How to fix
“Unable to find the Ubisoft Game Launcher” error
on Windows

Hello. I tried to play Assassin's Creed but I received the "Unable to find the Ubisoft Game Launcher" error. How do I deal with this?

The "Unable to find the Ubisoft Game Launcher" error is a common problem that Windows users face when attempting to launch Ubisoft games. Ubisoft is a video game development company best known for popular titles like Assassin's Creed, Far Cry, and Tom Clancy's Rainbow Six.

Ubisoft Connect, formerly known as Ubisoft Game Launcher, is a Ubisoft software program that functions as a digital distribution platform, game library, and social network for gamers. Users can buy and download games, connect with friends, and track their achievements and game progress across multiple devices.

Users are unable to launch the game when the "Unable to find the Ubisoft Game Launcher" error occurs, and various error messages may appear on their screens. This problem can be aggravating and prevent users from playing their favorite games.

Fortunately, there are several options for dealing with this issue. One solution is to launch Ubisoft Connect as an administrator, which will ensure that the program has the necessary permissions to run. Another option is to verify the game files, which can aid in the identification and repair of any missing or corrupted files. If none of these solutions work, you may need to reinstall the game or the Ubisoft Connect launcher.

In this guide, you will find 5 steps that should help you fix "Unable to find the Ubisoft Game Launcher" error in Windows. However, you may also try to use a repair tool like [d1] that can fix most system errors, BSODs,[ref en-1] corrupted files, registry[ref en-2] issues, or clear cookies and cache.[ref en-3] Otherwise, follow the step-by-step instructions below.

Method 1. Launch the Game from Ubisoft

This may appear to some to be a pointless suggestion, but many users prefer to map their game to Ubisoft, create a desktop shortcut, and launch it from there. If your game cannot locate the launcher, simply open Ubisoft and launch the game from there.

Method 2. Launch Ubisoft as an Administrator

• Right-click on the shortcut of Ubisoft.
• Select Run as administrator from the context menu that appears.
• If prompted by Windows User Account Control (UAC), click Yes to confirm that you want to run the application as an administrator.
• The Ubisoft application should now launch with elevated privileges, which may be necessary for certain tasks or operations.

Method 3. Verify Game Files

It's very likely that the game you're attempting to launch is missing or corrupted files. When game files are in this state, the game will generally not launch and various errors will be displayed. Ubisoft has included a feature that allows you to scan and repair corrupt files to address this issue.

• Open Ubisoft Connect.
• Click on the Games tab to enter your library.
• Locate the game that is failing to launch.
• Right-click on the game and select Properties from the context menu.
• In the Properties menu, select the Local Files tab.
• Click on the Verify Files button to initiate the verification process.

• Wait for the verification process to complete. This may take some time depending on the size of the game and your system specifications.
• Once the verification is complete, launch the game again and see if the issue has been resolved.

Method 4. Clear Ubisoft Cache

• Open Ubisoft Connect.
• Click on the three lines from the top-left corner of the screen.
• Select Settings from the dropdown menu.
• Go to the Downloads tab.
• Click on Delete all game installers to remove any downloaded game files that may be causing issues.
• Open the Task Manager by pressing Ctrl + Shift + Esc.
• In the Processes tab, locate Ubisoft and right-click on it.
• Select End Task from the context menu to terminate the process.
• After closing Ubisoft, open File Explorer and navigate to the following location: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\
• Find the cache folder and rename it to cache_old.
• Reboot your system to ensure that all changes take effect.

Method 5. Reinstall the Game and Ubisoft

If all other solutions fail, the error message may indicate that the game needs to be reinstalled. Your game may be corrupted beyond repair, and this may be your only option. Check to see if the problem has been resolved after reinstalling the game. If the problem persists, reinstalling the launcher may help solve it.