is caused by inappropriate Windows 10 upgrade. In other words, the update might have gone corrupt the installation what may lead to the emergence of 0x800CCC13 error code and issues with Outlook. Fortunately, this issue can easily be fixed using a Command Prompt option. It will help you to check all system files and fix the corrupted ones. For that, you should:

  1. Right click on ‘Start’ button and select ‘Command Prompt (Admin);’
  2. In the Command Prompt Window type sfc /scannow and press ‘Enter’ (Error 0x800CCC13 in Outlook Sfc /scannow);
  3. Once the search will be finished, close Command prompt;
  4. Try to open Outlook and send an e-mail message;
  5. If you still receive 0x800CCC13 error and cannot send an email, then repeat steps 1-5 once again.

We hope that this guide was helpful for you and 0x800CCC13 error code fix has ended up successfully. It’s very important not to lose hope if launching Command Prompt service for the first time did not succeed. Repeat the process one more time and we are pretty sure that you will remove Microsoft Outlook error 0x800CCC13 2015 code once and for all.

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Alice Woods
Alice Woods - Shares the knowledge about computer protection

Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.

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