How to fix KB5011487 and KB4023057 not installing in Windows 10/11?

What causes How to fix KB5011487 and KB4023057 not installing in Windows 10/11?

Internet connection issues
Corrupted system files
Problems with the Windows Update service
Compatibility issues with security software or VPN clients
Previously installed buggy updates
Missing files required for installation

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Hello. These updates for me are not installing properly. I restored the computer and then wanted to install the upgrades. KB5011487 and KB4023057 not installing and it starts downloading, but never comes through. It seems that the issue is deeper, so I am afraid to mess things up. Can you help me?

The problem with these updates like KB5011487 and KB4023057 not installing in Windows 10/11 comes with the update issues. These two updates are the latest upgrades released in March 2022 via Patch update. These improvements should bring security updates and correct particular bugs reported by users. It is always recommended to install the updates immediately after they are launched. However, these two upgrades treated issues for users[ref en-1] with their machines.

There are various reasons why the update is not installed properly. Triggers for the failure of this process can vary from internet connection issues to corrupted system files or problems with the windows update service directly. Security software or VPN clients often cause compatibility issues and lead to problems with certain updates too.

Sometimes these issues with updates are triggered by the previously installed update that is buggy and has issues.[ref en-2] there are problems with improper installations, so these problems with KB5011487 and KB4023057 not installing in Windows occur because there are files missing that are required by the installation procedure.

These issues prevent Windows updates download and install, and these upgrades get stuck on downloading, so you need a solution for the cause of the issue to solve the performance issues and add the updates on the machine. Without these updates, machines cannot properly perform and run, so it is crucial in many cases.

KB5011487 and KB4023057 not installing in Windows 10/11 problems can also appear when there are corrupted or altered files on the system. That can be an issue caused by malware[ref en-3] leftovers and other infections, so it is crucial to solve the reason behind the problem to avoid further damage. You can run [d1] and solve the system files damage problem, but other solutions might include more interaction from you.

Kb5011487 and kb4023057 not installing fix

1. Troubleshooting Windows Update

Press Windows + I to open Windows settings.
Kb5011487 and kb4023057 not installing settings
Click on Update & troubleshooting then choose Troubleshoot.
Click on the additional troubleshooter link to display all available troubleshooter lists.
Select Windows update from there.
Click run the troubleshooter.

2. Reset Windows Update components

Search for CMD.
Kb5011487 and kb4023057 not installing cmd
Open command prompt as administrator.
Execute the command: net stop wuauserv to stop windows update service.
Then type net stop bits to stop background intelligent transfer service.
Go to the following location: C:\\Windows\\SoftwareDistribution\\Download
Delete everything in the folder.
Press CTRL + A to select everything and then press Delete to remove the files.
Kb5011487 and kb4023057 not installing folder delete
Again use net start wuauserv and net start bits commands to restart the services.

3. Start Windows into clean boot

Press Windows key + S, type MSConfig, and select the first result.
Go to the services tab.
Kb5011487 and kb4023057 not installing hide services
Check the box on Hide all Microsoft services then click on Disable all.
Kb5011487 and kb4023057 not installing system config
Next move to the Startup tab then click on Open Task Manager.
Kb5011487 and kb4023057 not installing disable
Here Disable all the unnecessary services running there.
Restart your computer and check for updates.

4. Run the DISM and SFC scans

Open the command prompt as administrator.
Type command: DISM /Online /Cleanup-Image /RestoreHealth
After completing the process run: sfc /scannow
Let system file checker utility detect and restore missing system files.
Restart the machine.

Bottom line

To resolve the issues with KB5011487 and KB4023057 not installing, you can run a system file check to address any damage to system files. Additionally, ensure your internet connection is stable and check for any compatibility issues with security software or VPN clients. If none of these solutions work, consider seeking further technical assistance.

Frequently asked questions

What should I do if KB5011487 fails to install on Windows 10/11?

First, try running the Windows Update Troubleshooter to detect and fix any issues. If that doesn't work, consider resetting the Windows Update components manually.

Is there a specific error code associated with KB4023057 not installing on Windows 10/11?

Yes, you might encounter error codes like 0x800F0922 or 0x80073712, which indicate specific problems with Windows Update. You can look up these codes for targeted troubleshooting steps.

How can I ensure that my Windows 10/11 system is ready for updates like KB5011487 and KB4023057?

Make sure your system is fully updated by checking for any pending updates and installing them. Additionally, ensure that your disk space is sufficient and that no third-party antivirus software is interfering with the update process.

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Written & verified by

Gabriel E. Hall

Malware Removal Expert

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Gabriel E. Hall is a malware removal expert and cybersecurity researcher with over ten years of hands-on experience analysing threats and writing removal guides. She has documented hundreds of malware families — from browser hijackers and adware to ransomware and rootkits — providing step-by-step cleanup instructions tested against real infections. Gabriel's work combines deep technical analysis with clear, actionable language that readers without a security background can follow. Her guides consistently appear among the most-referenced resources for malware removal on Windows systems.

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