How to fix
KB5060842 fails to install
on Windows

I’m trying to install KB5060842 on my Windows 11 PC, but the update keeps failing no matter what I do. What is this update for, and how can I fix the installation issue?

KB5060842 is a Windows 11 cumulative update published under Microsoft's regular maintenance schedule known as Patch Tuesday. Cumulative updates are meant to improve system performance, patch known problems, and sometimes include security or compatibility updates.

The Windows 11 update KB5060842, released on June 10, 2025, for Build 26100.4349, has caused significant issues, including installation failures with error code 0x80073712 due to missing or corrupted files, unexpected reboots, and BSODs (IRQL_NOT_LESS_OR_EQUAL) linked to Easy Anti-Cheat compatibility, impacting games like Fortnite.

It affects various devices, and user complaints online continue to come in. Microsoft pulled KB5060842 and released KB5063060 as a replacement, but users reported new issues, such as installation stalls at 0% or 38% with errors like 0x800f0922 and 0x800705b9, as well as boot loops.

KB5060842 focuses on stability enhancements and might include updates to system files, drivers, and services. It is intended to polish the operating system without providing much in the way of visual or feature enhancements.

This patch was released in June of 2025 and can be accessed through Windows Update, Windows Server Update Services (WSUS), and Microsoft Update Catalog. While designed to automatically install on most systems, many users have complained of problems where KB5060842 fails to install completely, either hanging in process or showing obscure error codes.

If KB5060842 will not install, there are a variety of possible reasons. Sometimes, broken update files or missing system files can keep an update from occurring. In other cases, third-party antivirus or system settings can interfere. Insufficient disk space, outdated drivers, or services like Windows Update itself interfering can be the cause.

If you're struggling with KB5060842 failing to install, there are a few fixes available. You may be able to get it installed by restarting Windows services, removing the contents of the SoftwareDistribution folder, running a SFC/DISM scan, or downloading and installing it manually. All of these solutions are explained in more detail below.

If these efforts fail or the cause is not apparent, [d1] is also capable of automating the troubleshooting and correcting underlying system flaws that may be causing update failure.

Fix 1. Check services

• Type in Services in Windows search and hit Enter.
• Scroll down a bit to find Windows Update.
• If it is already running, right-click and select Restart.
• If the service is not running, double-click it, pick Automatic under the Startup type drop-down menu.
• Click Start, Apply, and OK.
• Repeat this process for Background Intelligent Transfer Service (BITS) and Cryptographic services.

Fix 2. Run update troubleshooter

• Type Troubleshoot in Windows search and hit Enter.
• Select Other troubleshooters.
• Find Windows Update from the list and click Run.
• The troubleshooter will automatically scan your system for potential problems and display any issues it finds.
• If the troubleshooter finds any issues, it will provide recommended solutions - follow the instructions.

Fix 3. Repair corrupted system files

• Type cmd in Windows search.
• Right-click on the Command Prompt result and select Run as administrator.
• User Account Control will ask whether you want to allow changes - click Yes.
• Copy and paste the following commands, pressing Enter after each:
• sfc /scannow
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM /Online /Cleanup-Image /RestoreHealth
  (Note: if you get an error executing the last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again.)
  
• Restart your computer.

Fix 4. Perform Disk Cleanup

• Initiate the Windows search bar and enter Disk Cleanup, then press Enter to launch the utility.
• Pick the main drive (C: by default) and select the option for Clean up system files.
• Choose the drive once more and press OK.
• From the array of file batches that can be cleaned, make sure you select Windows Update, as well as other large portions of data, such as Temporary Internet Files and Temporary Files, among others.
• Hit OK to begin the cleanup process.

Fix 5. Reset Windows update components

• Open Command Prompt as administrator.
• Stop the Windows Update-related services by running the following commands one at a time, pressing Enter after each one:
  net stop wuauserv
  net stop cryptSvc
  net stop bits
  net stop msiserver
• Rename the SoftwareDistribution and Catroot2 folders by running the following commands:
  ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  ren C:\Windows\System32\catroot2 Catroot2.old
  Note: If your Windows installation is not on the C drive, replace "C" with the appropriate drive letter.
• Restart the Windows Update-related services by running the following commands:
  net start wuauserv
  net start cryptSvc
  net start bits
  net start msiserver
• Reboot your device.

Fix 6. Install the update manually

If automatic updates keep failing, you could try installing them manually instead.

• Open your browser and navigate to Microsoft Update Catalog
• In the search box, type in KB5060842 and press Search.
• Find the correct version of the update for your operating system (to check this, right-click on Start and pick System. Under Windows specifications, check the Version) and click Download.
• Follow the on-screen guidelines to finish the installation process and restart your computer.

Fix 7. Use Media Creation Tool

• Visit the official Microsoft website and download Windows 10 installation media (Windows 11 version).
• Double-click the installer, select Yes when UAC shows up, and agree to the terms.
• Select Upgrade this PC now and click Next.
• Windows will start downloading the needed files.
• Agree to the terms once again and click Next.
• Before installing, make sure that you are happy with your choices (otherwise, you can click Change what to keep option).
• Finally, click Install to begin the upgrade process.