How to fix Unknown HResult Error code: 0x87e10bc5 after Windows Anniversary Update?

by Lucia Danes - -


Issue: How to fix Unknown HResult Error code: 0x87e10bc5 after Windows Anniversary Update?

When I’m trying to download the Facebook app, Rar opener and several other apps from Windows Store, I can’t do that due to the following error: Unknown HResult Error code: 0x87e10bc5. I’ve recently run Anniversary Update, which, I believe, messed the things up. Is there a solution for this error?

Solved Answer


Unknown HResult Error code: 0x87e10bc5 is one of the Windows 10 Anniversary Update errors. Although it might occur on other Windows versions, none of the Windows 8, 7 or others reported about this error. Thus, it seems that it’s rather Windows 10 specific. Anniversary update is already widely discussed and accused of messing all Windows system up; however, Windows Community is working hard to fix each error gradually.

Unknown HResult Error code: 0x87e10bc5 shows up on Windows Store in particular. Any application you attempt to download may lead to this pop-up alert, which withdraws all chances of downloading it. Besides, it can show up when trying to run a recently downloaded app from Windows Store. It signals that there are some problems related to Windows Store. Luckily, several methods can help to fix Unknown HResult Error code: 0x87e10bc5 on Windows.

How to fix Unknown HResult Error code: 0x87e10bc5 on Windows?

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Solution 1. Use a PC optimization tool

Very often errors like Unknown HResult Error code: 0x87e10bc5 emerge due to minor problems on registries, startup, run processes, and similar. Besides, the error may also be triggered by malware/virus. That’s why the first thing that you should try for Unknown HResult Error code: 0x87e10bc5 fix is a complete system scan with a PC optimization tool, for example, Reimage, RegCure Pro or SpeedyPC Pro.

Solution 2. Check your Internet connection

Before blaming Windows 10 updates for causing a 0x87e10bc5 error, you should check if your device has successfully connected to the Internet. If you have downloaded an app from Windows Store, it does not necessarily mean that it will no longer require an Internet connection. There are hundreds of apps that work with the Internet connection only.

Solution 3. Check screen’s resolution

Lots of applications available on Windows Store require minimum 1024 x 768 resolutions, not to mention the ones going up to 1366 x 768. However, older devices work below resolution mentioned above, which is why you may not be allowed to download or run particular apps.

Solution 4. Check Date and Time

According to Appuals experts, the date and time that are set incorrectly may cause a variety of errors. Error code: 0x87e10bc5 is not an exception. Thus, to check Date and Time you have to:

  • Right-click on the Clock’s icon (bottom right corner) and select Change date and time settings.
  • Check if the date and time are set correctly. If they aren’t, make sure that you reset them and click then, click OK.
  • Check the time zone either and reset it if it’s not correct.
  • After that, reboot your PC.

Option 5. Clear Windows Store cache

  • Hold Windows icon key (bottom-left corner) and Press R at the same time.
  • Type WSReset.exe in the Run dialogue and click OK.
  • Restart your PC.

In case none of the options listed above helped, we would highly recommend performing a scan with a professional anti-malware, such as Reimage.

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

Contact Lucia Danes
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