How to fix Windows update error 0x8007065e?

Error 0x8007065e is Windows error 1630, "Data of this type is not supported": the installer behind one update could not process the package it was given. The code does not name the update. Note which update failed, restart and retry once, and if it fails again, install that update by hand from the Microsoft Update Catalog.

Facts checked on 16 October 2026. Steps written for Windows 11 (25H2 and 26H2) and Windows 10 22H2.

What Windows Update error 0x8007065e means

Codes that start with 0x8007 carry a plain Windows error number in their last four digits. Here that is 065E, which is 1630 in decimal. Microsoft's list of system error codes names 1630 (0x65E) ERROR_UNSUPPORTED_TYPE with the message "Data of this type is not supported."

The neighbours of 1630 in that list are all installer errors: a package that could not be opened, an update package that is not valid, a package for another processor type. So 0x8007065e tells you that the installer of one update was handed something it could not read. It does not say which update or why, and that is why the message itself is so vague.

Why error 0x8007065e appears

Microsoft gives the meaning of the code, not a list of causes. The order below is ours. It follows from what the code means (an installer got data it could not use) and from where the message appears (during download and preparation).

How to fix Windows Update error 0x8007065e

Fix 1 and Fix 2 deal with the one update that fails and solve the error for most readers. Fix 3 to Fix 6 repair Windows Update itself, for the case where the error keeps coming back. Fix 7 reinstalls Windows over itself and keeps your apps and files.

Fix 1. Note the failed update, restart and retry

5 to 20 minutesNo riskThe update failed once, or you do not know yet which update it is.

0x8007065e only says that an installer rejected what it got. A pending restart, a dropped connection or a full system drive can leave a half-finished package once and not again. A real restart clears the pending work, and the retry fetches the package again.

1. Open Settings > Windows Update > Update history (Windows 10: Settings > Update & Security > Windows Update > View update history).
2. Note the name and KB number of the update with 0x8007065e, and whether it sits under Quality updates, Driver updates or Other updates.
3. Select Start > Power > Restart. Use Restart, not Shut down.
4. Check free space on drive C: in Settings > System > Storage. If it is almost full, free space first: Free up disk space and delete temporary files.
5. Open Settings > Windows Update and select Retry or Check for updates.
6. Restart again when Windows asks.

Fix 2. Install the failing update or driver by hand

15 to 30 minutesLow riskOne KB update or one driver fails with 0x8007065e at every retry, while other updates install.

Error 1630 means the installer could not use the package it was handed. The standalone file from the Microsoft Update Catalog is a fresh, complete package, so the copy Windows Update holds is out of the way. Microsoft's own forum answered this code the same way as far back as 2012: install the standalone package of the update.

For a KB update (cumulative, security, .NET or another Microsoft update):

1. Check the processor type. Open Settings > System > About and look at System type: an x64-based PC needs the x64 file, an ARM-based PC (for example Snapdragon) needs the arm64 file.
2. Search the catalog. Open the Microsoft Update Catalog at catalog.update.microsoft.com in your browser, type the KB number (for example KB5124010) in the search box and press Enter.
3. Pick the right row. Find the row whose title names your Windows version and your processor type (x64-based or arm64-based) and select Download on that row.
4. Download every file listed. A window lists one or more .msu links. Download all of them into one empty folder, for example C:\packages. On Windows 11 24H2 and later the list can include earlier checkpoint updates that the new one needs.
5. Install a single file. If there is only one file, double-click it and confirm the installation in the Windows Update Standalone Installer.
6. Install several files with DISM. If there are several files, open an elevated Terminal or Command Prompt and run DISM with the newest file. DISM finds the other files in the same folder and installs them in the right order.

   DISM /Online /Add-Package /PackagePath:C:\packages\<newest-file>.msu

7. Restart. Restart the PC when the installation finishes, then run winver again: the OS build should have changed.

These steps were written for Windows 11 24H2 and later; Windows 10 22H2. The full page with the other versions and what each result means: Install an update from the Microsoft Update Catalog

1. If the standalone installer says the update is already installed or not applicable, the PC does not need it. The failed entry in Windows Update can be ignored.
2. If it stops with a different code, write that code down. It is the real reason, and our site has a guide for most of them.

For a driver (the item is under Driver updates): compare the version first, then install the maker's package if yours is older.

1. Open Device Manager. Right-click Start and select Device Manager.
2. Open the device's Driver tab. Expand the category (for example Display adapters), right-click the device, select Properties and open the Driver tab. Driver Date and Driver Version show what is installed now.

These steps were written for Windows 11 24H2 and later. The full page with the other versions and what each result means: Update, roll back or reinstall a driver

1. On the Driver tab, compare Driver Version with the version in the name of the failed update.
2. If yours is the same or newer, the device is fine and the entry can be ignored.
3. If yours is older, download the driver from the PC or device maker's support page, install it and restart.

Fix 3. Reset the Windows Update components and cache

10 minutesLow riskThe "problems downloading some updates" message keeps coming back, or several updates fail.

Windows Update keeps what it downloaded in the SoftwareDistribution folder and reuses it at every retry. If that copy is broken, the installer rejects the same data each time. Renaming the cache folders makes Windows fetch everything again from zero.

1. Open Command Prompt as administrator. Type cmd in the search box, right-click Command Prompt and select Run as administrator. Select Yes when Windows asks for permission.
2. Stop the update services. Type the commands below and press Enter after each one. If Windows says that other services depend on Cryptographic Services, it stops them too. A message that a service is not started is fine.

   net stop wuauserv
   net stop bits
   net stop cryptsvc

3. Delete the download queue files. This clears the list of downloads that the Background Intelligent Transfer Service keeps. If Windows says it cannot find the files, continue.

   del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

4. Rename the update cache folders. Renaming keeps a copy in case you need it; Windows creates new, empty folders when the services start again. If you get Access is denied, a service is still running: repeat the previous step.

   ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
   ren %systemroot%\System32\catroot2 catroot2.old

5. Start the services again. Type the commands below and press Enter after each one. The requested service has already been started is fine: Windows started it on its own.

   net start cryptsvc
   net start bits
   net start wuauserv

6. Restart and check for updates. Restart the PC. Then select Start > Settings > Windows Update > Check for updates. The first check can take longer than usual because everything is downloaded again.

These steps were written for Windows 11 and Windows 10 (the steps are the same). The full page with the other versions and what each result means: Reset Windows Update components

Fix 4. Check the update and installer services

5 minutesLow riskSeveral updates fail, or other installers fail too.

Error 1630 comes from the installer side of Windows. Windows Update needs Background Intelligent Transfer Service to download and Windows Update to install, and some updates use Windows Installer. A service set to Disabled, often by a tuning tool, stops them.

1. Open Services. Press Windows+R, type the command below and press Enter. You can also type Services in the search box on the taskbar and open the app.

   services.msc

2. Find the service. The list is sorted by Name. Click any row and type the first letter of the service to jump to it. Check the Status column (Running or empty) and the Startup Type column.
3. Restart the service. Right-click the service and select Restart. If the service is not running, select Start instead. Wait until the progress window closes.
4. Open its properties to change the startup type. Only if your guide says so: double-click the service. The General tab shows the Service name (used in commands), the Startup type and the Service status.
5. Set the startup type and apply. Choose the type from the Startup type list (Automatic, Automatic (Delayed Start), Manual or Disabled), select Apply, then Start if the service should run now, and OK.

These steps were written for Windows 11 and Windows 10 (the steps are the same). The full page with the other versions and what each result means: Check and restart Windows services

• Background Intelligent Transfer Service: should not be Disabled. Restart it.
• Windows Update: should not be Disabled. Restart it.
• Windows Installer: Manual is normal. It starts when an installer needs it, so it is fine if it is stopped.

Fix 5. Repair the component store with DISM and SFC

15 to 40 minutesNo riskFix 1 to Fix 4 did not help, or a second code such as 0x80073712 appears.

Windows updates build on the files in the component store. If those are damaged, the installer can fail on data that is in fact fine. DISM with RestoreHealth fetches clean copies, and SFC then repairs the system files that depend on them.

1. Open an elevated command window. Right-click Start and select Terminal (Admin), or type cmd in the search box, right-click Command Prompt and select Run as administrator. Select Yes when Windows asks for permission.
2. Run DISM first. Type the command below and press Enter. DISM downloads clean copies of damaged components from Windows Update, so it can take several minutes. Wait until it says The operation completed successfully.

   DISM.exe /Online /Cleanup-Image /RestoreHealth

3. Run System File Checker. In the same window, type the command below and press Enter. Do not close the window until the verification reaches 100%.

   sfc /scannow

4. Read the result and restart. Compare the last message with the table below this guide, then restart the PC so that repaired files are loaded.

These steps were written for Windows 11 24H2 and 25H2. The full page with the other versions and what each result means: Run DISM and SFC to repair Windows system files

Fix 6. Run the Windows Update troubleshooter

5 minutesNo riskUpdates still fail and you want an automatic check before a reinstall.

The troubleshooter checks the update services, their settings and the pending update state, and repairs what it finds. It does not repair a broken package of one update, which is why it comes after the specific fixes.

1. Open Troubleshoot settings. Select Start > Settings > System > Troubleshoot.
2. Open the list of troubleshooters. Select Other troubleshooters.

   

3. Run the Windows Update troubleshooter. Under Most frequent, select Run next to Windows Update. The Get Help app opens and starts the checks.

   

4. Read the result. Wait until Get Help finishes. If it found and fixed a problem, it says so and asks whether this solved the problem. Answer the question so it can offer the next step.

   

5. Restart the PC. Restart when the troubleshooter finishes, even if it does not ask you to.
6. Check for updates again. Select Start > Settings > Windows Update > Check for updates, and install the updates it finds.

These steps were written for Windows 11 (screenshots: 26H2). The full page with the other versions and what each result means: Run the Windows Update troubleshooter

Fix 7. Reinstall Windows over itself and keep your apps and files

1 to 2 hoursLow riskEvery update fails with 0x8007065e and Fix 1 to Fix 6 did not help.

A repair reinstall replaces the update services, the servicing stack and the component store with clean copies of your Windows version. That removes every Windows cause of the error at once, while apps, files and settings stay.

1. Open Recovery in Settings. Open Settings > System > Recovery. Next to Fix problems using Windows Update, select Reinstall now. This keeps your apps, files and settings.

   

2. Start the reinstall. Choose whether the PC may restart on its own 15 minutes after the installation, then select OK.
3. Wait and restart. Windows Update downloads and installs a repair copy of your current Windows version. Keep the PC plugged in and online, and restart it when asked.

These steps were written for Windows 11 22H2 and later. The full page with the other versions and what each result means: Reinstall Windows without losing files

If error 0x8007065e is still there

The code does not name the cause, but the servicing log usually does. Read it before you try anything else.

1. Press Win + R, type %windir%\Logs\CBS and press Enter.
2. Copy CBS.log to the Desktop and open the copy in Notepad.
3. Press Ctrl + F and search for error near the time the update failed.
4. Note the KB number, the package name and any code in that line.
5. For a driver or another product update, open Event Viewer, Windows Logs > System, and look for a WindowsUpdateClient entry at the same time.

How to keep error 0x8007065e from coming back

If one driver keeps failing while the device works, the entry is cosmetic. Windows Update keeps offering it until the device has that version, so installing the maker's driver is the clean way to stop it.

Frequently asked questions

What is error code 0x8007065e?

It is a Windows error that means the installer of an update could not process the data it was given. The last four digits, 065E, are Windows error 1630, which Microsoft names ERROR_UNSUPPORTED_TYPE: "Data of this type is not supported." In Windows Update it usually means that one update package is broken or does not fit the PC. Note which update failed in Update history, then restart and retry before you try deeper repairs.

What does "There were problems downloading some updates" with 0x8007065e mean?

That is the Windows 10 wording of the same failure: the update did not get past download and preparation. Windows says it will try again later, and sometimes it succeeds on its own. If the message comes back for more than a day or two, the downloaded copy is probably broken and Windows reuses it. Reset the update cache with Fix 3, or install the update by hand from the Catalog with Fix 2.

Is 0x8007065e a Windows 10 or a Windows 11 error?

Both, and older versions too. The code is a general Windows error, not one tied to a version, and Microsoft's forum has reports from Windows 7 in 2012. The question on this page came from a user who saw it for over a week. The fixes are the same on Windows 10 and 11, and the steps give both Settings paths where they differ. Windows 10 left support on 14 October 2025.

Will the error go away on its own?

Sometimes. Windows Update retries failed updates by itself, and a one-time problem such as a dropped connection is solved by the next try. If the same update fails for several days, it will not fix itself, because Windows keeps reusing the same broken download. Restart once and select Retry. If it fails again, go straight to Fix 2 or Fix 3 instead of waiting.

Can I just skip the update that fails?

For a driver whose installed version is already the same or newer, yes: the entry is harmless. For a security or cumulative update, no. Those updates close security holes, and the next monthly update often builds on them. Install it by hand from the Microsoft Update Catalog (Fix 2). If the standalone installer says the update is already installed or not applicable, your PC does not need it.

Do I need to turn off my antivirus to fix 0x8007065e?

No. No source ties this code to security software, and turning protection off would leave the PC exposed. If you think another program interferes with the installer, test with a clean boot first: How to perform a clean boot in Windows. If you still want to rule out the antivirus, pause it for one test only and turn it on right after: Turn off Microsoft Defender protection for a moment. Start with Fix 1 to Fix 3, which solve this code most often.

What is the difference between 0x8007065e and 0x8007001e?

They are two different Windows errors. Both start with the same prefix, but they need different fixes. This page is about 0x8007065e: error 1630, an installer that got data it does not support. 0x8007001e carries another error number, so the steps here may not help with it. Search our site for that exact code, and note which program or update showed it.

Does resetting Windows Update delete my files or updates?

No. Fix 3 only renames the folders where Windows Update keeps its downloads and its signature data. Your files, apps and installed updates stay. Update history may look shorter afterwards, because part of it is read from those folders. Windows downloads what is still missing on the next check, which can take longer than usual the first time.

Mi ez a hibakód? I saw this code on a Hungarian Windows. Is this page for me?

Yes. "Mi ez a hibakód?" is Hungarian for "what is this error code?", and the code 0x8007065e means the same in every language of Windows: an update's installer could not process its package. The fixes on this page work on a Hungarian or any other Windows. The menu names in the steps are the English ones, so follow the position of the items in Settings.