How to fix
TPMProvisioningservice.exe stopped working
on Windows

Hello. I cannot use the TPM Provisioning service on my Windows PC because I receive an error "TPMProvisioningservice.exe stopped working." What should I do?

Windows is one of the most popular operating systems in the world. People love it for its user-friendly interface, customization abilities, built-in troubleshooters, and much more. However, it relies on thousands of processes running in the background to work smoothly. If even one of these processes goes rogue, people can experience issues when trying to use a Windows machine.

Recently, users have reported that they cannot use the TPM Provisioning service on their Windows operating system. Those affected report seeing an "Error of service" when attempting to do so. The error of course is related to the Tpmprovisioningservice.exe application.

TPMProvisioningService.exe is an Intel process and it is usually located in the C:\Program Files\Intel\ folder. The Trusted Platform Module (TPM) is a chip. Its primary function is to generate secure cryptographic keys. The TPMProvisioningservice.exe stopped working in Windows problem can cause security issues.

In this guide, you will find 5 methods that could help you fix the TPMProvisioningservice.exe stopped working in Windows error. However, troubleshooting can be a lengthy process, so you can also scan your machine with a maintenance tool like [d1]. It can fix various system errors, BSODs,[ref en-1] corrupted files, and registry[ref en-2] issues. Otherwise, follow the instructions below.

Method 1. Fix Corrupted System Files in Safe Mode

• Press Windows key + R to open the Run dialog box
• Type msconfig and hit Enter
• Open the Boot tab and check the box labeled as Safe boot 
• Hit Apply and OK
• Then, click on the Restart button and let your PC reboot
• Inside the Safe Mode, type cmd in the search bar and hit Run as administrator
• Inside the elevated Command Prompt window, type the command mentioned below and hit Enter:

sfc /scannow

• Then, execute the following command:

DISM.exe /Online /Cleanup-image /Restorehealth

• Once done, press Windows key + R to open the Run box
• Type msconfig and hit Enter
• Head over to the Boot tab and uncheck the box against Safe Boot
• Hit OK and then restart Windows

Method 2. Uninstall TPM

• Type Device Manager in the search area of your taskbar and hit Enter
• Once you are inside the Device Manager window, scroll down to Security Devices and expand the menu
• Right-click on Trusted Platform Module 2.0 and select Uninstall device from the menu

• Select Uninstall again in the confirmation prompt and wait for the process to complete
• Restart your PC and check if the issue was solved

Method 3. Restart TPM Service

• Press Windows key + R to open a Run dialog box
• Type services.msc and hit Enter
• Once you are inside the Services window, look for TPM service (for instance, Intel TPM Provisioning Service and right-click on it
• Select Properties from the context menu
• Check if the service is stopped. If it is, click on the Start button
• If it is already started, click on the Stop button and then hit Start again

• Check if the issue is fixed

Method 4. Use System Restore

• Launch Control Panel, select System and Security
• Click on System from the list
• Choose System Protection
• Head over to System Protection tab and click on System Restore

• Follow the on-screen instructions to proceed. Your screen should display a confirmation prompt, choose Recommend Restore
• Once the process is completed, your operating system will move to a previous point in time

Method 5. Reset Your PC

• Launch Windows Settings and choose Update & Security from the list of options available
• Select Recovery from the left pane and hit the Get Started under Reset this PC

• Select Keep my files
• Follow the on-screen instructions to proceed and wait for your PC to reset
• Once the process is completed, check if the TPM Provisioning service is working