How to fix
Xbox app error 0x80073cfb
on Windows

So yesterday I started receiving Xbox app issues out of nowhere. After I try opening it, it tries to update itself but then something goes wrong and error code 0x80073cfb shows up. I'd be grateful for any help.

Some people might encounter Xbox app error code 0x80073cfb when trying to install or update the app. Alternatively, the issue can also come up when downloading certain components, such as Xbox Identity Provider or even certain games.

Others might face the error when trying to download apps or games such as Minecraft on Microsoft Store, although the solution for this problem is rather different than the one for Xbox app error code 0x80073cfb0.

What does error 0x80073cfb mean?

Error code 0x80073cfb generally means that the package intended for installation is already installed, and the system is blocking any attempts to reinstall it. This situation often leads to frustration as it halts updates and new installations, preventing access to the latest features or games.

Common causes

As mentioned, 0x80073cfb error means that the package or a part of it is already installed in the system, hence the reason for it is likely to be either installation conflicts or corrupted cache files.

Sometimes, previous installations or updates may not have completed properly, leaving corrupt files that interfere with new updates. In addition, if there are some corrupted Microsoft store cache files leftover from previous installation, for example, it may prevent the app from being installed or updated correctly.

How to fix the 0x80073cfb error?

Below you will find detailed instructions on how to resolve the 0x80073cfb error - it involves performing several steps:

• Running the Windows Troubleshooter: This can help diagnose and resolve issues with the Microsoft Store or installed apps.
• Clearing installation records: Removing previous installations of the Xbox app may be necessary to clear the path for fresh updates.
• Resetting Microsoft Store cache: This step can resolve conflicts arising from outdated or corrupt cache data.
• Performing Disk Cleanup: This helps remove old temporary files that might be causing issues with app installations or updates.

These initial steps are typically effective in resolving the 0x80073cfb error and allowing for successful updates and installations. For those who find these steps daunting or if the problem persists, using a [d1] repair tool can offer a more comprehensive solution by automating many of the troubleshooting processes involved.

Step 1. Run Windows Store app and Windows update troubleshooters

This is just a stepping stone to check whether troubleshooters can bring any results before proceeding to more complex solutions. Follow these steps:

• Type troubleshoot in Windows search and hit Enter.
• Click Additional troubleshooters/Other troubleshooters.
• Scroll down to find Windows store apps and select it.
• Click Run the troubleshooter/Run.
• Wait till the process is finished and apply the fixes.
• Repeat this process for Windows update.

Step 2. Remove Xbox app

There is a "normal" way to remove the Xbox app in Windows or using elevated PowerShell. We will provide instructions for both, and regular removal might not be possible for some - the app might simply not show up in the installed application list. After this, make sure you perform the steps provided in the following sections before reinstalling the app.

Uninstall Xbox app using Settings:

• Right-click on Start and pick Apps & Features/Installed apps.
• Scroll down to the Xbox app, select it (or click three vertical dots), and click Uninstall.
• Confirm any prompts and follow on-screen instructions.
• Restart your PC.
• Reinstall the app from the Microsoft Store.

Uninstall Xbox app using PowerShell:

• Ensure the Microsoft Store and Xbox App are closed.
• Type PowerShell in Windows search.
• Right-click on the result and select Run as administrator.
• When User Account Control shows up, click Yes.
• Copy and paste the following command, pressing Enter after each:
  Get-AppxPackage *Xbox* | Remove-AppxPackage
  Get-AppxPackage *xboxapp* | Remove-AppxPackage
• Close down PowerShell and proceed with next steps.

Step 3. Perform Disk Cleanup

• Type Disk Cleanup in Windows search and hit Enter.
• If your Windows is installed on drive C, pick it from the list (should be by default) and press OK.
• Click Clean up system files.
• Select your main drive again and click OK.
• Here, select the largest portions of the data used - these typically include Temporary Internet Files, Windows Update, Temporary Files, Recycle Bin, Delivery Optimization Files, and others. Marking Windows Update is vital here.
• Click OK - the process should be finished shortly.

Step 4. Reset Microsoft Store cache

• Press the Win + R to open the Run dialog.
• Type wsreset.exe and press Enter.
• A command prompt window will open and reset the Windows Store cache without any further input needed. Wait for it to close automatically.
• Once the reset is complete, restart your computer and attempt to log in to the Xbox app again.

Step 5. Update Windows and Microsoft Store

• Type Updates in Windows search and press Enter.
• Here, click Check for updates.
• Wait till Windows downloads and installs all the files.
• If optional updates are available, install them as well.
• Reboot your device.

Update Microsoft Store as follows:

• Open Microsoft Store.
• Go to the Library.
• Click Get updates.
• Ensure all the updates are installed.

Step 6. Reinstall Xbox app

• Before proceeding, make sure you restart your computer.
• Open the Microsoft Store and type in Xbox in the search bar.
• Select Xbox and click Install.

Step 7. Check Xbox-related services

• Type Services in Windows search and hit Enter.
• Scroll down to find Gaming Services.
• Right-click on it and select Restart.
• If it is grayed out, double-click the service to open its Properties.
• Under Startup type, select Automatic from the drop-down menu.
• Click Start, Apply, and OK.
• Repeat this process with the following services:
  Windows Update
  Microsoft Store Install Service
  Xbox Live Auth Manager
  Xbox Live Game Save
  Xbox Live Networking Service
  Gaming Services.