How to fix
Valorant error code 38
on Windows

Hey, can you help me? I play Valorant and get the error code 38 with the message that only days that it is the connection error but is not answering other questions and does not give more details. It appeared once I started once too. Can I solve this myself somehow and forget about those cut-offs?

Valorant error code 38 is an issue that can appear in various situations. The message can also inform that the connection failed and that the user needs to restart the game client to connect to the platform. This error means that the program cannot connect to the server, and this can be the issue related to other issues with the Valorant game or the machine. 

Bugs and errors exist and can occur in various games, including the Valorant. This is the general connection error that appears while users are playing the game or when the game is started. This is more likely the issues caused by the technical problems with Riot Games servers.[ref en-1]

The connection issues can stem from the machine due to the internet provider, router issues, or the bad start of the Riot Client. The Valorant error code 38 message is very confusing and can annoy people or leave them puzzled about where the reason for it stems from. However, a common reason for such errors is solvable. 

The common issues with the computer can relate to malware[ref en-2] or corrupted programs, processes, and other functions. It is common for Windows machines to have issues related to the particular update or OS version and programs already running on the PC that can possibly trigger incompatibility problems.[ref en-3]

You can fix issues like this by closing the game and restarting processes, but some failed processes can lead to other issues, so running the [d1] tools for performance improvement might also help quickly fix Valorant error code 38. Valorant is a popular game, and these errors can overlap, so follow the guide to fix possible issues related to this.

1. Restart the router and modem

• Turn off your router and modem.
• Remove the power cord of the device and connect the device again after a while.
• Turn on the modem and router, and connect to the internet.

2. Allow the game via firewall

• Open Windows security by searching for it at the bottom.
• Click on the Firewall and Network Protection tab.
  

  

• Go to Allow an app through the firewall.
• Select the Change Settings button and allow Valorant through both public and private networks.

3. Restart the client

• Close VALORANT.
• Close the Riot client.
• Open task manager with Ctrl+Shift+Esc keys.
• Click on More details.
• Check if VALORANT or the Riot client is still running.
• If yes, select them and hit End Task on both.
• Restart the client and log into the game.

4. Change DNS server address

• Open Run with Windows and R keys.
• Type ncpa.cpl and hit OK.
• Right-click your network adapter and select Properties.
• Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
• Tick Use the following DNS server addresses.
• In the Preferred DNS server, type in 1.1.1.1
• In the Alternate DNS server, type in 1.0.0.1
• Click OK.
• Restart your PC.

5. Reinstall Riot Vanguard

• Go to Settings.
  

  

  
  
• Go to Apps.
• Click Apps and Features.
  

  

  
  
• Scroll through the list and find Riot Vanguard.
• Click and choose Uninstall.
  

  

  
  
• Confirm the selection.
• Launch Valorant and Riot Vanguard should get installed automatically.