How to fix a laptop that won’t charge through USB-C in Windows?

Issue: Hello. I plugged in my charging cable through USB-C on my Windows laptop but it is not charging. What should I do?

Solved Answer

One of the main complaints from users who own modern Windows laptops is that the USB-C port does not support charging. In today's world, USB-C has become the industry standard for a number of interface uses, such as data transfer, video output, and most importantly – charging. While there is a certain ease to this widespread adoption, it can be confusing when a laptop won't charge even when it is linked to a power adapter via USB-C.

This charging problem may have a significant effect on users who depend on their computers for work, school, or leisure. The possibility of not being able to charge via the widely used USB-C port can cause unforeseen obstacles to one's daily routine, limit mobility, and disturb productivity. A major annoyance might result from not being able to charge via USB-C, whether at work or in your own time.

Given its ability to impede the smooth functionality people anticipate from their laptops, resolving this issue becomes essential. Investigating a number of variables, including whether the laptop can be charged via USB-C, the state of the charging cable and port, and any software configurations that might be influencing the charging process, are all part of the diagnostic process.

In this guide, you will find 6 steps that should help you fix a laptop that won’t charge through USB-C in Windows. You can also run a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs, corrupted files, and registry issues. Otherwise, follow the step-by-step instructions below.

How to fix a laptop that wont charge through USB-C in Windows

Solution 1. Verify that Laptop Supports USB-C Charging

Not every USB-C port on your laptop is made to be used for charging. As a result, the first thing you need do is find out if your Windows laptop can charge over USB-C. If in doubt, confirm that your computer can be charged over USB-C by consulting the user manual or visiting the manufacturer's website.

After confirming that your laptop is capable of USB-C charging, make sure that the port on your charger has Power Delivery (PD). Plugging into a USB-C port used for data transfer will prevent charging. Look for a tiny icon next to the USB-C port, typically a battery to determine which charging port is the proper one.

Solution 2. Use a Compatible Power Adapter and Cable

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It's important to select the right charging cable and adaptor. Using the charger and cord that came with your laptop is advised. Make sure the power adapter or cable you choose has enough capacity to adequately charge your laptop before using it. Furthermore, keep an eye out for any dust or dirt buildup in the charging port as this could result in a loose connection and impede the charging process.

Fit the charging wire securely to ensure a solid connection. Look for any cuts in the cable during this check; if damage is found, there are a number of ways to fix a damaged charger cable.

Solution 3. Remove the Battery

The charging issue may not necessarily stem from the USB-C port or the charger; it could be related to the battery itself. To eliminate this possibility, follow these steps to test your laptop without the battery:

  • For laptops with a removable battery, pull on the tabs on the underside to remove it.
  • Hold down the power button for 10 to 15 seconds to deplete any residual power from the system.
  • Plug the laptop into an outlet and attempt to turn it on without the battery.

When the laptop turns on without a battery, the charging accessories and USB-C port are working properly. Make sure to remove any foreign material from the battery compartment by cleaning it with a soft, dry cloth. Put the battery back in, making that all the contacts are lined up correctly. Should your Windows laptop continue to fail to charge, it's likely that the battery needs to be replaced because it's dead.

Solution 4. Disable Battery Charge Threshold

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Is the battery life on your Windows laptop not reaching 100%? A preset battery charge threshold could be the cause of this. This feature, which many modern laptops include, allows users to extend battery life by restricting charging to a certain point, like 80%.

This setup could give the impression that your laptop isn't charging all the way. Depending on the model of your laptop, you can change the maximum power level for the RSOC (Relative State of Charge) of your battery either in the BIOS or via the manufacturer's exclusive system companion app.

Disable Battery Charge Threshold

Solution 5. Reset your Power Plan

  • Press the Windows key + S to open the search menu.
  • Type Command Prompt in the search box and select Run as administrator from the right pane.
  • Select Yes when the User Account Control (UAC) prompt appears.
  • Type the following command in the console and hit Enter:

powercfg -restoredefaultschemes

Reset your Power Plan

Solution 6. Update or Reinstall Battery Drivers

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  • Press the Windows key + X to open the Power User menu.
  • Select Device Manager from the list.
  • Expand Batteries, right-click on the first entry, and select Update driver.

Update or Reinstall Battery Drivers

  • Select Search automatically for drivers.
  • Click the Search for updated drivers on Windows Update option.
  • Follow the on-screen prompts to finish the process.
  • Similarly, update the Microsoft ACPI-Compliant Control Method Battery drivers as well.

You can also use a dedicated tool like DriverFix that can find the best drivers for your machine and install them automatically.

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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