How to fix Netflix Error nw-2-5?

by Linas Kiguolis - -
12

Question

Issue: How to fix Netflix Error nw-2-5?

So I turn on my Xbox with the simple idea of relaxing and watching Netflix, but first the Xbox needed an update which took ages. Then when the Xbox is on I loaded Netflix, which also needed an update.

After all, I tried loading Netflix and received an error 'can't connect to Netflix nw-2-5'. This error really drives me crazy, so maybe someone could help me to fix Netflix Error nw-2-5 somehow?

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Solved Answer

Probably the majority of the users are familiar with the Netflix. Nevertheless, for those who might not known what it is, we want to present it shortly. Netflix is a US-based on-demand Internet streaming media, which can be access in more than 50 countries.

The subscribers of this service get the ability to watch movies, videos, TV shows and similar things on their chosen device, pause and continue watching, etc.

Generally speaking, the app is a really handy tool, which is appreciated all over the world and has millions of subscribers. Nevertheless, as the forums on the Internet reveal, Netflix often causes an errors code Netflix Error nw-2-5, which is a really annoying and disruptive problem.

The research has revealed that the error code Netflix Error nw-2-5 typically shows up on PS3, Vizio, PS4, Xbox, and similar devices. In the majority of the cases, people report about this error on Sony PlayStation 3, which usually notify that:

We're having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help.

If you are getting this error on PS3, Xbox or any other device, then it means that there is a problem with your Internet connection or DNS configuration.

To put it more simple, there is some kind of obstacle, which prevents you from connecting to the Netflix successfully. Fortunately, it's not difficult to fix Netflix Error nw-2-5. If you want to find out how to do that, you just have to follow the steps given below. 

How to fix Netflix Error nw-2-5

If an error code Netflix Error nw-2-5 keeps showing up while you are attempting to stream Netflix, you should check Internet connectivity first. That's because the emergence of this annoying error means that there is a problem with your Internet connection, which prevents your device from reaching the Netflix server. Therefore, first of all, try to:

  1. Check with your network administrator in order to make sure that Netflix is not intentionally blocked.
  2. In case you are using cellular data network or satellite Internet, try a different network since the mentioned ones have slower connections speed than cable Internet or DSL.
  3. Test the Internet connection on your device with the Internet connection/speed-test device.
  4. Restart the device.
  5. Restart your home networks. In order to do that, you have to unplug both your router and modem for 20-30sec.

If after all the error code Netflix Error nw-2-5 still hasn't been fixed, you should try bypassing your router. In other words, if you are using a wireless router that is connected to the modem, you should try connecting directly to the modem.

For that, you will need an Ethernet cable. In case this will help to reach Netflix, then the problem is clear – the router. To check that, perform the following steps:

  1. Turn off the device that you are using.
  2. Plug the device directly into the modem using Ethernet cable.
  3. Unplug modem for at least 30 sec and plug it back.
  4. Turn on the device and try to reach Netflix again.

In case you detect the router as the cause of the error code Netflix Error nw-2-5, then you have two options – either bypass the router or contact the person who is responsible for setting up your home network in order to re-configurate router's and DNS settings.

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