ACTIVE MALWARE WINDOWS TESTED: WINDOWS 10

How to fix
“Can’t open this item. It might have been moved, renamed, or deleted” error
on Windows

Resolve the "Can't open this item" error on Windows 10 and 11 effortlessly. Get expert-tested solutions to fix it in minutes, with screenshots included.

How to fix “Can’t open this item. It might have been moved, renamed, or deleted” error on Windows?
Quick Summary
Error severity
Medium
Est. time
35 minutes
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What causes How to fix “Can’t open this item. It might have been moved, renamed, or deleted” error on Windows?

  • Registry files linking the icons and application are missing or damaged
  • Malware presence on the system
  • Corrupted files by experienced users
  • Inability to open files directly from desktop shortcuts
  • Specific programs pinned to the Taskbar causing issues
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I’ve been struggling with the issue. When I want to click on any files, the message pops up saying "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" and nothing happens. I suppose it is a Windows bug or system failure? Any advice would be appreciated.

"Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" error often signifies that the registry files linking the icons and application have gone missing or got damaged.

Users complained that "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" error is not consistent, meaning that files still can be opened, but not directly by clicking on desktop shortcuts,[ref en-2] for example. Nevertheless, many users claim that the problem usually arises when they try to open pictures, documents, or any type of programs pinned to the Taskbar.

Usually, users who are more experienced might have accidentally corrupted the mentioned files which would result in the failure to open programs. Here you will find a couple of suggestions to fix "Can't open this item. It might have been moved, renamed, or deleted" error. Note that the solution differs depending on the origin of the problem.

Fix cant open this item it might have been moved renamed or deleted error
Fix cant open this item it might have been moved renamed or deleted error

It is possible that such message might suggest malware[ref en-3] presence on the system. For instance, due to Malwarebytes Anti-malware effectiveness in eliminating computer threats, some malware disables the program. As a result, users cannot launch the software. A similar error message or no notification might appear. There is another article which is specifically dedicated to the program.

Finally, manual "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" error fix might be too complicated to less experienced PC users. For that reason, we suggest you try using [d1] - it can replace and fix many Windows system files automatically.

Option 1. Create an Alternative Windows User Account

In case you cannot open only one program, you will need to copy its .exe file from another user account and replace it with the one which is located in a problematic account. Here are the steps for how you can create a new user account:

Step 1. Create a regular account

  1. Right-click on the Start button and Select Settings.
    Fix cant open this item it might have been moved renamed or deleted error go to accounts via settings
    Fix cant open this item it might have been moved renamed or deleted error go to accounts via settings
  2. Enter Accounts and choose Family & other users on the left pane.
  3. Click on Add someone else to this PC.
    Fix cant open this item it might have been moved renamed or deleted error add new account
    Fix cant open this item it might have been moved renamed or deleted error add new account
  4. Add an email address or Phone, an proceed with on-screen instructions.

Step 2. If you want to create an administrator account

  1. Go to Family & other users section, as explained above.
  2. Select the newly created account and click on Change account type.
  3. Under Account type, select Administrator > OK.
    Fix cant open this item it might have been moved renamed or deleted error add new administrator account
    Fix cant open this item it might have been moved renamed or deleted error add new administrator account
  4. Reboot the device and sign in with the new administrator account.

Note. Users with older than Windows 10 versions will find the necessary instructions under Control Panel, user Account and Family Safety section.

Option 2. Delete the .lnk Folder via Registry Editor

To fix "Can't open this item. It might have been moved, renamed, or deleted. Do you want to remove this item?" error, you should delete the .lnk folder which relates the icons with the programs. After you will delete them, the operating system will recreate them. (WARNING: incorrectly tampering with Windows registry[ref en-1] might corrupt the operation of the operating system, which might result in a system failure. Thus, proceed with the following steps at your own risk):

  1. Press the Windows button + R on your keyboard and type regedit, press OK.
  2. Go to the following location: HKEY_CURRENT_USER\\Software\\Microsoft\\Windows\\CurrentVersion\\Explorer\\FileExts\\.lnk
    Fix cant open this item it might have been moved renamed or deleted error delete the file in registry editor
    Fix cant open this item it might have been moved renamed or deleted error delete the file in registry editor
  3. Locate the subfolder named UserChoice.
  4. Delete it and reboot the device.

Option 3. Scan for System Errors with System File Checker

System File Checker is a great built-in tool that can get rid of various Windows system problems. To use it, proceed with the following steps:

  1. Type in cmd or Command Prompt into Cortana's search box.
  2. Right click on the search results and select Run it as administrator.
  3. Type sfc /scannow and hit Enter.
    Fix cant open this item it might have been moved renamed or deleted error run system file checker
    Fix cant open this item it might have been moved renamed or deleted error run system file checker
  4. Wait for the process to finish. Follow the necessary instructions.

Option 4. Rename the .exe File of a Security App

In case you only a security application does not open, and you notice another unusual behavior on the system as well as the browser, scan the device with malware elimination tool. In case it does not launch either, change its .exe file into a .bat, .scr or.com. You might be able to do so, but the program will not launch, follow these steps:

  1. Right-click on the icon of the application and choose Properties.
  2. Enter Compatibility tab and check the option Run this program in compatibility mode and choose your Windows option. If that does not work, opt for older Windows versions.
    Fix cant open this item it might have been moved renamed or deleted error run the program in compatibility mode
    Fix cant open this item it might have been moved renamed or deleted error run the program in compatibility mode
  3. Launch the software and remove malware. It would be recommended to scan the system in Safe Mode. After the threats will be successfully removed, repeat the procedure to make sure.

Bottom line

To fix the error, you can create an alternative Windows user account or use a tool to replace and fix Windows system files automatically. If these solutions do not work, consider checking for malware or further troubleshooting the specific program causing the issue.

Frequently asked questions

First, check if the file or folder has been moved or deleted. If not, try rebuilding the index in Windows 11 to ensure your system can locate the item.

Ensure the external drive is properly connected and recognized by Windows 10. If the error persists, run the Check Disk utility to fix any potential file system issues.

Right-click the file, select 'Properties', go to the 'Security' tab, and check if your user account has the necessary permissions. If not, modify the permissions to allow access.

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Ugnius Kiguolis

Written & verified by

Co-founder & Windows Security Expert
Windows error analysis Malware removal Driver troubleshooting Registry repair Ransomware recovery

Ugnius Kiguolis is co-founder of uGetFix and a Windows security expert with over 10 years diagnosing system errors, malware infections, and ransomware attacks. He leads the editorial team and personally tests every fix before it goes to print.

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