Question
Issue: Easy ways to fix Twitch keeps stuttering or lagging
Hello. I came across a weird problem with Twitch – it started lagging and stuttering a couple of weeks ago out of the blue. Everything used to work fine before, regardless if I watched VODs or livestreams. Now, I can not enjoy anything on the platform because of this. I would appreciate any advice. I am using the Google Chrome browser, by the way.
Solved Answer
Twitch became the to-go platform when it comes to video game streaming – there are over 9 million streamers to choose from.[1] Since its release in 2011, it accumulated an exponential growth in viewer count: almost 3 million people access the website every day. While a competitor, Mixer, was established by prominent tech giant Microsoft, it never lived up to the hype and was shut down only after a little over 4 years of operations, despite hiring streamers such as Ninja or Shroud.[2]
Over time, Twitch incorporated more different categories than just video games and included sections for music, creative arts, ASMR, the ever-growing Just chatting, the controversial Pools, Hot Tubs and Beaches, and many other categories. This expansion only provided the platform more diversity, inviting more and more people to find something they are interested in.
With such popularity, the streaming platform is expected to perform well by many viewers. Unfortunately, not everything goes smoothly for everybody. For over five years, viewers are complaining about constant Twitch stuttering and lag while viewing streams or Videos on Demand (VODs). And this is not the only issue affecting the platform – we previously talked about Twitch error 2000 and Twitch black screen.
Not only is it annoying to constantly experience the disruptions while watching streams, but in some cases, the issues become so severe that the platform becomes practically unusable. It is evident that something can be done to fix these problems – and there are plenty of things to try.
One of the main reasons for the lag and stutter is internet connection issues. If your internet does not meet the minimum requirements needed for live streaming, you need to acquire a better connection speed. That being said, users who complained about the issue said that they use mid-range to high-end PCs and have stellar internet connections otherwise.
Below you will find several tips and step-by-step solutions that should help you fix Twitch stutter and lag. Keep in mind that you might have to try several methods before finding the one that works for you.
Fix 1. Reduce the quality of the stream
First of all, we highly recommend you check your internet connection speed. There are plenty of websites that can measure it for you, so go ahead and do it. In order to stream a video online via any service at 1080p/720p, you would need a bandwidth speed of at least 5Mbps.[3]
If your speed is below that, you need either reduce the streaming quality to 480p (or even lower) or contact your internet provider and order a better plan. Keep in mind that reducing the quality to 480p or below will reduce your viewing experience, and you won't be able to enjoy streams properly.
We also recommend using a Private Internet Access VPN, especially if you are located further from Twitch servers.
Important: make sure that there are not background processes or applications that eat up your bandwidth. For example, updates to Steam games might be as big as 50 GB, so check whether it is the reason for Twitch lag.
Fix 2. Troubleshoot internet problems
If you usually have a good internet connection, there might be some disruptions that are causing the internet connection to abruptly shut down at times. In order to address that, try using the built-in troubleshooter:
- Type troubleshoot in Windows search and hit Enter
- On the right side of the window, select Additional troubleshooters
- From the list, select Internet Connections and click Run the troubleshooter
- Wait till the scan is complete and the proposed fixes applied, then restart your PC.
Fix 3. Reset your internet connection
Resetting your internet connection might also resolve connectivity issues:
- Type in cmd in Windows search
- Right-click on Command Prompt and select Run as administrator
- Copy and paste the following commands, pressing Enter after each:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
netsh winsock reset - After the actions are complete, reboot your system.
Note that malware can cause various computer issues. Therefore, we recommend you perform a scan with RestoroMac Washing Machine X9 – it can not only find and remove infections thanks to the Avira AntiVir engine but also fix virus damage along with all the underlying issues automatically. Besides, the app can also prove useful in the future if you ever have to deal with BSODs, various system errors, or registry issues.
Fix 4. Try different DNS
DNS is usually provided by your ISP automatically. Many people opt for using alternative DNS servers for multiple reasons (tracking, content restrictions, etc.). If you are having problems with online content, you can try using Google's DNS – it is completely free:
- Press Win + I on your keyboard
- Go to Network & Internet
- Select Change adapter options
- Right-click on your main internet connection and select Properties
- Pick Internet Protocol Version 4 (TCP/IPv4) and click on Properties
- Here, tick Use the following DNS server addresses and enter the following information:
8.8.8.8
8.8.4.4 - Click OK.
Fix 5. Disable hardware acceleration on Chrome
This method helped most users:
- Open Chrome, select Menu > Settings
- Scroll down and click Advanced
- Scroll down to locate System section
- Toggle the Use hardware acceleration when available switch to the left.
Fix 6. Clear browsing data and cookies
If you do not clean your browser on a regular basis, residue files and pieces of data can linger for a long time, slowing down your browser and connection to various websites. Hence, you should get rid of cookies and other data from Chrome:
- Open Chrome and go to Menu > Settings
- Find Privacy and security section, select Clear browsing data
- Under Time range, select All time, and make sure Browsing history, Cookies and other site data, and Cached images and files boxes are checked
- Click Clear data.
Fix 7. Install Twitch client or change the browser
There are many components and preferences that can be incorporated between the streaming services, browsers, and computer configuration. In some cases, it becomes rather difficult and annoying when it comes to determining the real cause for the Twitch lag or stutter.
If none of the above solutions managed to fix the lag or stuttering, you could try installing Twitch client for Windows or Mac on the official website. Additionally, if you are experiencing Twitch lag or stuttering on Chrome, you should try using another browser – MS Edge, Mozilla Firefox, etc.
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Protect your online privacy with a VPN client
A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.
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- ^ Number of active streamers on Twitch worldwide from January 2018 to April 2021. Statista. Statistics portal.
- ^ Tom Warren. Microsoft is shutting down Mixer and partnering with Facebook Gaming. The Verge. Technology news website.
- ^ Streaming speeds; How much do you need and for what?. ACT corp. Cable and broadband company.