How to fix
Microsoft Store error 0x80240037
on Windows

Hey, could you help me fix the 0x80240037 error in the Microsoft Store? I can't download any apps - I wanted to install Prime Video since I got a subscription but I can't do that due to this.

The Microsoft Store is a crucial component of the Windows operating system, acting as a single location to download a variety of programs, games, and services. At times, users could run into error codes, though, which prevent them from downloading or updating software. The Microsoft Store error 0x80240037 is one such problem. This issue usually occurs when attempting to update or download applications which is very inconvenient for users who want to use the Store's services.

Error 0x80240037 is generally caused by system-level anomalies, such as compatibility problems, service interruptions, or incorrect Windows operating system configurations, that impair the functionality of the Microsoft Store. This error can seriously hinder users' access to the newest software and updates by preventing them from updating or downloading apps.

Possible fixes include ensuring the Microsoft Store is operating correctly, the Windows operating system is up to date, and confirming the integrity of system data. By addressing the underlying reasons for error 0x80240037, these steps aim to return the Microsoft Store to regular operation.

Before proceeding with manual resolutions, we highly advise you to try using a powerful PC repair application [d1] - it can perform many of the manual steps automatically for you, potentially providing a quick solution for the 0x80240037 error.

Fix 1. Reset Windows Store cache

The Windows Store cache can sometimes become corrupted, leading to errors like 0x80240037. Resetting the cache clears out the stored data and can resolve these issues, allowing the Store to refresh and operate smoothly.

• Press Win+R to open the Run dialog box.
• Type wsreset.exe and hit Enter.
• A blank Command Prompt window will appear. Wait for it to close.
• After this, the Store should open automatically. If the error persists, restart your PC.

Fix 2. Run Windows Store Apps and Windows Update troubleshooter

Windows includes built-in troubleshooters that can automatically find and fix issues with the Store and Windows Update, which might be causing error 0x80240037.

• Type Troubleshoot in Windows search and hit Enter.
• Click Additional troubleshooters/Other troubleshooters.
• Scroll down to find Windows store apps and select it.
• Click Run the troubleshooter/Run.
• Wait till the process is finished and apply the fixes, then try updating again.

Fix 3. Temporarily disable third-party antimalware software

Sometimes, third-party antimalware software can interfere with Windows Store operations. Temporarily disabling these can help determine if they are causing the issue.

• Locate the antimalware icon in the system tray.
• Right-click on it and find an option to disable or pause protection.
• Try accessing the Store again.

Fix 4. Perform Clean Boot

Performing a clean boot starts Windows with a minimal set of drivers and startup programs. This can help identify if background programs are interfering with the Store.

• Type msconfig inWindows Search and press Enter to open the System Configuration window.
• Click on the Services tab and check the Hide all Microsoft Services box.
• Click Disable all to disable non-Microsoft services, then click the Startup tab.
• Open the Task Manager, disable all startup items, and close the Task Manager.
• Go to the Boot tab and mark the Safe boot option.
• Click OK on the System Configuration window and restart your computer.
• If the problem does not exist, third-party software is at fault. To determine which app is causing it try enabling half of the available programs, restarting, and checking if the the problem is still absent. Continue till you find the offending software and either update or uninstall it.

Fix 5. Use Disk Cleanup

Disk Cleanup can free up space on your hard drive and remove temporary files that might be causing issues with the Microsoft Store.

• Open the Windows search bar and type Disk Cleanup. Press Enter to open the Disk Cleanup utility.
• In the Disk Cleanup window, select the drive where your Windows operating system is installed (usually drive C:) and click OK.
• Click Clean up system files.
• Select the drive again and click OK.
• In the list of files that can be cleaned up, select the largest portions of data, such as Temporary Internet Files, Windows Update, Temporary Files, and others.
• Click OK to begin the cleanup process.

Fix 6. Repair or reset the Microsoft Store

If the Store itself is corrupted, repairing or resetting it can resolve the issue without affecting installed apps or settings.

• Right-click on Start and select Apps & Features/Installed apps.
• Scroll down to find Microsoft Store and click Advanced options or go to Settings > System > System Components > Advanced options.
• Scroll down again and click Terminate and Repair.
• If that does not work, try using Reset.

Fix 7. Reregister all Microsoft apps

Reregistering all Microsoft apps can resolve issues caused by corrupted apps, including the Microsoft Store.

• Make sure your Microsoft Store is closed and not running in the background.
• Right-click on Start and select PowerShell (Admin).
• Paste the following command and press Enter:
  Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
• Close Powershell.

Fix 8. Repair-install Windows

A repair-installation of Windows can fix underlying system issues without affecting your personal files or installed applications.

• Visit the official Microsoft website and download Windows 10 installation media (Windows 11 version).
• Double-click the installer, select Yes when UAC shows up, and agree to the terms.
• Select the ISO file and click Next, then follow the instructions to finish the process.
• Right-click on ISO and click Mount.
• Open the location of the ISO, right-click on it, and select Mount.
• Launch the installer.
• Select Upgrade this PC now and click Next.
• Windows will start downloading the needed files.
• Agree to the terms once again and click Next.
• Before installing, ensure you are happy with your choices (otherwise, you can click the Change what to keep option).
• Finally, click Install to begin the upgrade process.