How to fix
Teams error “Doh! Something went wrong”
on Windows

When I try to access Teams, I keep getting "Doh! Something went wrong" error. There are no error codes or anything like that, so I don't know what this "Something" is. Any idea how to fix this?

This means that the "Doh! Something went wrong" error in Microsoft Teams usually arises out of either an issue of connectivity or log in with the application. These kinds of errors are very irritating at times, because they come in the way of accessing Teams accounts or attending meetings. Many of the users face this error while opening teams, which often happens because of incomplete or corrupted login credentials and issues in network connectivity.

"Doh! Something went wrong" error is usually brought about by a number of the most frequent causes: issues with the Windows Credential Manager, where credentials for an application like Teams are stored. If those credentials are wrong or corrupted, then Teams won't be able to sign in and may show up with this error.

The other very common cause is when the internet connection becomes unstable or weak; hence, at the time of opening this application, its capability regarding the checking of login credentials is interfered with. This has been pointed out to occur with both wired and wireless, most especially in the instance of intermittent drops in network signal.

Users also resolve the "Doh! Something went wrong" error by clearing the Teams credentials from the Windows Credential Manager to ensure that fresh credentials are input upon the next attempt to log in. This error may be corrected based on a transition toward more stable networks.

Another thing one could try is to reset the network settings. If these do not work, one would then clean the app's cache or perform a fresh installation of Teams to eliminate the corrupted files causing the problem.

Moreover, other than manual changes, one feasible alternative could be making use of a trusted [d1] repair tool to automatically detect and fix system or network configuration issues that may lead to this error.

Fix 1. Clear Microsoft Teams credentials from Credential Manager

Incorrect or corrupt credentials stored in Windows Credential Manager often cause the "Doh! Something went wrong" error. Clearing them allows you to re-enter fresh login details.

• Lof off from Microsoft Teams.
• Type Credential Manager in Windows search and press Enter.
• Select Windows Credentials.
• Locate and remove any stored credentials related to Microsoft Teams.
• Restart Teams and re-enter your login details.

Fix 2. Clear Teams cache

Cached data that becomes outdated or corrupt can disrupt app functionality, leading to login issues like this error.

• Close down Microsoft Teams.
• Press Win + E to open File Explorer.
• Ensure Hidden files are visible.
• In the address bar, type in %appdata%\Microsoft\teams and press Enter.
• Delete the contents of the following folders:
  %appdata%\Microsoft\teams\application cache\cache
  %appdata%\Microsoft\teams\blob_storage
  %appdata%\Microsoft\teams\Cache
  %appdata%\Microsoft\teams\databases
  %appdata%\Microsoft\teams\GPUcache
  %appdata%\Microsoft\teams\IndexedDB
  %appdata%\Microsoft\teams\Local Storage %appdata%\Microsoft\teams\tmp
• Make sure you empty the Recycle Bin (or use Shift + Del combination to delete these files).
• Restart your computer.

Fix 3. Sign out and sign back in

Logging out and back in resets any temporary login issues in Teams and refreshes your session.

• On the error screen, click Sign out.
• Once signed out, re-enter your credentials to log back into Teams.
• Check if the issue is resolved.

Fix 4. Update Microsoft Teams

Using an outdated version of Teams can cause errors due to compatibility issues. Ensure you are running the latest version of the app.

• Open Microsoft Teams.
• Click on the Settings and more button at the top-right corner.
• Select Check for updates.
• Teams will automatically download and install any available updates.
• Restart Teams after the update is completed.

Fix 5. Repair or reset the Teams app

Repairing or resetting the app via Windows Settings can resolve issues caused by app data corruption.

• Click on Start and pick Settings.
• Go to the Apps section.
• Locate Microsoft Teams from the list.
• Click on the three vertical dots and pick Advanced options.
• Click Terminate to ensure that the app is not running.
• Under the Reset section, click Repair and see if that solved your issue.
• If not, then try the Reset option.

Fix 6. Reinstall Microsoft Teams

Reinstalling the app can fix any deeply embedded issues or corrupted installation files.

• Type Control Panel in Windows search and press Enter.
• Go to Programs > Uninstall a program.
• Find Microsoft Teams, right-click, and select Uninstall.
• Follow the prompts to remove the app.
• Once done, press Win + E to open File Explorer.
• In the View tab at the top of the window, enable Hidden Files.
• Go to C:\Program Files\WindowsApps location.
• Scroll down to find the Microsoft Teams folder and delete it (alternatively, you can rename it).
• Now type %AppData% in Windows search and press Enter.
• Delete the Teams folder.
• Finally, restart your device and reinstall the app.