How to fix “There was a slight hiccup and we couldn’t finish installing” error in EA app?

What causes How to fix “There was a slight hiccup and we couldn’t finish installing” error in EA app?

Minor system issues
Glitch in the EA Play app
Corrupted files
Registry issues
Interference from other downloads

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Hello. I have been trying to install a game from the EA app but I keep getting an error message "There was a slight hiccup and we couldn’t finish installing." What should I do?

Electronic Arts is a video game company that develops and publishes games, including Battlefield, Need for Speed, The Sims, and many more. It has its' own subscription-based video game service EA Play. It is available for Xbox One, Xbox Series X/S, PlayStation 4, PlayStation 5, and Microsoft Windows users.

While the EA app has nearly 13 million active players, not all of them have a smooth experience. Some people run into issues when trying to install new games on the EA app. "There was a slight hiccup and we couldn’t finish installing" is a message that appears when trying to download various games. The error is not related to any specific game as people have reported about it with a number of games, like FIFA 22, Battlefield 2042, etc.

It is not exactly clear why the message "There was a slight hiccup and we couldn’t finish installing" appears but it might be a minor glitch[ref en-1] in the EA Play app that can hopefully be fixed by completing simple troubleshooting steps. However, if you want to keep your system running smoothly, a repair tool like [d1] will surely help. It can fix various system errors, BSODs,[ref en-2] corrupted files, and registry[ref en-3] issues.

How to fix there was a slight hiccup and we couldnt finish installing error in ea app

Method 1. Restart your PC

Restarting your Windows device may fix minor system issues so it is always worth a try.

Click on the Windows logo button and choose Restart

Method 2. Download Another Game and Cancel

To fix the EA Play app glitch, try choosing another game to download. You can pick a free game like Apex Legends.

Find a free game to download, and press the Download button
Wait till the installation process begins and then click Cancel download

Now go back to the game that you were having problems with, and try to download it again

Method 3. Log out of the EA app and Log in again

Log out of your EA account
Open the Task Manager by typing into the search
Find EA Background Service in the list, right-click and choose End task

Wait a few moments, open the EA Play app again and Log in
Check if the issue persists

Method 4. Reinstall EA Play

Type Apps & Features into the Windows search and click on the first result
Find EA Play in the list, click on it, and choose Uninstall

Now download the app again and check if the error is fixed

Method 5. Use Origin to Install the Game

You can try using the Origin app to download the game you want:

Download Origin from the official website if you do not have it already
Use the same username and password you use with EA Play to Log in

Try downloading the problematic game

Bottom line

To resolve the error message "There was a slight hiccup and we couldn’t finish installing," you can try restarting your PC, downloading another game and canceling it, or logging out and back into the EA app. If these methods do not work, consider using a repair tool to fix system errors.

Frequently asked questions

What should I do if I encounter the 'There was a slight hiccup and we couldn’t finish installing' error while installing the EA app on Windows 10?

Try restarting your computer and running the EA app installer as an administrator to resolve potential permission issues.

How can I fix the installation error in the EA app on Windows 11?

Ensure that your Windows 11 is fully updated and temporarily disable any antivirus software that might be interfering with the installation process.

Is there a way to clear the installation cache for the EA app on Windows?

Yes, you can clear the cache by navigating to the EA app settings and selecting the option to reset or clear cache, which may help resolve installation errors.

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Written & verified by

Ugnius Kiguolis

Co-founder & Windows Security Expert

Windows error analysis Malware removal Driver troubleshooting Registry repair Ransomware recovery

Ugnius Kiguolis is co-founder of uGetFix and a Windows security expert with over 10 years diagnosing system errors, malware infections, and ransomware attacks. He leads the editorial team and personally tests every fix before it goes to print.

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