ACTIVE MALWARE WINDOWS

How to fix
“This plug-in is not supported” error on Chrome
on Windows

Resolve the "This plug-in is not supported" error on Chrome for Windows 10 and 11 effortlessly. Expert-tested solutions that fix issues in minutes.

How to fix “This plug-in is not supported” error on Chrome?
Quick Summary
Error severity
Medium
Est. time
5 minutes
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What causes How to fix “This plug-in is not supported” error on Chrome?

  • Doubtful third-party plug-in installation
  • Upgraded Google Chrome to the latest version
  • Adobe Flash Player disabled by default
  • Virus/malware infection
  • Chrome version 45 or higher does not support Java plug-in
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Seeing an error "This plug-in is not supported" on Chrome. It shows up on random websites. I haven’t installed any new plug-in, so I wonder what I should do. Please help.

Google Chrome is a free Internet browser developed and released by Google in the end of 2008. Over the past decade, this web browser became one of the most popular browsers and is deemed as the fastest and secure one. Unfortunately, Chrome’s security settings often cross the boundaries by blocking legitimate web domains or preventing people from installing/enabling trusted plug-ins. Many Chrome users reported an error, which says “This plug-in is not supported.”

Google chrome plug in
Google chrome plug in

Chrome does not load random pages and returns the mentioned error message. This may happen due to various reasons, for example, if you have recently installed a doubtful third-party plug-in or upgraded Google Chrome to the latest version. For now, Chrome’s settings might have been changed, for example, Adobe Flash Player might have been disabled by default. Another possible “This plug-in is not supported” error culprit may be virus/malware infection, so it’s advisable to run a scan with a professional anti-malware. You can try using [d1]. If it turns out that no virus triggered “This plug-in is not supported” error on Chrome, please try the following fixes:

A guide on how to fix “This plug-in is not supported” error on Chrome

Try alternative web browser

IE, Edge or Firefox can help you to access websites, which are blocked on Chrome by the “This plug-in is not supported” pop-up window. If you are using Google Chrome’s version 45 or higher, you must know the fact that it does not support Java plug-in anymore. Therefore, Chrome may not load websites that require Java plug-in. To check that, simply open Firefox, Edge or another browser that you prefer visiting and check the “This plug-in is not supported” error disappeared.

Install the latest version of the Adobe Flash Player

Outdated or missing Adobe Flash Player may also cause “This plug-in is not supported” on Chrome. Therefore, you should visit the official website of Adobe and download the latest version of the player. Once done, reboot the system and try to visit the website that previously wasn’t loaded due to the unsupported plug-in.

Clear Chromes browsing data

Corrupted cache and browsing data can also negatively influence Chrome’s performance, so to fix “This plug-in is not supported” error you should clean browsing data completely:

  • Launch Google Chrome and press Ctrl + Shift + Del simultaneously.
  • Select to clear browsing data from the begging and click Clear browsing data button.
  • Wait while the process is being executed and then restart Chrome.

Additionally, don’t forget to update Google Chrome to the latest version regularly and optimize the system using [d1] or another professional utility.

Bottom line

To fix the 'This plug-in is not supported' error on Chrome, try using an alternative web browser like IE, Edge, or Firefox. Additionally, ensure that you have the latest version of Adobe Flash Player installed. If these solutions do not resolve the issue, consider running a scan for viruses or malware.

Frequently asked questions

You can try updating Chrome to the latest version, as newer updates often fix compatibility issues with plugins. Additionally, check if the plugin itself has a Windows 10 compatible version available.

Yes, you can resolve this issue by disabling any conflicting extensions and ensuring that your Chrome browser is fully updated on Windows 11. If the problem persists, consider resetting Chrome settings to default.

Certain outdated Flash plugins or specific video codecs often lead to this error in Chrome on both Windows 10 and Windows 11. It's recommended to uninstall any problematic plugins and use alternatives that are fully supported.

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Gabriel E. Hall

Written & verified by

Malware Removal Expert
Malware removal Ransomware recovery Browser hijackers Spyware analysis Security tools testing

Gabriel E. Hall is a malware removal expert and cybersecurity researcher with over ten years of hands-on experience analysing threats and writing removal guides. She has documented hundreds of malware families — from browser hijackers and adware to ransomware and rootkits — providing step-by-step cleanup instructions tested against real infections. Gabriel's work combines deep technical analysis with clear, actionable language that readers without a security background can follow. Her guides consistently appear among the most-referenced resources for malware removal on Windows systems.

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