How to fix
Xbox app error 0x80131522
on Windows

I am trying to install Xbox app on Windows but every time I get 0x80131522 error. Can you help me?

 Microsoft introduced the Xbox app in 2019 to provide gamers with a specialized platform for gaming, succeeding the Xbox Companion. This application enables users to effectively manage, download, install, and uninstall a wide range of PC games. Despite its functionality, users have faced challenges similar to those encountered with other software programs, including issues with installing specific Game Pass games and encountering login problems.

Many users have reported being unable to install the Xbox app due to the 0x80131522 error, which can also appear when trying to install apps through the Microsoft Store, resulting in the following message:

Looks like something went wrong. We weren't able to install the app (0x80131522)

This, unfortunately, leads to users not being able to install the Xbox app, resulting in them not being able to play any games on the platform. As such, it is vital to fix the 0x80131522 error as soon as possible.

However, many people are not sure where to even start, as the message delivered is quite generic - it does not specify why the error occurred or how to resolve it. This is why we created detailed instructions on how to deal with this situation.

Since Xbox installation error 0x80131522 can have numerous causes (such as software conflicts, issues with related services, outdated operating systems, and more), reaching the resolution might take several tries. However, if you follow the guide below, you should be able to fix it.

Before proceeding, we recommend checking the automatic method with [d1] PC repair application, as it can save you a lot of time while troubleshooting manually.

Fix 1. Update Windows

• Type Updates in Windows search and press Enter.
• When the new window opens, click Check for updates (or Install all if pending) and wait.
• If there are optional updates available, install them as well.
• After updating, restart your computer.

Fix 2. Run Windows Store apps troubleshooter

• Type Troubleshoot in Windows search and hit Enter.
• Click Additional troubleshooters/Other troubleshooters.
• Scroll down to find Windows store apps and select it.
• Click Run the troubleshooter/Run.
• Wait till the process is finished and apply the fixes.
• You can also try running the Windows update troubleshooter.

Fix 3. Repair or reset Microsoft Store and Gaming Services

• Right-click on Start and select Apps & Features/Installed apps.
• Scroll down to find Microsoft Store and click Advanced options.
• Scroll down again and click Terminate and Repair.
• If that does not work, try using Reset.
• Repeat this process with Gaming Services if necessary.

Fix 4. Ensure relevant services are running/set to automatic startup

• Type Services in Windows search and hit Enter.
• Scroll down to find Gaming Services.
• Right-click on it and select Restart.
• If it is grayed out, double-click the service to open its Properties.
• Under Startup type, select Automatic from the drop-down menu.
• Click Start, Apply, and OK.
• Repeat this process with the following services:
  Windows Update
  Microsoft Store Install Service
  Xbox Live Auth Manager
  Xbox Live Game Save
  Xbox Live Networking Service
  Gaming Services.

Fix 5. Reset Microsoft Store cache

• In Windows search, type wsreset.exe and press Enter.
• Wait till a black window shows up – do not interact with it or close it.
• Once it's gone, the Microsoft Store should restart.
• Try downloading apps once again.

Fix 6. Reinstall Gaming Services

• Ensure the Microsoft Store and Xbox App are closed.
• Type PowerShell in Windows search.
• Right-click on the result and select Run as administrator.
• When User Account Control shows up, click Yes.
• In the new window, copy and paste the following commands and hit Enter:
  get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers
  Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse
  Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse
• Close down PowerShell and restart your system.
• Next, install Gaming Services from the Microsoft Store.

Fix 7. Reregister Store apps

• Open PowerShell as administrator.
• When User Account Control shows up, click Yes.
• Copy and paste the following command, pressing Enter after each:
  Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
• Close down PowerShell and restart your computer.

Fix 8. Repair corrupted files

• Type cmd in Windows search.
• Right-click on Command Prompt and select Run as administrator.
• When User Account Control window shows up, click Yes.
• Paste the following command into the new window:
  sfc /scannow
• Press Enter and wait till the scan is executed.
• As soon as the scan finishes, Windows will report whether integrity violations were found and if they could be fixed. Regardless of the outcome, use these commands next, pressing Enter after each:
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM /Online /Cleanup-Image /RestoreHealth
• Restart your computer.

Fix 9. Uninstall a previous version of Xbox app via Command Prompt

• OpenPowerShell as administrator.
• Copy and paste the following command, pressing Enter after each:
  Get-AppxPackage *Xbox* | Remove-AppxPackage
  Get-AppxPackage *xboxapp* | Remove-AppxPackage
• Close down PowerShell and restart your PC.
• Try installing the Xbox app again.