How to fix wireless controller connection not working on Windows PC?

Question

Issue: How to fix wireless controller connection not working on Windows PC?

Hello. I have been trying to connect my wireless controller to my Windows computer but I have not been successful. Any tips would be appreciated.

Solved Answer

Generally, people use Xbox controllers with their Windows PCs. The Xbox app[1] for Windows makes it easy to play console games on a computer. However, many users run into issues when trying to connect their wireless controller to their Windows machine for various reasons.

Generally, people can use the Xbox 360 controller with Windows either via USB or wirelessly using the dedicated adapter from Microsoft. When it comes to Xbox One controllers, it depends on which version of the controller people have. The original controller model uses a proprietary wireless standard that needs a dongle accessory to work.

If you have experienced the wireless controller connection not working on Windows PC, you should first make sure that you have all the necessary accessories for the controller to work. If everything is in check, the connection might fail because of outdated or missing drivers,[2] a corrupted Windows registry, etc.

You can use a maintenance tool like ReimageMac Washing Machine X9 if you want a fast and smooth troubleshooting process. This powerful software can fix most system errors, BSODs,[3] corrupted files, and registry issues. It helps in keeping the system running smoothly. Otherwise, if you are ready to proceed with the manual guide, carefully follow the steps posted below.

How to fix wireless controller connection not working on Windows PC?

Solution 1. Update Windows

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  • Click Settings from your start menu and click Update & Security
  • Choose Windows Upgrade from the left panel and click the Check for updates button, and then your computer will check for, download, and install any updates found

Update Windows

Solution 2. Re-connect your Controller by Bluetooth

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Turn on your controller by pressing the middle button.
  • Press the Pair button until it flashes rapidly
  • Press the start button on your PC
  • Type Bluetooth and click on Bluetooth & other devices
  • Press the Add Bluetooth or other devices

Re-connect your Controller by Bluetooth

  • Press Bluetooth
  • Select your controller

Solution 3. Run the Bluetooth Troubleshooter

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Press the Windows Key + I
  • Go to Update & Security
  • Select Troubleshoot on the left-hand panel and press Additional troubleshooters

Run the Bluetooth Troubleshooter

  • Press Bluetooth and let the wizard run

Solution 4. Update Xbox Controller’s Firmware

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Update Xbox Controller’s Firmware

  • Connect your Xbox controller to your PC with the USB cable
  • Open the Xbox Accessories app
  • It will prompt an Update Required message if needed
  • Let it update, and close it after the process is finished

Solution 5. Update Controller Driver

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Press the Windows key + R at the same time to open the Run box
  • Type devmgmt.msc and press Enter on your keyboard
  • Expand Microsoft Xbox One Controller or the name of your controller if you are using a different one
  • Right-click on it and click Update Driver Software

Update Controller Driver

  • Select Search automatically for updated driver software
  • You can also use a tool like DriverFix that can update all drivers automatically and search for the best ones

Additional fixes:

  • Replace the batteries
  • Try using a cable

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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