How to fix
AMD Radeon not working
on Windows

Hello. When I try to launch the AMD Radeon app on Windows it does not open. Any way to fix this?

Advanced Micro Devices (AMD) created the AMD Radeon app as a software program to give consumers a centralized interface for controlling and enhancing their AMD Radeon graphics settings. With the help of this software, users may access driver[ref en-1] updates, change graphics settings, and tweak a number of performance parameters to improve their visual or gameplay experience. It can be very difficult for users to properly manage and optimize their GPU settings when they experience issues with the AMD Radeon program not opening or running on their Windows computers.

The AMD Radeon app not opening can be caused by a number of different things, such as error messages, crashes, or just an inability to open. Outdated graphics drivers, installation problems with the app, or incompatibilities with other software could all be the cause of this problem. Users who depend on the AMD Radeon app's features to customize graphics settings to meet their needs or preferences may suffer negative consequences if they are unable to use it.

This problem could make it difficult for players to adjust the graphics in-game, which could result in less-than-ideal performance or visual quality. It could be difficult for users who create or edit video material to change the GPU settings to accommodate resource-hungry apps. The AMD Radeon app serves as a crucial tool for tailoring graphics performance, and its malfunction can impede users from achieving the desired balance between visuals and system efficiency.

In order to fix the AMD Radeon app not starting problem, users may want to think about uninstalling the program, updating their graphics drivers, or looking for inconsistencies with other programs. However, it is essential to approach these solutions cautiously, as improper actions could exacerbate the problem.

In this guide, you will find 8 steps that should help you fix AMD Radeon not working in Windows. You can also run a maintenance tool like [d1] that can fix most system errors, BSODs,[ref en-2] corrupted files, and registry[ref en-3] issues. Otherwise, follow the step-by-step instructions below.

Solution 1. Run AMD Radeon as an Administrator

• Press the Windows key + S.
• Input AMD in the search box.
• Select Run as administrator for the AMD app found.

Solution 2. End the Radeon App Task

• Press the Ctrl + Shift + Esc keyboard key combination to open Task Manager.
• Select Task Manager Details tab.
• Look for and right-click RadeonSoftware.exe.
• Choose the End process tree option.
• Click on the End process tree button to confirm.

Solution 3. Delete the CN Folder

• Utilize the Windows key + R keyboard shortcut to access the Run dialog.
• Type %appdata% into Run and click OK to access a Roaming directory.
• Click AppData in Explorer’s folder location bar.
• Open the Local subfolder inside the AppData folder.
• Click the AMD folder to go inside it. Right-click the CN folder and select Delete.

Solution 4. Re-enable the AMD Radeon Graphics Adapter

• First, open Device Manager (press the Windows key + X).
• Double-click the Display adapters category to extend it.
• Right-click the AMD Radeon graphics card to select Disable device.

• Click on Yes when asked to confirm the selected option.
• Wait a minute and right-click the AMD Radeon graphics card again to select Enable device.

Solution 5. Update AMD Graphics Driver

• Press the Windows key + X on your keyboard to open the Quick Link menu.
• Select Device Manager from the list of options.
• In the Device Manager window, expand the Display adapters category. This will show the installed display devices.
• Right-click on your display adapter (e.g., NVIDIA, AMD, or Intel) and select “Properties.”
• In the Properties window, go to the Driver tab. Note down the current driver version and other details for reference.
• Click on the Update driver button.

• Select Search automatically for updated driver software.
• Windows will connect to the internet and search for the latest driver updates. If found, it will download and install them automatically.

You can also use a dedicated utility like [rev id="DriverFix"] that can find the best drivers for your machine and install them automatically.

Solution 6. Try Clean Boot

• Open the Search menu, type in system configuration, and press Enter.
• Under the Services tab, tick the Hide all Microsoft services box.
• Click on Disable all button.

• Head over to the Startup tab and click on Open Task Manager.
• Select a third-party program and click on Disable at the top.
• Repeat this step to disable all third-party apps and programs.
• Restart your PC to enter the clean boot state and see if the issue persists.

Solution 7. Edit the CN Registry Key

• First, open the Display adapters category within Device Manager.
• Click the AMD graphics card with the right mouse button and select Properties.
• Select Driver on the tab bar.
• Drag the cursor over the driver number on that tab and press Ctrl + C to copy. Close the Properties window and Device Manager tool.
• Now, open the Registry Editor.
• Clear the registry address bar to input the following key location there:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\AMD\CN

• Double-click the DriverVersion string.
• in the CN registry key. Clear the Value data box. Press the Ctrl + V hotkey to paste the copied driver version number into the Value data box. Select OK in the Edit String window.

Solution 8. Reinstall AMD Radeon

• Press the Windows key + R simultaneously.
• Type appwiz.cpl.
• Hit Enter to launch the Programs and Features window.
• Find AMD Radeon and right-click on it.
• Click on Uninstall. If a verification prompt opens, click on Yes.
• Complete the removal process and restart your device.

• Open this AMD Radeon Software Microsoft Store page.
• Click the Install and Open in Microsoft Store buttons; select Get to install the AMD Radeon Software.