How to fix Desktop is unavailable after Windows 10 update version 1803?

by Jake Doe - -


Issue: How to fix Desktop is unavailable after Windows 10 update version 1803?

Please help me! I have Acer laptop and a PC at home, and they are both running Windows 10. Recently, both of my devices were prompted to update to Windows version 1803, and updates occurred automatically. I had no problems with my desktop. However, when my laptop restarted, I could not get back into Windows at all! I was first asked to choose the language, and then, after few more steps, I was led to the following error message: “C:\\WINDOWS\\system32\\config\\systemprofile\\Desktop is unavailable.” Restarting does not help!

Solved Answer

Windows 1803 update[1] is the part of Windows April update. Many users of Microsoft forums complained about this issue – some of them said, that the latest update completely ruined their devices.

We must say that it is not true at all, and your machine is safe. However, the Desktop is unavailable after Windows 10 update fix might not be that easy to achieve. Nevertheless, our security experts prepared few solution options that could help you to eliminate the problem.

It is yet unclear why Desktop is unavailable after Windows 10 update version 1803 bug[2] occurred, but most security experts point at third-party security software, mainly Avast.[3] Few other users also reported having AVG (a subsidiary company of Avast) installed on their systems. It is a well-known fact that Windows 10 might not be compatible with certain anti-virus programs; however, this update utterly destroyed the operation of the affected machines.

Users who still have not upgraded to Windows 10 version 1803 should uninstall Avast or AVG software before proceeding.

How to fix Desktop is unavailable after Windows 10 update version 1803?

Some users reported that they got the latest update installed forcefully – even with having automatic updates off. Nevertheless, as soon as the machine boots after the update install, users are prompted to choose their language. After doing so, they are faced with two options – restart the PC again by picking “Windows Rollback” option, or select the boot option which appears to be starting up the OS.

Then, users can see the following message:

C:\\WINDOWS\\system32\\config\\systemprofile\\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or internet, and then try again. If the location still can't be found, it might have been moved or deleted.

After clicking OK, users are brought to a black desktop with only recycling bin available. None of normal Windows function work and users are left baffled with what to do next. However, some people reported that they can access Task Manager and few other functions.

Now, without the further delay, let's proceed with solutions.

Fix 1. Copy and paste Desktop folder

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you have access to your File Explorer, try the following:

  1. Open File Explorer and click View at the top
  2. Check the Hidden Items box
    Copy and paste Desktop folder
  3. Navigate to C:\\users\\Default\\ 
  4. Select a Desktop folder and press Ctrl+C (or right-click and select Copy)
  5. Go to C:\\Windows\\system32\\config\\systemprofile and press Ctrl +V
  6. Restart your machine

Fix 2. Repair your device by using Windows upgrade

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

You will need an 8GB USB stick to proceed with the following Desktop is unavailable after Windows 10 update fix. Before you start, go to and download installation tool from Microsoft's official website. Create a Windows 10 installation USB on your USB drive (make sure you pick the correct version of your OS – either 32-bit or 64-bit), and follow these steps:

  1. Boot the PC and pick the languagePick language and select boot options
  2. Then, proceed with Use another operating system and Windows 10 on volume [x]
  3. Once the computer boots and the error message appears, close it down by pressing OK
  4. Right-click on the task bar and then select Task Manager
  5. On the top-left of the Task Manager window, click on File-> Run new task (tick the Create this task with administrative privileges box)Task manager run task
  6. Select Browse and locate setup.exe on your USB drive
  7. Click on it and proceed until you can choose to upgrade Windows (remove tick marks next to check for new updates and help make this version better)
  8. Allow the process to run

After the process stops running, your machine should operate fine again, and your files should be intact. In case you encounter any more errors, you should install Reimage, which can fix all your problems automatically (for example, fix broken registry entries[4]).

Repair your Errors automatically team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

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Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author

Jake Doe
Jake Doe - Computer technology geek

Jake Doe is a News Editor at Ugetfix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

Contact Jake Doe
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