How to fix
HDR video streaming keeps turning off
on Windows

Hello. I have a problem where HDR streaming is running off by itself. I have a high-end PC so I don't see why this should be happening.

HDR video streaming provides a better visual experience by offering richer colors and deeper contrasts for a more realistic view on the capable display. However, some users have found the problem with HDR video streaming that turns off repeatedly in Windows impeding negatively in the quality and enjoyment of viewing.

This problem can be particularly frustrating when you have the necessary hardware and subscriptions for HDR content. You might notice that the HDR setting disables itself automatically or receive notifications indicating it's been turned off. This can happen during video playback or when launching certain applications, disrupting the seamless experience HDR is meant to provide.

There can be a few reasons for HDR video streaming turning itself off. Some of the most common causes of this are incompatible or outdated display drivers. If your graphics drivers are not up to date, they may not fully support HDR, and hence, the feature automatically turns itself off. Another common cause of this is incorrect display settings. If Windows or your monitor is not set up correctly to run HDR, then your system might automatically turn the feature off just to save itself from any performance issues.

Hardware limitations play a part, too. Not every monitor or TV is compatible with HDR, and again, the means of connection does, too. Using an incompatible HDMI cable or port that doesn't support the required bandwidth can disable HDR.

Additionally, Windows power settings might be set to conserve energy, limiting the system's ability to maintain HDR streaming. Background applications or software conflicts could interfere with HDR settings, causing them to switch off without your input.

Possible solutions include updating display drivers to ensure they support HDR functionality. Adjusting display and Windows settings might resolve the issue if misconfigurations are the cause. Verifying that all hardware components, including cables and ports, meet HDR requirements is essential.

Adjusting power settings to favor performance over energy saving can help maintain HDR streaming. Closing background applications that might interfere with display settings could also prevent HDR from turning off unexpectedly.

Using the [d1] repair tool can help resolve this issue by fixing underlying Windows problems that might affect HDR functionality.

Fix 1. Update display drivers

Outdated or incompatible display drivers can cause HDR settings to turn off unexpectedly. To update drivers, you can use an automatic driver updater such as [rev id="DriverFix"] or employ the manual method:

• Right-click on Start and pick Device Manager.
• Expand Display Adapters section.
• Right-click on your GPU and select Update driver.
• Select Search automatically for drivers.
• After the installation is complete, restart your system.

Fix 2. Reinstall display drivers

• Open Device Manager again.
• Expand the Display adapter section.
• Right-click on your GPU and choose Uninstall device.
• Tick the Delete the driver software for this device option if available, then click Uninstall.
• Restart your computer.

Fix 3. Enable HDR in Windows display settings

HDR might be disabled in your Windows settings, causing it to turn off during use.

• Right-click on Start and pick Settings.
• Click on System and select Display.
• Find the Brightness & color section and select HDR.
• Toggle the HDR and WCG settings to On.
• Ensure that Stream HDR video is also enabled.

Fix 4. Check monitor compatibility and settings

Your monitor or TV must support HDR for it to function correctly.

• Verify that your display is HDR-compatible by checking the manufacturer's specifications.
• Access your monitor's on-screen display (OSD) menu.
• Navigate to the picture or display settings.
• Ensure that HDR mode is enabled on the monitor.

Fix 5. Use compatible HDMI or DisplayPort cables

Incompatible cables or ports may not support HDR streaming.

• Use a high-speed HDMI 2.0 or DisplayPort 1.4 cable that supports HDR.
• Connect the cable to a port on your computer and monitor that supports HDR.
• Avoid using adapters or docking stations that may not transmit HDR signals.

Fix 6. Adjust Windows power settings

Power-saving modes can disable HDR to conserve energy.

• In Windows search, type Control Panel and press Enter.
• Here, go to Hardware and Sound > Power options.
• Here, you will see the listed plans.
• Change the plan from Power saver to High performance.

Fix 6. Update Windows operating system

An outdated operating system can cause compatibility issues with HDR.

• Type Updates in Windows search and press Enter.
• When the new window opens, click Check for updates (or Install all if pending) and wait.
• If there are optional updates available, install them as well.
• After updating, restart your computer.

Fix 7. Perform in-place upgrade

This method uses the Media Creation Tool to repair Windows issues and update it to the latest version. Your personal files will remain intact.

• Visit the official Microsoft website and download Windows 10 installation media (Windows 11 version).
• Double-click the installer, select Yes when UAC shows up, and agree to the terms.
• Select the ISO file and click Next, then follow the instructions to finish the process.
• Right-click on ISO and click Mount.
• Open the location of the ISO, right-click on it, and select Mount.
• Launch the installer.
• Select Upgrade this PC now and click Next.
• Windows will start downloading the needed files.
• Agree to the terms once again and click Next.
• Before installing, ensure you are happy with your choices (otherwise, you can click the Change what to keep option).
• Finally, click Install to begin the upgrade process.