How to fix "ArmouryCrate.UserSessionHelper.exe - Application Error" in Windows?

Issue: Hi. I keep getting “ArmouryCrate.UserSessionHelper.exe – Application Error” on my Windows laptop (Asus). I have the latest updates installed and everything was working fine up until recently – now I keep getting the error constantly. Any tips?

Solved Answer

When using the Windows operating system, users occasionally encounter application errors. These errors represent conflicts, incompatibilities, or corrupted files within a particular software or system component. They manifest as pop-up windows, and often detail the nature of the malfunction, providing clues for IT professionals and knowledgeable users to determine the root cause and possible remedies.

One such application error that has been reported by numerous individuals is the “ArmouryCrate.UserSessionHelper.exe – Application Error.” The error message displayed typically reads: “ArmouryCrate.UserSessionHelper.exe – Application Error. The Instruction at 0x0000000000000000 referenced memory at 0x0000000000000000. The memory could not be written.”

ArmouryCrate.UserSessionHelper.exe is a part of the ASUS software suite. ASUS, a prominent name in computer hardware manufacturing, provides software solutions for managing and optimizing the functionalities of their products. The specific executable file in question, ArmouryCrate.UserSessionHelper.exe, plays a role in the management and synchronization of RGB lighting across multiple devices and system performance configurations.

Several factors can lead to the presentation of the ArmouryCrate.UserSessionHelper.exe error. These can range from software incompatibilities and outdated drivers to corrupted system files. When you encounter this error, it's indicative of the system's inability to read or write certain memory references tied to this software. This may be due to software corruption, memory allocation issues, or even potential conflicts with other software components.

How to fix "ArmouryCrate.UserSessionHelper.exe - Application Error" in Windows?

While direct solutions are not provided in this text, the key to resolving such issues generally involves keeping the software up to date, ensuring hardware compatibility, and occasionally, running diagnostic tools to pinpoint and rectify underlying issues.

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Fix 1. Update the Armoury Crate software

When software isn't updated, it might not be compatible with the latest system changes or patches. Updating ensures compatibility and often resolves known issues.

  • Open Armoury Crate.
  • Click on Settings and select Update Center.
  • Click Check for updates and wait.
  • Finally, select Update all.
  • Once done, restart your PC.


Fix 2. Reinstall Armoury Crate

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Sometimes, the software installation may be corrupted. A fresh installation can often rectify this.

  • Open your web browser.
  • Navigate to Armoury Crate's official installer page.
  • Download Armoury Crate & Aura Creator Installer.
  • Launch the EXE file and select Uninstall.
  • Follow the prompts to finish the process.
  • Reboot the system when done.
  • Then, reinstall the app.


Fix 3. Stop Armoury Crate from running in the background

Preventing Armoury Crate from running in the background through Windows Settings can help conserve system resources and potentially resolve conflicts.

  • Click on the Start button and select the Settings gear icon.
  • Navigate to Privacy.
  • On the left sidebar, scroll down and click on Background apps.
  • In the right pane, you'll see a list of apps that can run in the background.
  • Locate Armoury Crate in the list.
  • Toggle the switch off for Armoury Crate to prevent it from running in the background.

Fix 4. Run Windows Memory Diagnostic

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Faulty memory can cause application errors. Running the built-in diagnostic tool will check for RAM issues.

  • Type Windows Memory Diagnostic into the Start menu search bar.
  • Click on Restart now and check for problems (note that it will immediately restart your PC).
  • Let the computer restart and check the memory.
  • Follow any on-screen instructions or recommendations.

Check Memory

Fix 5. Update graphics drivers

Outdated or corrupted graphics drivers might interfere with the RGB functionalities of Armoury Crate.

  • Right-click on Start and pick Device Manager.
  • Expand the Display Adapters section.
  • Right-click on your graphics card and select Update Driver.
  • Select Search automatically for drivers and wait.
  • Once done, restart your device.

Install latest GPU drivers

If you would rather take a hands-off approach, we recommend using DriverFix to update drivers automatically.

Fix 6. Disable conflicting RGB software

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Other RGB software can conflict with Armoury Crate, causing errors.

  • Go to the System Tray (bottom right corner).
  • Look for any other RGB software running and right-click to exit.
  • Alternatively, uninstall other RGB software from Programs and Features.
  • Restart your computer.

Fix 7. Adjust virtual memory settings

Sometimes, adjusting the allocated virtual memory can resolve memory-related errors.

  • Right-click on the Start button and choose System.
  • Click on Advanced system settings on the right.
  • Under the Advanced tab, click on Settings in the Performance section.
  • Go to the Advanced tab and click on Change in the Virtual memory section.
  • Uncheck Automatically manage paging file size for all drives.
  • Set Initial and Maximum size according to system recommendations.
  • Click OK and restart your computer.

Fix 7. Use Windows System Restore

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Restoring Windows to a previous state might resolve the error if recent changes caused the issue.

  • Type in Create a Restore point in Windows search and hit Enter.
  • Go to the System Protection tab and pick System restore.
  • Click Next.
  • Click Show more restore points (if available).
  • Pick the time before the problem occurred and click Next.
  • Follow the prompts to finish the process.

System Restore

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About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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