How to fix “Unfortunately, Package Access Helper has stopped” error?

by Gabriel E. Hall - -
12

Question

Issue: How to fix “Unfortunately, Package Access Helper has stopped” error?

Hi. I am unable to open any of my apps since “Unfortunately, Package Access Helper has stopped” error pops up. Could you help me fix it? 

Solved Answer

“Unfortunately, Package Access Helper has stopped” error is a common issue which might appear once the user tries to open a specific application that requires Package Access Helper[1]. This problem is linked to Android devices only, including Nexus, Samsung, etc. 

Unfortunately, “Unfortunately, Package Access Helper has stopped” alert cannot only block you from using and upgrading the existing apps but also prevent from downloading them from the Android Play Store via Wi-Fi[2]. Also, people report that they are unable to open apps menu in settings due to this issue.

Sadly, but currently, the experts have no reliable explanation why users keep receiving “Unfortunately, Package Access Helper has stopped” error on Android phones. Although, it is evident that either the smartphone was corrupted by an unsuccessful update or there are significant problems related to the Wi-Fi. 

Learn how to fix 

However, some IT professionals argue that Unfortunately, Package Access Helper has stopped error might pop up when the application is exceeding its RAM[3] usage on the phone. Even though the cause of this problem cannot be validated, there are several steps you might take before heading to the smartphone technician.

The list of ways to fix “Unfortunately, Package Access Helper has stopped” error

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Below you will find ways how to fix “Unfortunately, Package Access Helper has stopped” error on Android. Since it is hard to determine the source of the issue, we advise you try all presented methods. This way you will increase the possibility of successful elimination of the error.

Method 1. Reset your phone to the factory state

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The free scanner will identify main causes of your problem in its scan report. To eliminate them, you have to activate the licensed version of Reimage repair software by purchasing it. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Instructions showing how to reset android to factory state

  1. Go to settings menu;
  2. Scroll down until you find Backup&Reset and click on it;
  3. Select Factory Data Reset;
  4. Press Reset Phone.

Method 2. Upgrade your smartphone's software

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The free scanner will identify main causes of your problem in its scan report. To eliminate them, you have to activate the licensed version of Reimage repair software by purchasing it. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Guide explaining how to update software on Android

  1. Open settings menu;
  2. Search for About Phone section and click on it;
  3. Select Software Update;
  4. Press Check for Updates;
  5. If the update is not found, agree to check it online by pressing OK.
  6. Install the software update.

Method 3. Clear cache from the applications that won't open

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The free scanner will identify main causes of your problem in its scan report. To eliminate them, you have to activate the licensed version of Reimage repair software by purchasing it. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Ways to clear cache on Android devices

  1. Navigate to the settings menu;
  2. Open Application and press Manage Application;
  3. Go to Downloaded or all find the application which displays the error message;
  4. Select it and click Clear the cache.

Method 4. Flash the factory image

Fix it now! Fix it now!
The free scanner will identify main causes of your problem in its scan report. To eliminate them, you have to activate the licensed version of Reimage repair software by purchasing it. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If none of the ways mentioned above helped, you might need to contact your service provider or go to a certified IT technician. Flashing the factory image is a complicated procedure, but it might help fix “Unfortunately, Package Access Helper has stopped” error on Android. 

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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