Question
Issue: How to fix KB5015684 fails to install in Windows 10?
Hi. KB5015684 keeps failing to install for me. Can you provide any solutions for this? I always used to install updates with no problems until today.
Solved Answer
Windows updates are crucial components for the operational integrity and security of systems running on Windows 10. These updates, issued regularly by Microsoft, provide both minor and major fixes for known bugs and vulnerabilities, enhancing system performance for a wide range of users, including home and enterprise customers. However, users occasionally encounter issues where specific updates fail to install. One such update is KB5015684, which has been reported to fail during the installation process for various users.
There are several reasons why the KB5015684 fails to install. Firstly, the update may be incompatible with the system's current drivers or software configuration, resulting in unsuccessful attempts to integrate the new update. This incompatibility might stem from outdated drivers or conflicts with third-party applications installed on the system.
Another common issue is corrupted system files that hinder the proper installation and functioning of the update. Without the necessary system file integrity, the update cannot establish itself successfully on the system. Moreover, insufficient storage space on the user’s device may also cause the update to fail since it cannot deploy and unpack the necessary files for installation.
To address these issues, users may need to update their system drivers and ensure compatibility with the KB5015684 update. Regular system checks for corrupted files using Windows' built-in System File Checker tool can also facilitate smoother update installations by maintaining system file health. Additionally, freeing up storage space on the device can also aid in providing sufficient room for new updates to install and function properly.
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Fix 1. Use Disk Cleanup
Disk Cleanup is a utility tool that comes built into Windows systems, designed to help users free up disk space on their computer’s hard drives. By running this tool, unnecessary files that may hinder the update installation process are deleted, thus creating room for the update to install properly.
- Open the Windows search bar and type Disk Cleanup. Press Enter to open the Disk Cleanup utility.
- In the Disk Cleanup window, click Clean up system files.
- Select the drive again and click OK.
- In the list of files that can be cleaned up, select the largest portions of data, such as Temporary Internet Files, Windows Update, Temporary Files, and others.
- Click OK to begin the cleanup process.
Fix 2. Run Windows update troubleshooter
Windows has a built-in tool called the Windows Update Troubleshooter that can identify and automatically correct problems with Windows Update. This tool can resolve issues that prevent updates, like KB5015684, from being installed.
- Type Troubleshoot in Windows search and press Enter.
- Click Additional troubleshooters.
- Scroll down to find the Windows Update option.
- Click and select Run the troubleshooter.
- Apply the offered changes and close down the troubleshooter – see if that helps solve your problem.
Fix 3. Disable third-party security software
Third-party antivirus and security software aims to safeguard systems by actively monitoring and blocking suspicious activities, which sometimes inadvertently includes Windows Update processes. These security applications often possess real-time scanning features designed to prevent unauthorized changes to the system.
When a Windows update, like KB5015684, attempts to modify system files during its installation process, it might be misconstrued as a potential threat by some antivirus solutions. As a result, the security software might block or hinder the update installation, causing it to fail.
Given this, it is advisable for users to temporarily disable their third-party antivirus or security software while installing Windows updates. By doing so, the potential conflicts between the update and the security application can be avoided, facilitating a smoother and more successful update process.
Fix 4. Reset Windows update components
Resetting the components of Windows Update can resolve issues related to corrupted or outdated elements interfering with the update process.
- Type cmd in Windows search.
- Right-click on Command Prompt and select Run as administrator.
- In the User Account Control window, click Yes.
- Stop the Windows Update Services by entering the following commands, one at a time, and pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop msiserver
net stop bits - Rename the SoftwareDistribution and Catroot2 folders with the following commands:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old - Restart the services you stopped earlier with these commands:
net start wuauserv
net start cryptSvc
net start msiserver
net start bits - Close the Command Prompt window and try running the Windows Update again.
Fix 5. Run SFC and DISM
System File Checker (SFC) and Deployment Image Service and Management Tool (DISM) are tools designed to repair corrupted system files and repair Windows image.
- Open Command Prompt as administrator, as explained in the previous step.
- In the Command Prompt window, paste the following command and hit Enter:
sfc /scannow - Next, use the following commands, pressing Enter each time:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
(Note: if you get an error executing this last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again). - Reboot your system.
Fix 6. Use Media Creation Tool
Media Creation Tool can be used to upgrade your Windows 10 installation, potentially fixing any issues with the update process.
- Visit the official Microsoft website and download Windows 10 installation media.
- Double-click the installer and select Yes when UAC shows up.
- Agree to terms.
- Select Upgrade this PC now and select Next.
- Windows will now download all the necessary files – it might take a while.
- Agree to the terms once again and click Next.
- Before installing, ensure you are happy with your choices (otherwise, you can click the Change what to keep option).
- Click Install to begin the upgrade process.
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Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.
