FIX: Can’t create a New Folder on a Windows 10 Desktop

by Gabriel E. Hall - -
12

Question

Issue: FIX: Can’t create a New Folder on a Windows 10 Desktop

Hi guys! Need help as I can’t add a new folder to my desktop. When I try to add one, an error code <%NULL:OpText occurs and no folder is created. How this should be fixed? Thanks in advance!

Solved Answer

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Recently several Windows 10 users reported an issue related to the inability to create a New Folder on the desktop. When the user right-clicks on the desktop, clicks Add and selects New Folder, they receive <%NULL:OpText error and zero New Folders on the screen. In the majority of the cases, PC owners can create New Folders in other locations, such as C:/ drive or within other folders. This bug may occur due to the missing registry keys, which might have been deleted by malware or the user might have deleted it himself/herself by accident. Luckily, that’s a  minor issue, which might be fixed in several ways. Thus, to fix “can’t add a New Folder” issue on Windows, try the following methods.

How to Fix Unable to Create a New Folder on Windows 10 Desktop Issue?

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Fix 1. Use a System Restore Point

If you have created a System Restore Point earlier, you should try to should go back to the last point created. For this purpose, do the following:

  1. Click Win key and type Create a Restore point in the search bar.
  2. Select System Protection on the new window.
  3. Click on System Restore and then hit Next.
  4. Select the last Restore point that you have created and then click Next.
  5. Click Finish and wait for the system to restore. After that, restart the system.

Fix 2. Run sfc/scannow

To fix missing system files, try to run a sfc/scannow. For that, you should:

  1. Click Win key + X and select Command Prompt (Admin).
  2. Type sfc /scannow command and press Enter.
  3. Wait for the system to execute the scan and repair issues. After that, restart the system.

Fix 3. Boot the system using Safe Mode

  1. Click Power button and press Shift key before the Windows logo appears.
  2. Select Restart and then Troubleshoot.
  3. Click Advanced options and select Startup Settings.
  4. Finally, select Restart.

Fix 4. Backup and restore the Registries

  1. Click Win key + R, type regedit, and press Enter.
  2. Type in your administrator password if required and click OK.
  3. Once the Registry Editor opens, click on the Computer on the left pane.
  4. After that, click File and select Export to create the backup of the entire registry.
  5. Select the location and click Save.

When you create a backup of your registry, you can proceed to restore the registries:

  1. Click Win key + R, type regedit, and press Enter.
  2. Type in your administrator password if required and click OK.
  3. Find File on the left pane and select Import.
  4. Navigate to the location where the REG file is stored, click on it, and select Import.

Finally, if none of these steps helped to fix “Can’t add a New Folder on a desktop” error on Windows 10, you should try to scan the system with Reimage. It will scan the system for malware, registry errors that might have not been solved, damaged system files, and similar problems that might be preventing you from created new folders.

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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