ACTIVE MALWARE WINDOWS

How to fix
ERR_PROXY_CONNECTION_FAILED Error
on Windows

Resolve the ERR_PROXY_CONNECTION_FAILED error on Windows 10 or 11 quickly with our expert tips. Get your connection back on track, fixed in minutes!

How to Fix ERR_PROXY_CONNECTION_FAILED Error?
Quick Summary
Error severity
Medium
Est. time
10 minutes
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What causes How to Fix ERR_PROXY_CONNECTION_FAILED Error?

  • Incorrect proxy configuration
  • Damaged proxy settings
  • Issues with the proxy server
  • No internet connection
  • Incorrect proxy address
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I can’t use Chrome as it continuously gives me the ERR_PROXY_CONNECTION_FAILED error, which says “There is no Internet connection. There is something wrong with the proxy server, or the address is incorrect, etc.” Please help me resolve the issue.

ERR_PROXY_CONNECTION_FAILED is a browser-based error, which can occur on any Windows OS version when there are some problems with proxy settings. Proxy[ref en-1] or proxy server is a medium that connects the home network or IP with the online service / external sites. It is useful in terms of privacy protection, filtering web content or unblocking web specific web content.

Proxy does not create a direct connection to the Internet but rather establishes a connection through several servers and, therefore, disguise people’s IP addresses and other browsing-related information. Therefore, if the IP / Proxy is configured incorrectly or gets damaged during some system's configuration procedures, the ERR_PROXY_CONNECTION_FAILED error occurs. The full message says: 

There is no Internet Connection
There is something wrong with the proxy server, or the address is incorrect.
Try:
Contacting the system admin
Checking the proxy address
Running connectivity diagnostics
ERR_PROXY_CONNECTION_FAILED

Err proxy connection failed error
Err proxy connection failed error

This alert shows up unexpectedly when browsing the Internet with Google Chrome, Mozilla Firefox, Internet Explorer, MS Edge, or another web browser. According to statistics conducted by Windows experts, Google Chrome users encounter ERR_PROXY_CONNECTION_FAILED error most frequently.

Additionally, there have also been some reports that users on Android mobile devices also experience a similar error when using a local WiFi connection. According to them, they are not employing any proxy to use the internet in the first place, although this error completely breaks the internet on their phones. The solution for this issue would be to modify Wireless and Network settings - we explain how below.

The “There is no Internet Connection. There is something wrong with the proxy server, or the address is incorrect” pop-up blocks the viewed page and prevents from further Internet usage. That's a rather irritating bug, which can lead to data loss.[ref en-2] The problem is solvable. Our research team has submitted comprehensive instructions that will help you to fix ERR_PROXY_CONNECTION_FAILED error in an easy way. 

Fixing the ERR_PROXY_CONNECTION_FAILED Error

If Google Chrome started returning the ERR_PROXY_CONNECTION_FAILED window, first of all try using an alternative web browser. If this simple step answered the purpose, then we would strongly recommend you to update Google Chrome or reinstall it. 

In case switching from Chrome to another browser didn't help, restart your Wi-Fi router or try the LAN connection.[ref en-3] If that did not help, follow these instructions:

This video will help you with this issue:
[youtube QscsqcRhInw]

Check Proxy Settings

  • Click Windows key, type Control Panel and click on the search results.
  • Select Network and Internet and go to Internet Options.
  • At the top of the window, select Connections tab.
  • Click LAN settings at the bottom of the window and check if the Proxy Server is unchecked (the third checkbox). If it is checked with a tick, remove it.

Check proxy settings
Check proxy settings

Disable Proxy temporarily

  • Press Windows key + R, type regedit, and press Enter.
  • Before initiating changes on the Registry, we would recommend creating its backup. For that, expand the File tab and select Export.

Export registries
Export registries

  • Now navigate to the HKEY_CURRENT_USER -> Software -> Microsoft -> Windows -> Current Version -> Internet settings path.
  • Delete the following values:
    Proxy Override
    Migrate Proxy
    Proxy Enable
    Proxy Server
  • Reboot the system.

Remove registry entries
Remove registry entries

Reset TCP/IP

  • Right-click on Windows key and select Command Prompt (Admin).
  • Copy and paste the following commands and hit Enter after each of them:
    netsh winsock reset
    netsh int ip reset
  • Type Exit and press Enter to close Command Prompt.
  • To execute the changes, reboot Windows.

Reset tcp ip
Reset tcp ip

Reset Internet Settings

  • Press Windows key + R, enter inetcpl.cpl and Press Enter.
  • When Internet Options window opens, go to Advanced tab at the top of it. 
  • Now click Reset button and wait while the process is being executed. 

Renew IP address 

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands to the Command Prompt window and press Enter after each of them: 
    ipconfig /release
    ipconfig /flushdns
    ipconfig /renew
  • Type Exit and press Enter to close Command Prompt.

Renew ip
Renew ip

Bonus: fix ERR_PROXY_CONNECTION_FAILED on Android

Proxies are usually set up by users themselves, and mobile phones are rarely used for that. If anything, web browsers on desktop computers are likely to be suffering from the error relating to proxy configuration errors. If you have spotted that ERR_PROXY_CONNECTION_FAILED error shows up on your phone even if you did not apply any proxy settings, here's what you should do (keep in mind that these steps differ depending on your device model):

  • Go to Settings and pick Network & Internet.
  • Select Mobile network.
  • Select the SIM card you are using your internet through.
  • Go to Advanced section and pick Access Point Names.
  • In here, check the Proxy field - it should be empty. If not, delete everything you find in the field and save the settings.

Fix err proxy connection failed on android
Fix err proxy connection failed on android

Bottom line

To fix the ERR_PROXY_CONNECTION_FAILED error, you can modify your wireless and network settings, check the proxy address, and run connectivity diagnostics. If these solutions do not resolve the issue, consider contacting your system administrator for further assistance.

Frequently asked questions

This error typically occurs when the proxy settings in your Windows 10 are incorrectly configured or when the proxy server is down or unreachable.

You can disable proxy settings by going to Settings > Network & Internet > Proxy, and then toggling off 'Use a proxy server' option.

Yes, ensure that your network adapter settings are set to automatically detect settings and that you have a stable internet connection.

Did this fix work for you?
Gabriel E. Hall

Written & verified by

Malware Removal Expert
Malware removal Ransomware recovery Browser hijackers Spyware analysis Security tools testing

Gabriel E. Hall is a malware removal expert and cybersecurity researcher with over ten years of hands-on experience analysing threats and writing removal guides. She has documented hundreds of malware families — from browser hijackers and adware to ransomware and rootkits — providing step-by-step cleanup instructions tested against real infections. Gabriel's work combines deep technical analysis with clear, actionable language that readers without a security background can follow. Her guides consistently appear among the most-referenced resources for malware removal on Windows systems.

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