How to fix KB5017390 fails to install on Windows 11?

Question

Issue: How to fix KB5017390 fails to install on Windows 11?

Hello. I tried to install the latest update KB5017390 on my Windows 11 computer but I was unsuccessful. Why does the update fail to install?

Solved Answer

Microsoft regularly releases updates for the Windows operating system. It is extremely important to install them as they can contain new features, bug fixes, and security patches. Microsoft recently released a new update KB5017390[1] for Windows 11. It removed the ability to uninstall apps with inter-dependencies using the Settings app.

KB5017390 also contains File Explorer bug fixes. Some users could not launch it or tap and select buttons within the top part of File Explorer. However, some users had issues when trying to install the package. It is unknown why exactly KB5017390 fails to install on Windows 11.

Generally, Windows updates sometimes do not install because of corrupted files, malfunctioning Windows services, and update components. In this guide, you will find 6 steps that should help you fix the issue. Unfortunately, manual troubleshooting can become a lengthy process.

You may also use a maintenance tool, like ReimageMac Washing Machine X9 to help you fix KB5017390 failing to install. This powerful software can fix most system errors, BSODs,[2] corrupted files, and registry[3] issues. Otherwise, follow the step-by-step instructions below carefully.

How to fix KB5017390 fails to install on Windows 11

Solution 1. Run Windows Update Troubleshooter

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click the Windows button and select Settings
  • Select System from the left pane, then scroll down on the right pane, and click on Troubleshoot
  • Click on Other troubleshooters

Run Windows Update Troubleshooter

  • Locate the Windows Update troubleshooter and hit the Run button

Solution 2. Disable Third-Party Security Software

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Sometimes antivirus software can block legitimate processes mistakenly. You should try disabling your antivirus and trying to run the update again.

Disable Third-Party Security Software

Solution 3. Run sfc /scannow

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Run sfc scannow

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Solution 4. Restart Windows Services

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Type services in the search bar and launch the Services utility
  • Find Windows Update in the list
  • Double-click on it, set the Startup type to Automatic, and click Apply

Restart Windows Services

  • Now click on Restart the Service
  • Do the same with Background Intelligent Transfer Service

Solution 5. Reset Windows Update Components

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Open the Command Prompt as an Administrator
  • Type the following commands one by one and press Enter after each:

    net stop bits

    net stop wuauserv

    net stop cryptsvc

    Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”

    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak

    Ren %Systemroot%\SoftwareDistribution\Download Download.bak

    Ren %Systemroot%\System32\catroot2 catroot2.bak

    sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

    cd /d %windir%\system32

    regsvr32.exe atl.dll

    regsvr32.exe urlmon.dll

    regsvr32.exe mshtml.dll

    regsvr32.exe shdocvw.dll

    regsvr32.exe browseui.dll

    regsvr32.exe jscript.dll

    regsvr32.exe vbscript.dll

    regsvr32.exe scrrun.dll

    regsvr32.exe msxml.dll

    regsvr32.exe msxml3.dll

    regsvr32.exe msxml6.dll

    regsvr32.exe actxprxy.dll

    regsvr32.exe softpub.dll

    regsvr32.exe wintrust.dll

    regsvr32.exe dssenh.dll

    regsvr32.exe rsaenh.dll

    regsvr32.exe gpkcsp.dll

    regsvr32.exe sccbase.dll

    regsvr32.exe slbcsp.dll

    regsvr32.exe cryptdlg.dll

    regsvr32.exe oleaut32.dll

    regsvr32.exe ole32.dll

    regsvr32.exe shell32.dll

    regsvr32.exe initpki.dll

    regsvr32.exe wuapi.dll

    regsvr32.exe wuaueng.dll

    regsvr32.exe wuaueng1.dll

    regsvr32.exe wucltui.dll

    regsvr32.exe wups.dll

    regsvr32.exe wups2.dll

    regsvr32.exe wuweb.dll

    regsvr32.exe qmgr.dll

    regsvr32.exe qmgrprxy.dll

    regsvr32.exe wucltux.dll

    regsvr32.exe muweb.dll

    regsvr32.exe wuwebv.dll

    netsh winsock reset

    net start bits

    net start wuauserv

    net start cryptsvc

Reset Windows Update Components

  • Wait for the process to finish and restart your PC

Solution 6. Repair Install Windows

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Visit the official Microsoft website to download Windows 11 Installation Media
  • Run the Media Creation Tool and select Create Installation Media for another PC
  • Select your USB drive
  • Let the Process complete of writing the Installation files to the USB drive
  • Click Finish
  • On the PC you wish to upgrade, Press Windows + E to open the File Explorer
  • Open the Removable drive and click Setup.exe

Repair Install Windows setup

  • Accept the license terms on the next screen
  • Confirm the Upgrade options – Files, apps and Settings are kept
  • Click Install, and the upgrade should start

Ready to install

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Recover your lost files quickly

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
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