How to fix
Numeric pad not working
on Windows

Hello. For some reason, the numeric pad on my Windows PC keyboard is not responding. Any way to fix this?

Users who depend on the numeric keypad for data entry, arithmetic, or navigation may find it frustrating when the numeric pad on a Windows computer malfunctions. Common physical keyboards with three distinct sections - Qwerty keys, function keys, and a numeric keypad with number keys, Num Lock, and various symbols typically have this problem.

The problem with the numeric pad not working may be caused by a number of variables. Faulty keyboard drivers[ref en-1] are one frequent culprit. Users may experience non-responsiveness when trying to enter numbers or utilize the numeric keypad for other tasks if the drivers necessary for the numeric keypad's smooth operation are out-of-date, damaged, or missing.

Additionally, with time, system files contained within the Windows operating system may get corrupted or disappear. These system files can interfere with the operation of the numeric keypad if they are involved in keyboard input or functionality.

Depending on how much a user relies on the Numeric pad on their keyboard, the effects of the problem can vary. This issue can cause a considerable decrease in productivity and efficiency for those who frequently work with numbers or complete data entry jobs. It can interfere with spreadsheet work, fundamental computations, and financial duties, forcing users to find alternate solutions or workarounds.

Fortunately, there may be ways to fix the problem with the numeric pad. Users who have this issue can look at options like updating their keyboard drivers, which entails making sure they have the most recent compatible drivers installed. To address any potential corruption issues, system files can also be checked and repaired using Windows' built-in functions. Users should also check the keyboard settings to make sure that, if necessary, Num Lock is turned on.

In this guide, you will find 7 steps that should help you fix Numeric pad not working in Windows. You can also run a system repair tool like [d1] that can fix most system errors, BSODs,[ref en-2] corrupted files, and registry[ref en-3] issues. Otherwise, follow the step-by-step instructions below.

Solution 1. Press the Num Lock Key

By default, the Numeric pad on physical keyboards may be deactivated. When you press keys in the Numeric pad, they will behave as if you are using the Tab key. To address this issue, all you need to do is press the Num Lock key on your keypad once. On certain keyboards, you may find the Num Lock function integrated as a secondary feature accessible through a Function key.

Solution 2. Use the Keyboard Troubleshooter

Running the keyboard troubleshooter can be a helpful tool in resolving issues with keyboard malfunctions, such as numeric pad problems. The troubleshooter is intended to automatically diagnose and resolve various keyboard-related issues.

When a user runs the keyboard troubleshooter, it checks for issues with the keyboard driver and settings, scans for hardware malfunctions, and attempts to resolve any issues that are discovered. If the troubleshooter detects any errors or discrepancies, it can offer solutions or apply automatic fixes to the system.

• Open the Settings window.
• In the Settings menu, select System > Troubleshoot > Other troubleshooters.
• Scroll down to the Keyboard section and click Run.

• Follow the on-screen instructions to finish the process.
• Check if the problem has been resolved.

Solution 3. Fix Corrupted System Files

Use Command Prompt commands to repair system file corruption:

• Open Command Prompt as administrator
• Use the following command and press Enter:
  sfc /scannow

• Reboot your system
• If SFC returned an error, then use the following command lines, pressing Enter after each:
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM /Online /Cleanup-Image /RestoreHealth

Solution 4. Update the Keyboard Driver

• Right-click on the Start menu icon.
• Select Device Manager from the list of options.
• Navigate to the Keyboard section.
• Right-click on the keyboard device.

• Select Update driver from the context menu.
• Let Device Manager search for the required driver online.
• Wait for the process to finish and restart your device.

You can also use a dedicated utility like [rev id="DriverFix"] that can find the best drivers for your machine and install them automatically.

Solution 5. Reinstall the Keyboard Driver

• Launch Device Manager.
• Right-click on your keyboard driver.
• Select Uninstall device from the context menu.

• A confirmation dialog may appear, asking if you want to uninstall the device.
• Confirm the uninstallation.
• Restart your computer.
• Once your system is back online, Windows will automatically detect and reinstall the keyboard driver.

Solution 6. Turn Off the Mouse Keys

• Right-click on the Start button and select Settings from the menu.
• Go to the Accessibility tab on the left pane.
• Scroll down to the interaction section and select Mouse.
• Turn the switch associated with the Mouse keys to Off.

Solution 7. Modify the Windows Registry

• Press the Windows key + R.
• Type regedit.exe and press Enter.
• Navigate to the following string: HKEY_CURRENT_USER\Control Panel\Keyboard.
• Go to the right panel and right-click on the value InitialKeyboardIndicators, then select Modify.
• Enter the Value data of 2 and click on OK.