How to fix
OneDrive error 0x8007017C
on Windows

I can't copy many of my files like JPG or PDF that I keep on OneDrive. The error code is 0x8007017C and the message says "An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem." Please help.

OneDrive is a widely used cloud storage service that allows you to access and share your files from anywhere. However, you might sometimes encounter error 0x8007017C when trying to access or copy files from OneDrive on Windows. Since many people store important documents on cloud storage such as OneDrive, not being able to access them can be quite frustrating.

The error 0x8007017C usually happens because of problems with the OneDrive sync process; that's when the sync gets interrupted or corrupted. Another common cause is an unstable or slow internet connection, which is crucial for accessing files stored on OneDrive. In other cases, you might face this issue of your OneDrive app is outdated or you have conflicting software installed on your device.

To fix the 0x8007017C error, you need to figure out what's causing it. First, ensure that your OneDrive application is up-to-date, as updates can fix many problems. You should also install all the necessary Windows updates, as these contain important bug fixes that might be related to OneDrive.

You can also try restarting the OneDrive app on your computer - it can reset the sync process and resolve temporary glitches. Moreover, reviewing and adjusting any conflicting software or system settings might help to resolve the 0x8007017C error.

If you need help with any of these steps, please follow the detailed instructions we provide below. Beware that you might try several methods before one works for you, as the resolution can never be the same for everyone, as it depends on the root cause and multiple other factors.

Before proceeding, we recommend trying a [d1] repair tool - it can automatically fix underlying Windows issues, such as bugged cache files, corrupted system files, DLL or registry issues, and much more.

Fix 1. Install all available Windows updates

Ensuring that your Windows operating system is fully updated can resolve many issues, including those affecting OneDrive, by installing the latest fixes and improvements.

• Type Updates in Windows search and press Enter.
• Here, click Check for updates.
• Wait till Windows downloads and installs all the files.
• If optional updates are available, install them as well.
• Reboot your device.

Fix 2. Update OneDrive manually

Updating OneDrive manually can fix bugs and compatibility issues that might be causing error 0x8007017C.

• Open the OneDrive app on your PC.
• Click on the Help & Settings icon in the notification area.
• Select Settings.
• In the settings menu, go to the About tab.
• Click on the OneDrive version - this should open the browser and the release notes from Microsoft.
• If the latest version listed there matches with the one on your app, you are up to date.
• If the version does not match, simply click on Download OneDrive for Windows, follow the installation instructions and it will install the latest version on your device.

Fix 3. Run network troubleshooter

Running the network troubleshooter can help identify and fix issues with your internet connection, which is essential for accessing OneDrive files.

Windows 11

• Type Troubleshoot in Windows search and hit Enter.
• Select Other troubleshooters.
• Locate Network & Internet troubleshooter from the list and click Run.
• Wait till the process is finished and apply the recommended fixes.
• Restart your computer.

Windows 10

• Right-click on Start and pick Settings.
• Go to the Network & Internet section.
• On the right side, find the Advanced network settings section.
• Click Network troubleshooter and wait.
• The fixes will be automatically applied.

Fix 4. Re-link your account via OneDrive app

Re-linking your account can refresh the connection between your computer and OneDrive, resolving sync issues that cause error 0x8007017C.

• Right-click the OneDrive icon in the taskbar.
• Select Settings.
• Go to the Account tab.
• Click Unlink this PC.
• Sign in again with your Microsoft account.

Fix 5. Reset OneDrive

Resetting OneDrive can clear any corrupted settings or cache that might be causing issues with accessing files.

• Press Win + R on your keyboard.
• When the Run window opens, copy and paste the following text into it:
  %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
  (use %programfiles(x86)%\Microsoft OneDrive\onedrive.exe /reset instead if you get an error here)
• Press Enter or click OK.
• After this command is executed, the app should be reset, and OneDrive should open.
• If it doesn't, wait a few minutes, then open the Run window again and use the following command:
  %localappdata%\Microsoft\OneDrive\onedrive.exe
• Press Enter.

Fix 6. Reinstall OneDrive via Command Prompt

Reinstalling OneDrive using Command Prompt can ensure a clean installation, fixing any corrupted files that might be causing the error.

• Type cmd in Windows search.
• Right-click on Command Prompt and pick Run as administrator.
• User Account Control will ask whether you want to accept changes - click Yes.
• Type in the following and press Enter to terminate any leftover OneDrive processes:
  taskkill /f /im OneDrive.exe
• If you are using 64-bit Windows, use the following command and hit Enter:
  %SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall
• If you are using 32-bit Windows, use the following command and hit Enter:
  %SystemRoot%\System32\OneDriveSetup.exe /uninstall
• After that, restart your PC.
• Reinstall OneDrive from the official Microsoft website.