How to fix KB5014699 fails to install on Windows?

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  • 6methods
  • 10 minutes
  • Advanced
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Applies to Windows 10

6 methods in this guide
  1. Run Windows Update Troubleshooter
  2. Fix Corrupted System Files
  3. Restart Windows Services
  4. Use Microsoft Update Catalog
  5. Reset Windows Update Components
  6. Use Windows Installation Media

Hello. I have tried to install the latest Windows update KB5014699 but the process fails every time. What should I do?

Windows is an operating system developed by Microsoft. It is used by many different people in corporate environments as well as homes. Mostly, people love it for its user-friendly interface, customization abilities, built-in troubleshooters, and more. Microsoft also regularly releases updates that contain security patches, bug fixes, and even new features.

However, sometimes people encounter issues when they try to install the latest Windows updates. Recently, some users report the KB5014699 update installation process failing. There are many different reasons why this could be happening. The problem could be caused by stopped Windows services, malfunctioning update components, or even corrupted system files.

In this guide, you will find 5 steps that could help you fix KB5014699 fails to install on Windows issue. You will learn how to use the built-in Windows troubleshooter, or even how to install the update manually. However, manual troubleshooting can be a lengthy process.

Besides, this powerful software can delete cookies and cache which are often the culprits of malfunctions.

Solution 1. Run Windows Update Troubleshooter

  • Press the Windows + X keys and go to Settings
  • Go to Update and Security
  • Click Troubleshooter
  • Select Additional troubleshooters
  • Run the Update troubleshooter

Run windows update troubleshooter
Run windows update troubleshooter

  • Restart

Solution 2. Fix Corrupted System Files

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix corrupted system files
Fix corrupted system files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Solution 3. Restart Windows Services

  • Press Windows + R to open the Run box
  • Type in services.msc and press OK
  • Double-click Background Intelligent Transfer Service
  • If the Startup status lists Stopped, click Start and then click OK
  • If the status is Running, right-click then select Restart

Restart windows services
Restart windows services

  • Locate Windows Update service and double-click it
  • If the Startup status lists Stopped, click Start and OK. If the status is Running, right-click, then select Restart

Solution 4. Use Microsoft Update Catalog

Whenever Windows updates fail to install automatically, you can always try doing it manually. First, you need to find out which KB number is relevant to you.

  • Right-click Start button and pick Settings
  • Go to Update & Security
  • On the right, locate and click View update history

Use microsoft update catalog
Use microsoft update catalog

  • From the list, note the KB number that fails to install with the error code
  • Go to Microsoft Update Catalog page, type in the KB number and press Search
  • Download the update and install it manually
Use microsoft update catalog2
Use microsoft update catalog2

Solution 4. Reset Windows Update Components

  • Open Command Prompt as administrator again
  • Copy and paste the following commands, pressing Enter after each:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

Reset windows update components
Reset windows update components

  • Restart your PC

Solution 5. Use Windows Installation Media

  • Download Windows 10 installation media from the official website
  • Open the tool once it installed
  • Agree to license terms
  • Choose Upgrade this PC now

Use windows installation media
Use windows installation media

  • Wait for the update to be installed

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