How to fix
Xbox app error 0x80073D25
on Windows

I updated Xbox app on Windows and now I keep getting error code 0x80073D25 when I try to launch it. Any tips for me?

The Xbox app error 0x80073D25 is a problem that often happens when someone tries to update or install the app on Windows. This error usually stops the app from finishing updates or installing games, which can be really annoying for gamers. The error message normally says the app won’t install or that something went wrong during the update.

Many people have said this problem shows up after trying to update the Xbox app through the Microsoft Store, but the update either freezes or doesn’t go through. Some users noticed the issue after recent system updates. Changes to system files or settings could be causing trouble for the app.

Several things can cause error 0x80073D25. One usual reason is corrupt files in the Xbox app or the Microsoft Store, hurting communication between the app and Microsoft’s servers. Sometimes, outdated Gaming Services or Windows Update problems affect the update and installation process.

Permissions or storage problems come up often, too. If the Xbox app doesn’t have the right permissions to change storage locations, or if it tries installing games on external drives without access, the installation might not work. Internet connection issues, like DNS errors or firewall blocks, may also make updating harder.

People have tried different ways to solve the error. Some reset or reinstall the Xbox app, clear the Microsoft Store cache, or change permissions. If the problem keeps coming back, though, conflicts within the system may be causing it. In these tougher cases, using a PC repair tool such as [d1] could help. This tool might find and solve deeper system problems messing with the Xbox app.

Fix 1. Check for Windows updates

Windows updates often contain important fixes for app-related issues. Ensuring your system is up to date can resolve the error.

• Updates in Windows search and hit Enter.
• In the new window, click Check for updates and wait till everything is installed.
• Make sure you also install any available optional updates.
• When done, restart your device to implement the changes.

Fix 2. Clear Microsoft Store cache

A corrupted Microsoft Store cache can interfere with the Xbox app’s updates. Clearing the cache can resolve this issue.

• Type WSReset.exe in the Windows search bar and press Enter.
• Wait till a black pop-up window shows up – do not close it.
• The pop-up window will close soon, and the Windows Store should reopen.
• Check if the error is gone.

Fix 3. Check storage permissions

If the Xbox app does not have sufficient permissions to access the necessary storage, it may fail to update or install games.

• Right-click on Start and pick Settings.
• Go to System, then select Storage.
• Under Advanced storage settings, click Change where new content is saved.
• Make sure that the drive where you want to install or update games is selected as the default location for new apps.
• If you’re using an external drive, ensure it is connected and accessible.
• Right-click on the folder or drive where the Xbox app is attempting to install games, and select Properties.
• Go to the Security tab, and ensure that your user account has Full control (both read and write permissions) over the folder or drive.
• If permissions are incorrect, click Edit, select your user account, and check the box for Full control.
• Click Apply and OK to save changes.

Tip: If you’re using an external drive, make sure it is formatted using the NTFS file system. Xbox games require NTFS formatting, and using another format, like FAT32, can cause errors during installation.

Fix 4. Repair or reset the Xbox app

• Right-click on Start and select Apps & Features/Installed apps.
• Scroll down to find Xbox app and click Advanced options or go to Settings > System > System Components > Advanced options.
• Scroll down again and click Terminate and Repair.
• If that does not work, try using Reset option instead.

Fix 5. Reinstall Microsoft Gaming Services

Corrupted Gaming Services can cause issues with the Xbox app. Reinstalling this component can resolve error 0x80073D25.

• Ensure the Microsoft Store and Xbox App are closed.
• Type PowerShell in Windows search.
• Right-click on the result and select Run as administrator.
• When User Account Control shows up, click Yes.
• In the new window, copy and paste the following commands and hit Enter:
  get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers
  Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse
  Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
• Close down PowerShell and restart your system.
• Next, install Gaming Services from the Microsoft Store.

Fix 6. Reset internet components

Network-related issues, such as corrupted DNS data, can interfere with the Xbox app’s connection to servers. Try resetting internet-related components as follows:

• Type cmd in Windows search.
• Right-click on the Command Prompt result and select Run as administrator.
• Copy and paste each of the following commands, pressing Enter every time:
  ipconfig /flushdns
  ipconfig /registerdns
  ipconfig /release
  ipconfig /renew
  netsh winsock reset
• Restart your computer.

Fix 7. Repair corrupted files

• Open Command Prompt as administrator.
• Paste the following command into the new window:
  sfc /scannow
• Press Enter and wait till the scan is finished
• Once done, run this set of commands, pressing Enter each time:
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
• Restart your computer.