Question
Issue: How to fix “Unfortunately, Package Access Helper has stopped” error?
Hi. I am unable to open any of my apps since “Unfortunately, Package Access Helper has stopped” error pops up. Could you help me fix it?
Solved Answer
“Unfortunately, Package Access Helper has stopped” error is a common issue which might appear once the user tries to open a specific application that requires Package Access Helper[1]. This problem is linked to Android devices only, including Nexus, Samsung, etc.
Unfortunately, “Unfortunately, Package Access Helper has stopped” alert cannot only block you from using and upgrading the existing apps but also prevent from downloading them from the Android Play Store via Wi-Fi[2]. Also, people report that they are unable to open apps menu in settings due to this issue.
Sadly, but currently, the experts have no reliable explanation why users keep receiving “Unfortunately, Package Access Helper has stopped” error on Android phones. Although, it is evident that either the smartphone was corrupted by an unsuccessful update or there are significant problems related to the Wi-Fi.
However, some IT professionals argue that Unfortunately, Package Access Helper has stopped error might pop up when the application is exceeding its RAM[3] usage on the phone. Even though the cause of this problem cannot be validated, there are several steps you might take before heading to the smartphone technician.
The list of ways to fix “Unfortunately, Package Access Helper has stopped” error
Below you will find ways how to fix “Unfortunately, Package Access Helper has stopped” error on Android. Since it is hard to determine the source of the issue, we advise you try all presented methods. This way you will increase the possibility of successful elimination of the error.
Method 1. Reset your phone to the factory state
- Go to settings menu;
- Scroll down until you find Backup&Reset and click on it;
- Select Factory Data Reset;
- Press Reset Phone.
Method 2. Upgrade your smartphone's software
- Open settings menu;
- Search for About Phone section and click on it;
- Select Software Update;
- Press Check for Updates;
- If the update is not found, agree to check it online by pressing OK.
- Install the software update.
Method 3. Clear cache from the applications that won't open
- Navigate to the settings menu;
- Open Application and press Manage Application;
- Go to Downloaded or all find the application which displays the error message;
- Select it and click Clear the cache.
Method 4. Flash the factory image
If none of the ways mentioned above helped, you might need to contact your service provider or go to a certified IT technician. Flashing the factory image is a complicated procedure, but it might help fix “Unfortunately, Package Access Helper has stopped” error on Android.
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Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.
- ^ Linas Kiguolis. Package Access Helper. How to remove? (Uninstall guide). 2Spyware. Security and Spyware News.
- ^ Nadeem Unuth. WiFi Explained: The Most Common Wireless LAN Network. Lifewire. Tech How-To Guides & Tutorials.
- ^ Jeff Tyson and Dave Coustan. How RAM Works. Computer. HowStuffWorks. How PCs Work.
