How to fix error 0x800700E1 in Windows?

Question

Issue: How to fix error 0x800700E1 in Windows?

Hello. I wanted to transfer a .exe file from my USB key to the computer but I received a message “0x800700E1: Operation did not complete successfully because the file contains a virus or potentially unwanted software.” I got the file from a trusted user. How can I fix this?

Solved Answer

Windows is one of the most popular operating systems and was first released by Microsoft in 1985. Right now, Microsoft has become a tech giant with over 1.5 billion Windows users across the globe.^[1] There are many reasons for its success, but the main ones are the user-friendly interface, customization abilities, and easy troubleshooting options.

Of course, like many other technologies, Windows does not come without hiccups. The complexity of the system makes users sometimes experience various system errors. Some of them are minor and can be easily taken care of by using WIndows built-in automatic troubleshooters, and others require more user input to locate the root of the problem.

Sometimes, users have issues importing files from external storage devices,^[2] like HDDs, USBs, or others. Users receive the 0x800700E1 error code which says “Operation did not complete successfully because the file contains a virus or potentially unwanted software.” The most logical reason why you would get this error is that Windows Defender detected something suspicious. We would not suggest trusting such a file no matter who the trusted sender is, but you can proceed at your own risk to bypass the error.

Windows Defender is an anti-malware component of Microsoft Windows. It offers protection against many different threats, like spyware, ransomware, and other malicious programs. Of course, Windows Security is not the only reason you could be experiencing this.

In this article, we provide a couple of possible solutions for the 0x800700E1 error code. Depending on the severity of your issue, simply disabling Windows Defender for a short while could be enough, or you might have to restore Windows to a certain point. You can try using a repair tool FortectMac Washing Machine X9 to avoid going through all the possible fixes. This powerful software can fix various system errors, corrupted files, BSODs^[3] and optimize the machine for maximum performance.

Make sure to follow the guide carefully and start the process step-by-step:

Solution 1. Disable third-party antivirus software

If you have any third-party antivirus software installed on your system, you should try disabling it and then giving the transfer a shot. In case the transfer is successful and completes properly with the antivirus software disabled, it’ll become obvious that the issue was caused by it. In such a scenario, we recommend uninstalling the antivirus software.

Solution 2. Disable Windows Security

• Press Windows Key + I to launch Windows Settings
• Click on the Update & security option
• Click Windows Security and make a click on Virus & threat protection
• Scroll down and click on Virus & threat protection settings
• Disable the toggle switch from the Real-time protection area

• In the UAC prompt select Yes
• With everything switched off, unplug your USB key and reboot your computer
  
• After rebooting, try plugging in your USB key and try again

Solution 3. Add the file to Exclusions

• Open the Start menu and click on Settings
• Locate Update & Security and go to Windows Security
• Choose Virus & threat protection and Manage Settings
• Scroll down and find Exclusions, then click on Add or remove exclusions
• Press on + Add an exclusion, and choose the file that you cannot copy

• Go to Virus & threat protection again and click on Manage ransomware protection
• Press on Allow an app through Controlled folder access
• Add the file again

Solution 4. Repair the file

• Press Windows + S keys then type cmd
• Select Run as administrator
• Write down the following commands and hit Enter after each one:

sfc /SCANFILE=c:windowsexplorer.exe

sfc /SCANFILE=C:WindowsSysWow64explorer.exe

Solution 5. Clean boot

Clean boot is one of the troubleshooting techniques that help identify if an app is causing the issue. It is usually performed when non-Microsoft products cause software conflicts. A clean boot helps in the easy start-up of OS by only loading essential files and programs:

• Press Windows + R, type msconfig, and hit Enter
• Go to Services tab and tick the Hide all Microsoft services checkbox
• Select Disable all
• Go to Startup tab and click Open Task Manager
• Here, right-click on each of the non-Windows entries and select Disable

• Close down the Task Manager
• Go to Boot tab and tick the Safe boot option
• Click Apply, OK, and restart your computer

Solution 6. Run System Restore

Keep in mind this will not work if you previously have not set up a restore point.

• Open the Start menu
• Search for Create a restore point, and click the top result to open the System Properties page
• Click the System Restore button
• Click the Next button
• Select the restore point to undo changes and fix problems on Windows 10

• Click the Scan for affected programs button to confirm the apps that will be removed because they were added after creating the restore point
• Press Close, Next and Finish

Repair your Errors automatically

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