Question
Issue: How to fix Unknown HResult Error code: 0x87e10bc5 after Windows Anniversary Update?
When I’m trying to download the Facebook app, Rar opener and several other apps from Windows Store, I can’t do that due to the following error: Unknown HResult Error code: 0x87e10bc5. I’ve recently run Anniversary Update, which, I believe, messed the things up. Is there a solution for this error?
Solved Answer
Unknown HResult Error code: 0x87e10bc5 is one of the Windows 10 Anniversary Update errors. Although it might occur on other Windows versions, none of the Windows 8, 7 or others reported about this error. Thus, it seems that it’s rather Windows 10 specific. Anniversary update is already widely discussed and accused of messing all Windows system up; however, Windows Community is working hard to fix each error gradually.
Unknown HResult Error code: 0x87e10bc5 shows up on Windows Store in particular. Any application you attempt to download may lead to this pop-up alert, which withdraws all chances of downloading it. Besides, it can show up when trying to run a recently downloaded app from Windows Store. It signals that there are some problems related to Windows Store. Luckily, several methods can help to fix Unknown HResult Error code: 0x87e10bc5 on Windows.
How to fix Unknown HResult Error code: 0x87e10bc5 on Windows?
Solution 1. Use a PC optimization tool
Very often errors like Unknown HResult Error code: 0x87e10bc5 emerge due to minor problems on registries, startup, run processes, and similar. Besides, the error may also be triggered by malware/virus. That’s why the first thing that you should try for Unknown HResult Error code: 0x87e10bc5 fix is a complete system scan with a PC optimization tool, for example, FortectMac Washing Machine X9, RegCure Pro or SpeedyPC Pro.
Solution 2. Check your Internet connection
Before blaming Windows 10 updates for causing a 0x87e10bc5 error, you should check if your device has successfully connected to the Internet. If you have downloaded an app from Windows Store, it does not necessarily mean that it will no longer require an Internet connection. There are hundreds of apps that work with the Internet connection only.
Solution 3. Check screen’s resolution
Lots of applications available on Windows Store require minimum 1024 x 768 resolutions, not to mention the ones going up to 1366 x 768. However, older devices work below resolution mentioned above, which is why you may not be allowed to download or run particular apps.
Solution 4. Check Date and Time
According to Appuals experts, the date and time that are set incorrectly may cause a variety of errors. Error code: 0x87e10bc5 is not an exception. Thus, to check Date and Time you have to:
- Right-click on the Clock’s icon (bottom right corner) and select Change date and time settings.
- Check if the date and time are set correctly. If they aren’t, make sure that you reset them and click then, click OK.
- Check the time zone either and reset it if it’s not correct.
- After that, reboot your PC.
Option 5. Clear Windows Store cache
- Hold Windows icon key (bottom-left corner) and Press R at the same time.
- Type WSReset.exe in the Run dialogue and click OK.
- Restart your PC.
In case none of the options listed above helped, we would highly recommend performing a scan with a professional anti-malware, such as FortectMac Washing Machine X9.
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Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.
