How to fix
Internal Server Error 500 on Twitch
on Windows

Hi, I have a problem with Internal Server Error 500 on Twitch. While it does not happen all the time, it happens often enough to be really annoying. I am using Windows 10 and Google Chrome browser when watching Twitch.

Twitch is a popular online platform that allows users to stream and watch videos, mainly focused on video game streaming. However, some users may encounter problems while using Twitch, and one of the most frustrating issues is the Twitch 500 internal server error.

The Twitch 500 internal server error is caused by various factors, including server issues, network connection problems, old or corrupt cookies and caches, and more. This error message indicates that there is temporarily an issue with the Twitch server, preventing it from fulfilling the user's request.

If you encounter this error, you should first check your internet connection to ensure it is stable and fast enough to connect to the Twitch server. If your network connection is poor or unstable, it can prompt errors like the failed to fetch settings from Twitch.

Another possible cause of the internal server error on Twitch is an issue with the client's server. Sometimes, users do not consider server issues as the probable cause of internal server errors, so it is important to keep this in mind.

Old or corrupt caches and cookies can also cause internal server errors on Twitch. Browsers collect browsing data and store them in caches and cookies to help you load websites faster and more smoothly. However, these can become old or corrupt and affect your browsing activities, including accessing Twitch.

Fortunately, fixing the Twitch 500 internal server error can be fixed, and we provide a detailed guide on how to do just that below. To ensure your Windows system is not malfunctioning and causing this error, you should run a scan with an automatic PC repair tool [d1].

Fix 1. Check your internet with a Network troubleshooter

Internal Server Error 500 on Twitch can occur due to an unstable internet connection. To diagnose issues, run the built-in troubleshooter:

• Right-click on Start and pick Settings.
• Go to Network & Internet section.
• On the right side, find the Advanced network settings section.
• Click Network troubleshooter and wait.
• The fixes should be automatically applied.

Fix 2. Clear browser caches

Cached browser data might be the reason for ongoing Twitch errors. To clear it, follow these steps:

Google Chrome:

• Click on Menu (⋮) and pick Settings.
• Under Privacy and security, select Clear browsing data.
• Under time range, pick All time.
• Select Browsing history, Cookies and other site data, as well as Cached images and files.
• Click Clear data.

Mozilla Firefox:

• Open Mozilla Firefox.
• Click the three lines icon (≡) located at the top-right corner of the window.
• Click on Settings from the dropdown menu.
• In the left-hand menu, click on Privacy & Security.
• Scroll down to locate the Cookies and Site Data section.
• Click Clear data...
• Mark the Cookies and Site Data, as well as Cached Web Content checkmarks, and click Clear.

MS Edge:

• Open Edge and click on three horizontal dots (…) (Settings and more).
• Pick Settings.
• Click Privacy, search, and services on the left.
• On the right side of the window, scroll down to find the Clear browsing data section.
• Click Choose what to clear.
• Select All time.
• Pick all the sections and click Clear now.

Fix 3. Uninstall browser extensions

Some browser extensions might interfere with Twitch servers.

Google Chrome:

• Open Settings and go to More tools.
• Select Extensions.
• Here, you will find the list of the installed extensions.
• You can delete them by pressing Remove or toggling the switch to disable them.

Mozilla Firefox:

• Click the Extensions button next to the menu.
• Click Extensions on the left.
• Here, you will see the listed extensions.
• You can disable them by toggling the switch or uninstall them by clicking 3 dots and selecting Remove.

Microsoft Edge:

• Click the Extensions button next to the address bar.
• Select Manage extensions.
• Here, you can either Remove the extension or disable it by toggling the switch.

Fix 4. Check server status

If you keep trying to connect to a stream and you keep getting server error 500, it is likely that Twitch servers are down. To check it, you can visit the official Twitch account on Twitter or check an official dedicated website tracking various services live.

Other articles you may find useful:

• How to fix "Failed to load module" error on Twitch?
• How to fix Twitch Studio not detecting webcam?
• How to fix Twitch Error 4000?