How to fix PhoneExperienceHost.exe error in Windows?

Issue: Hello, I have been getting a strange error that references the PhoneExperienceHost.exe file and says, “The system attempted to load or restore a file into the registry, but the specified file is not in a registry file format.” I don't have my phone connected to my PC (nor do I plan to), so I am unsure what this is about. Please elaborate and help with the fix. Thanks.

Solved Answer

While Apple devices work very well together when it comes to all-things-sync, it is not the case for Windows machines. Comparatively, only recently, Microsoft has begun integrating features that would allow users to access their devices of functions faster, e.g., Microsoft Account only came around in Windows 8.

When it came to connecting your phone to the PC, it was not an easy task. Users had to find special port cables, which might create syncing issues. To address this, Microsoft introduced Phone Link, previously known as the Your Phone app, which allowed users quickly and easily sync their devices together in an instant.

Not all users need or want this functionality, however, so the Phone Link app remains largely ignored. While it is everyone's choice whether to use it or not, some people noticed that they started experiencing errors that reference the PhoneExperienceHost.exe file, which is, naturally, related to the Phone Link app.

PhoneExperienceHost.exe is a process in Windows that manages the phone-related features of the operating system. It is responsible for tasks such as phone call notifications, messaging, and other related functions.

Some users may experience PhoneExperienceHost.exe errors, which can manifest as various issues such as crashes or unresponsiveness. The causes of these errors can vary, but some common reasons include corrupted system files, outdated device drivers, conflicting software, or even corrupted app.

If you are suffering from a PhoneExperienceHost.exe error, you came to the right place – we will explain how to fix it in a step-by-step guide below. To address several of the causes mentioned above automatically, you can employ FortectMac Washing Machine X9 instead.

How to fix PhoneExperienceHost.exe error in Windows?

Fix 1. Run Windows Store Apps troubleshooter

If there is something wrong with the Phone Link app, you could address it by running the troubleshooter.

  • Type Troubleshoot in Windows search and press Enter.
  • Select Additional troubleshooters/Other troubleshooters.
  • Find Windows Store Apps from the list and select Run the troubleshooter/Run.
  • Wait till the process is finished and apply the offered fixes.

Run troubleshooter

Fix 2. Stop Phone Link from launching at startup and running in the background

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Another way to fix the PhoneExperienceHost.exe error is by disabling it from running at startup and in the background. This is particularly useful if you aren't using and aren't planning to use the app. Here's how:

  • Right-click on Start and pick Apps and Features.
  • Scroll down to Phone Link and select Advanced options.
  • Under the App permissions section, disable the Background app and Runs at log-in options.

Reset Phone Link

Fix 3. Repair or reset the app

You can try resetting the Phone Link app as follows:

  • Right-click on Start and pick Apps and Features.
  • Find the Phone Link app from the list and select Advanced options.
  • Scroll down and click Terminate.
  • Then, try using the Repair option.
  • If that doesn't help, try using Reset as well.

How to fix PhoneExperienceHost.exe error in Windows?

Fix 4. Run SFC and DISM

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Corrupted system files could cause the PhoneExperienceHost.exe error. To address this, you can run several commands via an elevated Command Prompt:

  • Type in cmd in Windows search.
  • Right-click on Command Prompt and select Run as administrator.
  • User Account Control will ask you whether you want to allow to make changes to the system – click Yes.
  • In the Command Prompt window, paste the following command and hit Enter:
    sfc /scannow
  • Next, use these commands (don't forget to press Enter every time):
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
  • Restart your PC.

Run SFC and DISM

Fix 5. Uninstall Phone Link

If you are not using the app, and it causes the annoying error, you can simply get rid of it as follows:

  • Right-click on Start and select PowerShell (Admin).
  • When UAC shows up, click Yes.
  • In the new window, copy and paste the following command and press Enter:
    get-appxpackage *Microsoft.YourPhone* | remove-appxpackage
  • Close down PowerShell and restart your PC.

Remove Phone Link

If you change your mind and would like to reinstate the app, you can always download and install it from Microsoft Store.

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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