Question
Issue: How to fix Application error 0xc0000005?
Hello. Recently I have been bugged by an annoying error that prevents me from watching videos as they have no sound anymore. The pop-up says it's “Application error 0xc0000005.” Is there anything that can be done about this? I am using my computer just like I used to before, so I don't know why this started happening… please help me.
Solved Answer
The error code 0xc0000005, otherwise known as Access Violation error or Exception Processing Message 0xc0000005 is a broad problem and usually appears when users try to open various applications on Windows operating systems. It prevents them from doing so, as all they can press is “OK” which stops the program from being run in the first place.
The particular code associated with this error also is related to a more general 0xc0000005 Windows error that is commonly seen and is mainly related to three different scenarios and types of situations: Acess violation error that is pretty rare but a broad error that prevents some Windows functions from running; Application error – the most common issue described in this article as well as Exception Processing Message 0xc0000005 – Unexpected Parameters.
The third error related to the same code is Windows Media Player error 0xc0000005 which is in particular related to DLL files and Windows 10 updates that included some bugs. After official fixes got released, Windows 10 users managed to avoid this particular message, but more recent and common errors like Exception Processing Message 0xc0000005 – Unexpected Parameters still bothers[1] people to this day.
Nevertheless, some users reported that error 0xc0000005 can occur when trying to open multiple different programs, or that it pops up when trying to use built-in Windows features, such as Windows Media Player.
The application was unable to start correctly (0xc0000005). Click OK to close the application.
The root cause of the 0xc0000005 error is that some component within the system is preventing the application from starting correctly. However, there are multiple reasons why the issue might show up, including corrupted system files, broken Windows registry[2] database files, malware infections, broken hardware (usually RAM),[3] Data Execution Prevention (DEP) feature, security software, faulty drivers, etc.
Due to the nature of the 0xc0000005 error, it can be extremely frustrating to users, and might even prevent them from using most of the installed applications on the Windows machine, prompting a full reinstall of the system, which might be extremely time-consuming.
How to fix 0xc0000005 Windows error
The error 0xc0000005 is related to three situations:
- access violation;
- application starting errors;
- Windows update installation issues.
Since these errors can differ, there are some solutions for these problems. If you're dealing with the error, you should find a fix in this article. Exception Processing Message 0xc0000005 can be caused by low memory or damaged RAM or even malware infection. This is why troubleshooting might help in the first stage. Do not skip methods until the issue is solved fully.
In this article, we will try to help you fix 0xc0000005 error. Note that if you are not an experienced user or do not have time for fixing the computer manually, we recommend you installing FortectMac Washing Machine X9 – the software is unique and can help users resolve many Windows errors automatically, as it uses up-to-date databases that consist of 25,000 Windows.
Thus, damaged ones can be replaced by the application without needing to even reboot the system. It can also fix the Windows registry – a part of the operating system that should rather not be touched by regular users. Make sure to keep the system updated and avoid suspicious sources to avoid anything similar to Exception Processing Message 0xc0000005 and other errors.
1. Run System File Checker
System File Checker is a built-in tool that can scan your OS to repair corrupted system files automatically. To access it, you will have to open Command Prompt with Administrative privileges:
- In Cortana's search box, type in cmd
- You should see Command Prompt in the search results – right-click and select Run as administrator
- As the new window opens, type in the following line and hit Enter
sfc /scannow
- Wait till Windows completes the scan
- If any type of system corruption will be found, the damaged files will be repaired automatically
- Reboot your machine and see if the 0xc0000005 error persist when trying to open the problematic application
2. Scan your computer for malware to fix Exception Processing Message 0xc0000005
Malware is a type of malicious software that can perform many tasks and is categorized into Trojans, worms, viruses, ransomware, rootkits,[4] backdoors, and many others. Depending on malware's goal, it can be programmed to do various things on the host machine, including the prevention of certain apps to be started.
Therefore, there is a chance that 0xc0000005 error is caused by a computer parasite that is lurking in your system. To check if that is (not) the case, you should employ security software and perform a full system scan. You can use a built-in Windows defender or invest in a reputable third-party tool.
3. Temporarily disable your antivirus software
Security software can sometimes cause problems due to incompatibility and other issues. Therefore, when dealing with various Windows errors, it is advisable turning off the anti-malware program protection temporarily and check if the problem persists. Disabling AV can usually be done by clicking the icon at the bottom-right corner and selecting Disable or Exit.
4. Turn off Data Execution Prevention (DEP)
Data Execution Prevention (DEP) is a built-in feature that is used to protect Windows computers from viruses and malware. If the 0xc0000005 error occurs only when trying to use a particular (safe) application, you can disable the feature for it:
- Press Win + R
- Type in sysdm.cpl and hit Enter
- In System Properties window, select Advanced tab
- Pick Settings (under Performance)
- Select Data Execution Prevention tab and then click on Turn on DEP for all programs and services except those I select option
- Click Add
- Open the executable of the program you are having troubles with
- Try open the problematic application and see if 0xc0000005 pops up again. If it did not help, proceed with the next fix
5. Modify Windows Registry to solve Access violation and other 0xc0000005 errors
- Press Windows and R keys.
- Type regedit and click Enter.
- Navigate to HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Windows location within the registry.
- Double-click LoadAppInit_DLLs and modify the value from 1 to 0.
- Click OK.
- Restart the PC.
6. Update computer drivers
Drivers are a vital part of any Windows operating system, and, if anything goes wrong, they might be corrupted, outdated, or simply broken. Thus, you should make sure all your drivers are up to date:
- Right-click on the Start button and pick Device Manager
- Expand the category of drivers that are causing your problems (if you do not know, do it for every device)
- Right-click on the device and select Update Driver
- Pick Search automatically for updated driver software
- Wait till Windows downloads and updates the required drivers
- Reboot your machine
- If not results, repeat for the other devices (Network adapters, Display adapters, HID, etc.).
As evident, updating all drivers can be extremely time-consuming. Besides, the Device Manager is not an optimal tool to use for driver updates, as many of them are entirely missed. Therefore, you should either download the latest versions of the relevant drivers via the device manufacturer's website or use an automatic driver updater such as DriverFix.
7. Check your RAM functionality
There is a chance that 0xc0000005 error fix lies within a new RAM stick(s). Just as any other computer parts, RAM can break, consequently causing Access Violation errors. If you have two RAM sticks, you should take out one of them and see if the problem persists and then repeat it with the other one.
You can also check for memory issues with Windows Memory Diagnostic tool:
- In Windows search, type in Memory and hit Enter.
- A pop-up prompt window will show up.
- In here, select the Restart now and check for problems (recommended) option.
- At this time, your PC will automatically restart and perform a full check afterward.
8. Run DISM
- Press Start and type the CMD into search bar.
- Right-click on the Command Prompt and choose Run as administrator.
- Then enter commands me by one and hit Enter after each one:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup
9. Reset your PC
Resetting the PC is your last options, as it will delete all the installed applications and you will have to reinstall them all over again. Nevertheless, it will let you keep all your personal files:
- Right-click on the Start button and pick Settings > Update & Security
- Click on Recovery on the left side
- Under Reset this PC, click on Get started
- Select Keep my Files and proceed with the on-screen instructions.
10. Fix 0xc0000005 error when trying to download Windows update
If you are experiencing the error while trying to update Windows, you should run Windows update troubleshooter:
- Type in troubleshoot in Windows search and press Enter.
- If you can't see troubleshooters listed on the right, click Additional troubleshooters instead.
- There, scroll down and select Windows Update.
- Click Run troubleshooter and wait till the scan is finished.
You can also try resetting Windows update components as follows:
- Open Command Prompt as administrator as explained in previous steps above.
- Type in the following commands, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old
ren C:\\Windows\\System32\\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Reboot your computer and see if that helps.
Repair your Errors automatically
ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:
Prevent websites, ISP, and other parties from tracking you
To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.
Recover your lost files quickly
Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.
Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.
- ^ exception processing message 0xc0000005. Answers. Microsoft community.
- ^ Tim Fisher. What Is the Windows Registry?. Lifewire. Tech Untangled.
- ^ RAM - random access memory. Webopedia. Online Tech Dictionary for Students, Educators and IT Professionals.
- ^ Rootkit. Wikipedia. The free encyclopedia.
