Question
Issue: How to fix Windows update error 0x800711c7?
Hello. I cannot seem to succeed in installing the latest update for the Windows Security platform – KB5007651. Every time I try I receive the 0x800711c7 error code. What should I do?
Solved Answer
Windows 11 is the newest operating system version from Microsoft. It came out at the end of 2021 and many people rushed to try it out. However, some people discovered that there are quite a lot of issues. We previously wrote about Windows 11 problems such as Windows Defender won't open, long audio delay before starting, taskbar icons not working, etc.
Recently, users encountered issues when trying to install the update for the Windows Security platform – KB5007651. Users report receiving an install error 0x800711c7. The error was reported to occur specifically for people who run Windows 11 in S mode.
Windows 11 in S mode is a version of Windows 11 that is used for security and performance. To increase security, it allows application installations only from Microsoft Store, and requires Microsoft Edge for safe browsing. This version of Windows 11 is usually seen in corporate or school PCs.
In this guide, you will find 4 steps that could help you fix Windows update error 0x800711c7. You will learn how to use the built-in troubleshooters, restart Windows services, and switch out of S mode if you do not want it anymore. If you switch to a regular version of Windows 11 but the issue still persists, you should try running a maintenance tool like FortectMac Washing Machine X9.
It can fix various system errors, BSODs,[1] corrupted files, and registry[2] issues. Otherwise, follow the step-by-step instructions below carefully.
Method 1. Run Windows Update Troubleshooter
- Click the Windows button and select Settings
- Select System from the left pane, then scroll down on the right pane, and click on Troubleshoot
- Click on Other troubleshooters
- Locate the Windows Update troubleshooter and hit the Run button
Method 2. Restart Windows Services
- Type services in the search bar and launch the Services utility
- Find Windows Update in the list
- Double-click on it, set the Startup type to Automatic, and click Apply
- Now click on Restart the Service
- Do the same with Background Intelligent Transfer Service
Method 3. Switch out of S Mode
S mode in Windows is used to increase security. It allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing. The update error 0x800711c7 seems to be affecting users using S mode so you can remove it. Keep in mind that this action will be permanent.
- Open Settings, go to System and choose Activation
- Find the Switch to Windows 11 Pro section, then select the Open Store button
- On the page that appears in Microsoft Store, select the Get button
- After you confirm this action, you should be able to install the KB5007651 update
Method 4. Wait for a fix from Microsoft
If none of the above solutions help you fix the update error 0x800711c7, you can just wait until Microsoft will catch up with this issue and fix it.
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Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.
- ^ Chris Hoffman. Everything You Need To Know About the Blue Screen of Death. Howtogeek. Tech Insight Magazine.
- ^ Tim Fisher. What Is the Windows Registry?. Lifewire. Software and Apps.
