How to fix “Default gateway not available” error?

by Olivia Morelli - -


Issue: How to fix “Default gateway not available” error?

Hi. I usually use Ethernet for my internet connection, as it is more stable, and I never had problems with it. I have recently installed a new copy of Windows 10, however, and I now keep encountering the error stating that Default getaway not available, and my Ethernet connection does not work anymore. Thus, the only way I can connect to the internet is via the WiFi. What is the problem?

Solved Answer

The default gateway[1] is an access point which is used by a networked computer to send out the information to a device in another network. For example, if your PC is requesting a connection to a certain internet web page, it first runs through a default gateway and then retreats from the local network, and only then connects to the internet.

The word “default” defines that it is used by default unless the used program stipulates utilizing another gateway. Without this feature, users would not be able to access the internet, and the network would remain disconnected from other networks.

Countless users reported[2] “Default getaway not available” error when troubleshooting the internet connection problem. Windows Network Diagnostics usually comes up with the following:

Troubleshooting was unable to automatically fix all the issues found. You can find more details below.

Problems found
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.

Fix "Default getaway not available" error

There are several reasons why people might be getting the “Default getaway not available” error, including:

  • Corrupt or outdated drivers
  • Wrong Power Management settings
  • Wrong router frequency
  • Inadequate security software, etc.

Several methods can be used to fix “Default getaway not available” error. Our expert team prepared detailed instructions on how to achieve that. Please read below.
In this video you will find useful information:

Step 1. Update your Network Adapter drivers

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Drivers are links that connect a computer's hardware with software and make sure that these two can communicate properly. The issue with drivers is that they can stop working at any time, or get corrupt when a device manufacturer releases new drivers. Nevertheless, you should first try updating your network adapter drivers and see if it helps you fix “Default getaway not available” error:

  • Type in Device Manager into Cortana's search box (alternatively, right-click on the Start button and select Device Manager)
  • Find Network Adapters and expand the category
  • Right-click on the device that you are using, and pick Update Driver
  • Next, choose Search automatically for updated software and let Windows install the newest version
  • Restart your PC

Update Driver

The process of updating drivers manually can be a pain, especially when multiple ones need to be updated. Therefore, automatic solutions like Smart Driver Updater can be used to update your drivers automatically. You will be notified that the new driver is released and all you have to do is click Update without performing any further actions.

Step 2. Uninstall anti-virus software

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

While anti-virus solutions are essential for the complete protection of your PC from trojans, keyloggers,[3] spyware, ransomware and other types of malware, the third-party software might interfere with normal operation of Windows 10 and cause “Default getaway not available” error. Therefore, you should uninstall your current anti-virus software the following way:

  • Simultaneously press on Ctrl+ Shift + Esc
  • In the Task Manager, right-click on security software and pick End task
  • Type in Apps & Features into Cortana's search box
  • Locate the installed software and click Uninstall
  • Reboot your computer

You can also use a tool Perfect Uninstaller which make the removal process much easier. Additionally, you should turn on the default anti-virus program Windows Defender on, or use another third-party security tool like Reimage.

Step 3. Perform netshell reset command

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use netshell reset command

  • Type in cmd or Command Prompt in the search bar
  • From the search results, right-click on it and select Run as administrator
  • Enter the following into the Command Prompt window: netsh int ip reset
  • Hit Enter and reboot your PC after the command is executed

Step 4. Change Power settings

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Many users reported that changing Power Management settings helped them fix “Default getaway not available” error. To do that, follow these instructions:

  • Right-click on the Start button and select Device manager
  • Expand Network Adapters section
  • Locate your network adapter and double-click on it
  • Go to Power Management tab and uncheck the Allow the computer to turn off this device to save power

Adjust power settings

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author

Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue...

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