How to verify game files in Steam, Epic Games, Xbox app, EA app, Battle.net and GOG Galaxy
Every big game launcher can compare the installed files of a game with the originals and download the ones that are damaged or missing again. It is the first fix to try when a game crashes, will not start or shows missing textures.
- Time
- A few minutes to half an hour, depending on the size of the game
- Level
- Easy
- You need
- An internet connection and the launcher the game was installed with.
Before you start
- Close the game before you start.
- Verify one game at a time and do not run other heavy tasks, such as a virus scan, while it runs.
Steam
Steps written for Steam on Windows.
Restart and open Steam
Restart your computer and launch Steam.
Open the game's menu
Right-click the game in your Library, or open the game's Library page and select the gear icon on the far right.
Open Properties
Select Properties in the menu.
Verify the files
Select the Installed Files tab and select Verify integrity of game files.
Wait for the result
Steam checks the game's files. This can take several minutes.
Epic Games
Steps written for Epic Games Launcher on Windows.
Open the launcher
Open the Epic Games Launcher.
Find the game
Find the game in your Library.
Open the game's menu
Select the three dots on the right side of the game's line.
Open Manage
Select Manage.
Verify the files
Select Verify and wait for the check to complete. It can take a while for a large game.
Xbox app
Steps written for Xbox app on Windows.
Open the Xbox app
Open the Xbox app.
Select the game
In My Library, select the game.
Check for updates first
Select the More options button (three dots), then Manage > Files > Check for updates.
Verify and repair
If the update does not fix the problem, select Verify and repair on the same Files page. Then try to start the game again.
EA app
Steps written for EA app on Windows.
Open your library
Launch the EA app and go to your Library.
Open the game's menu
Find the game and select the three-dot menu on its tile.
Repair the game
Select Repair.
Start the game
When the repair has finished, try to launch the game again.
Battle.net
Steps written for Battle.net on Windows.
Open Battle.net
Open the Battle.net desktop app.
Select the game
Select the icon of the game you want to repair.
Check for updates first
Select the cogwheel next to the Play button and select Check for Updates. An update often fixes the problem on its own.
Open Scan and Repair
If the game is up to date, select the cogwheel again and select Scan and Repair.
Begin the scan
Select Begin Scan and wait for the repair to finish.
GOG Galaxy
Steps written for GOG GALAXY on Windows.
Select the game
Open GOG GALAXY and select the game.
Open the game's menu
Select the customization button to the right of the Play button.
Verify and repair
Select Manage installation > Verify / Repair. GOG GALAXY compares the files with the ones on its servers and downloads damaged files again.
What the result means
- Steam may report that one or more files failed to verify. Valve calls this normal for most games: these are local configuration files that are not replaced, and you can ignore the message.
- Epic Games Launcher changes or repairs files that differ from the originals. Your saved data is not affected.
- GOG GALAXY downloads and repairs corrupted files. It can verify GOG games only. A game from another platform has to be repaired in that platform's launcher.
- EA app and Battle.net finish without a list of files. Start the game to see whether the problem is gone.
While the check runs
Valve warns not to run the check during other system-intensive work, such as defragmenting the drive or scanning for viruses, and not to verify several games at the same time. The same care makes sense in the other launchers.
If the game still does not work
Update the graphics driver: see Update, roll back or reinstall a driver. Xbox Support names driver updates as a fix for crashes and performance problems. For Xbox app games, also run the Gaming Services Repair Tool, which is built into the Xbox app. If nothing helps, uninstall the game and install it again in the launcher.
If files are damaged again after every check, test the drive with Check a disk for errors (chkdsk) and repair Windows system files with Run DISM and SFC to repair Windows system files.
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Sources
- Steam Support: Verify Integrity of Game Files (read Oct 11, 2026)
- Epic Games Store Support: How do I verify game files in the Epic Games Launcher? (read Oct 11, 2026)
- Xbox Support: Fix gaming issues with the Xbox app for PC and handhelds (Update and repair your game) (read Oct 11, 2026)
- EA Help: Games that won't download, install, or load in the EA app (Troubleshoot loading issues) (read Oct 11, 2026)
- Blizzard Support: Repairing Battle.net Games (read Oct 11, 2026)
- GOG Support: My game data is corrupt. How can I repair my game? (read Oct 11, 2026)