How to fix HP Software Framework is not installed in the System?

Question

Issue: How to fix HP Software Framework is not installed in the System?

Hello. Recently, I received an error that says “HP Software Framework is not installed in the System.” How do I fix it?

Solved Answer

People who own an HP laptop or a desktop computer may encounter the “HP Software Framework is not installed in the System” error. Most of the time, the error appears when trying to use the function keys[1] to perform tasks like adjusting the screen brightness, and sound volume, or putting the device to sleep. The full error message reads as follows:

Error: HP Software Framework is not installed in the System.

Please download and install from the link – ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe

NOTE: Restart system after installation.

The message clearly states that HP Software Framework is missing from the system or for some reason does not recognize that it is installed. It is unknown why exactly this might happen. Since it is responsible for allowing to function important hotkeys, finding the solution is necessary.

In this guide, you will find 4 steps that should help you fix the “HP Software Framework is not installed in the System” error. However, manual troubleshooting can be a lengthy process so you can also use a maintenance tool like ReimageMac Washing Machine X9. It can fix most system errors, BSODs,[2] corrupted files, and registry[3] issues. Otherwise, follow the step-by-step instructions below carefully.

How to fix HP Software Framework is not installed in the System

Solution 1. Reinstall the HP Support Assistant

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A corrupt HP Support Assistant installation may be the reason why the error appears. Try to reinstall it to see if it solves the issue.

  • Press the Windows key + I key to open Settings
  • Click on Apps and then on Apps & Features
  • Locate the HP Support Solution Framework
  • Tap on it and click Uninstall
  • Visit the HP Support Assistant webpage
  • Find the Download HP Support Assistant icon to install it

Reinstall the HP Support Assistant

  • Restart your system after installation

Solution 2. Install the HP Hotkey Support Driver

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you are missing crucial drivers that are responsible for keeping your system running smoothly, you should install them as soon as possible. For driver installation and updates, you can also use an automatic tool like DriverFix. It can find the best drivers for your system and install them.

  • Press the Windows key + R to launch the Run box
  • Type msinfo32 and press Enter to launch the System Information window
  • Look for your system’s model number
  • Go to the official HP Support website and find the Software and Drivers

Install the HP Hotkey Support Driver

  • Enter the serial number of your device
  • Type the model of your system on the box and tap the Submit button
  • Choose the OS you use on your system
  • Click the option Software-Solutions
  • Select the HP Hotkey Support driver and click on the Download option
  • Install the driver and check for the issue is solved

Solution 3. Update Driver via HP Support Assistant

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Even if after you installed the required HP Hotkey Support Driver you see the same error, try looking if there are any available updates for it.

  • Launch the HP Support Assistant by double-tapping its icon
  • Press on the Updates to check for any available updates

Update Driver via HP Support Assistant

  • If no drivers are available, then it means that your drivers are up-to-date

Solution 4. Disable Hotkey Support On Startup

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If none of the previous methods helped you solve the error, you can just disable the Hotkey Support on startup.

  • Press the Windows key + R to launch the Run box
  • Type services.msc and press Enter to launch Windows Services
  • Navigate to the HP Hotkey UWP Service and right-click on it

Disable Hotkey Support On Startup

  • Press on the Properties
  • Choose the option Disabled from the Startup type dropdown menu
  • Tap the OK button to save the changes

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Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.

 

About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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