Issue: How to fix OneDrive sign in error 0x8004de69?
Hello. I tried to sign in to Microsoft OneDrive but I received a 0x8004de69 error. It has been a week and the issue still persists. What should I do?
OneDrive is an internet-based storage platform accessible to anyone with a Microsoft account. Microsoft offers some space for free and users can pay for more storage. Users can access the files from any device if they know the login credentials and they can share files or folders that are stored in OneDrive to anyone by sending or posting a link to the file. However, some users have run into trouble when trying to sign in to OneDrive. They are shown this message:
There was a problem signing you in
Please try again in a few minutes. (Error Code: 0x8004de69)
It is unclear what could cause the 0x8004de69 error. And even though the message says to try again in a few minutes, some users say they still cannot sign in a week after the error appeared. This can be very frustrating as it prevents people from accessing important files. There are a few methods that could help people fix this issue which we included in this guide.
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Method 1. Fix Corrupted System Files
Use Command Prompt commands to repair system file corruption:
- Open Command Prompt as administrator
- Use the following command and press Enter:
- Reboot your system
- If SFC returned an error, then use the following command lines, pressing Enter after each:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Method 2. Check for Windows Updates
- Click Settings from your start menu and click Update & Security
- Choose Windows Upgrade from the left panel and click the Check for updates button, and then your computer will check for, download, and install any updates found
Method 3. Change your Microsoft Account Password
- Log in to your Microsoft account in your web browser
- Click on the Security tab
- Click the Change password option
- Follow the on-screen instructions to change your password
Method 4. Unlink OneDrive
- Click on the OneDrive icon on the taskbar
- Click on the gear-shaped icon to open settings
- Select the Account tab. You will see a message You don’t have any account connected
- Click Unlink this PC
- Enter your Microsoft account details to sign in to OneDrive
Method 5. Reinstall OneDrive
- Uninstall OneDrive from your system
- Press Windows key + R to launch the Run box
- Type %userprofile%, and click OK
- Show hidden files and folders in File Explorer
- Open the AppData folder and then open the Local folder
- Rename the OneDrive folder
- Open the Microsoft folder and rename the OneDrive folder inside it
- Click Windows Search and type Credential Manager
- After opening the Credential Manager, select Windows Credentials
- Scroll down and remove the virtualapp/didlogical and SSO_POP_Device credentials
- Restart your computer
- Download the OneDrive setup file. Now, run the installer file to install OneDrive on your system
Repair your Errors automatically
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Recover your lost files quickly
Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.