How to fix OneDrive sign in error 0x8004de69?

Question

Issue: How to fix OneDrive sign in error 0x8004de69?

Hello. I tried to sign in to Microsoft OneDrive but I received a 0x8004de69 error. It has been a week and the issue still persists. What should I do?

Solved Answer

OneDrive is an internet-based storage[1] platform accessible to anyone with a Microsoft account. Microsoft offers some space for free and users can pay for more storage. Users can access the files from any device if they know the login credentials and they can share files or folders that are stored in OneDrive to anyone by sending or posting a link to the file. However, some users have run into trouble when trying to sign in to OneDrive. They are shown this message:

There was a problem signing you in

Please try again in a few minutes. (Error Code: 0x8004de69)

It is unclear what could cause the 0x8004de69 error. And even though the message says to try again in a few minutes, some users say they still cannot sign in a week after the error appeared. This can be very frustrating as it prevents people from accessing important files. There are a few methods that could help people fix this issue which we included in this guide.

Troubleshooting can be a lengthy process so it is beneficial to have a maintenance tool like ReimageMac Washing Machine X9 in your system. It can fix most errors, BSODs,[2] corrupted files, and registry[3] issues. It can also clear cookies and cache which often cause various malfunctions. Otherwise, if you are ready to take the steps that could help you fix the OneDrive sign in error 0x8004de69, follow the instructions below carefully.

How to fix OneDrive sign in error 0x8004de69?

Method 1. Fix Corrupted System Files

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 2. Check for Windows Updates

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click Settings from your start menu and click Update & Security
  • Choose Windows Upgrade from the left panel and click the Check for updates button, and then your computer will check for, download, and install any updates found

Check for Windows Updates

Method 3. Change your Microsoft Account Password

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Log in to your Microsoft account in your web browser
  • Click on the Security tab
  • Click the Change password option

Change your Microsoft Account Password

  • Follow the on-screen instructions to change your password

Method 4. Unlink OneDrive

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click on the OneDrive icon on the taskbar
  • Click on the gear-shaped icon to open settings
  • Select the Account tab. You will see a message You don’t have any account connected
  • Click Unlink this PC

Unlink OneDrive

  • Enter your Microsoft account details to sign in to OneDrive

Method 5. Reinstall OneDrive

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Uninstall OneDrive from your system
  • Press Windows key + R to launch the Run box
  • Type %userprofile%, and click OK
  • Show hidden files and folders in File Explorer
  • Open the AppData folder and then open the Local folder
  • Rename the OneDrive folder
  • Open the Microsoft folder and rename the OneDrive folder inside it
  • Click Windows Search and type Credential Manager
  • After opening the Credential Manager, select Windows Credentials
  • Scroll down and remove the virtualapp/didlogical and SSO_POP_Device credentials

Reinstall OneDrive

  • Restart your computer
  • Download the OneDrive setup file. Now, run the installer file to install OneDrive on your system

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

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Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.

 

About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

Contact Jake Doe
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