How to fix "Can't play the current song" Spotify error on Windows?

Issue: Whenever I attempt to play a song on Spotify, nothing happens for some seconds. Then, after the song finally starts playing, it gets interrupted by the “Can’t play the current song” error. I am using Windows, please help.

Solved Answer

Spotify is a renowned music streaming platform that has seamlessly integrated itself into the Windows operating system, becoming a favorite for countless individuals. For many, it offers a cost-free gateway to explore millions of tracks from diverse genres and artists.

However, with its vast user base and wide reach, not all experiences are without issues. One such issue that has been reported by a segment of Spotify listeners on Windows is the “Can’t play the current song” error. This glitch appears when one attempts to play a song or even during the middle of playback, disrupting the user's musical experience.

When you encounter the “Can’t play the current song” error, it's often an indication of underlying issues with the software or system settings. Several factors might be at play here. One common culprit is corrupted cache files. Just like many other applications, Spotify stores temporary data to enhance user experience, but sometimes these files can get corrupted, leading to unexpected errors.

Another potential reason is a problem with the DNS server, which can hinder the app's ability to fetch and stream songs. The Spotify Crossfade feature, designed to ensure smooth transitions between tracks, has also been identified as a potential cause in some instances.

If the transitions are not seamless or are interrupted, the app might throw the “Can’t play the current song” error. Moreover, at its core, if the Spotify application itself has been corrupted during installation or due to other system conflicts, it might be unable to function properly, leading to such disruptions.

How to fix "Can't play the current song" Spotify error on Windows?

In addressing this, you might consider exploring solutions associated with the mentioned causes. Clearing cache, checking DNS settings, toggling the Crossfade feature, or even reinstalling the application could hint towards possible rectifications.

Moreover, to ensure that the root of the problem doesn't lie deeper within the Windows system, employing a tool like the FortectMac Washing Machine X9 PC repair tool might be beneficial. This software can scan and rectify underlying Windows issues that could be indirectly affecting your Spotify experience.

Fix 1. Run Windows Store apps troubleshooter

The Windows Store apps troubleshooter is a built-in utility in Windows designed to automatically detect and fix common issues with applications downloaded from the Microsoft Store, including Spotify.

  • Type Troubleshoot in Windows search and press Enter.
  • Select Additional troubleshooters/Other troubleshooters.
  • Find Windows Store Apps from the list and select Run the troubleshooter/Run.
  • Wait till the process is finished and apply the recommended fixes.

Run the tgroubleshooter

Fix 2. Clear offline song cache in Spotify

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Spotify stores offline song data in a cache. Sometimes, this data might get corrupted leading to errors. Clearing it can often resolve issues.

  • Open Spotify and click on your profile (top-right corner).
  • Go to Settings.
  • Scroll down to the Storage section.
  • Here, you will see the Offline storage location. (Note: you should also clear cache files)
  • Open File Explorer by clicking Win + E on your keyboard.
  • Make sure Hidden items are visible.
  • Navigate to the directory path and delete all the files inside.
  • Restart Spotify.

Clear cache

Fix 3. Disable the Hardware Acceleration feature

Hardware Acceleration is a feature that allows applications to offload certain computing tasks onto specialized hardware components of the system, aiming to make app processes run more efficiently. However, not all systems or hardware components handle this the same way. For some users, enabling Hardware Acceleration in Spotify can lead to unexpected behaviors, including playback errors. Disabling it can ensure that the application runs using only software-based rendering, avoiding potential hardware-related issues.

  • Open Spotify.
  • Go to Settings.
  • Scroll down to the Compatibility section.
  • Toggle off the option for Hardware Acceleration.

Disable Hardware acceleration

Fix 4. Repair or reset Spotify

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Repairing or resetting the app can fix any potential corruption issues with the installation.

  • Right-click on Start and pick Apps & features.
  • Scroll down and locate Spotify.
  • Choose Advanced options.
  • Scroll down and click Terminate.
  • Then, click on Repair and see if the problem is resolved.
  • If not, try the Reset option instead.

Repair or reset Spotify

Fix 5. Install all Windows and Spotify updates

Ensuring you have the latest updates can resolve compatibility and bug-related issues.

  • For Windows: Go to Settings > Update & Security > Windows Update > Check for updates.
  • For Spotify: Open the app, go to the three-dot menu > Help > About Spotify > Check for updates.

Install Windows

Fix 6. Disable Crossfade

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

The Crossfade feature in Spotify ensures a smooth transition between tracks by overlapping the end of one song with the beginning of the next. However, in certain situations, especially if the feature's settings are not calibrated correctly, it can interfere with the song's playback. Disabling it may help.

  • Open Spotify.
  • Go to Settings.
  • Under Playback, disable Crossfade by toggling the switch.

Disable Crossfade

Fix 7. Use Google's DNS

Switching to a more reliable DNS can improve connectivity and streaming.

  • Right-click on Start and pick Network Connections.
  • Under Advanced network settings, pick Change adapter options.
  • In the Network Connection window, right-click on your main connection (for example, Ethernet) and pick Properties.
  • Select Internet Protocol Version 4 (TCP/IPv4) and click Properties below.
  • Click Use the following DNS server address and type the following into the fields:
    Preferred DNS server: 8.8.8.8
    Alternate DNS server: 8.8.8.9
  • Press OK.

Use Google DNS

Fix 8. Reinstall Spotify

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

Sometimes, the best way to resolve persistent or complex issues with an application is to start afresh. Reinstalling Spotify ensures that you have a clean slate, free from any corrupted files, outdated versions, or incorrect configurations. A fresh installation often eliminates hidden issues and restores the app to its optimal performance.

  • Right-click on Start and pick Apps & features.
  • Find Spotify, click on it, choose Uninstall, and follow the prompts.
  • Once done open File Explorer by pressing Win + E and navigate to the following location (make sure hidden files are visible):
    C:\Users\USERNAME\AppData\Roaming
  • Delete any Spotify folders in this location.
  • Restart your PC.
  • Visit the Spotify website and download the latest version.
  • Install Spotify by following the on-screen instructions.

Reinstall Sportify

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Offer
do it now!
Download Fix
  Happiness
Guarantee
do it now!
Download Fix
  Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using FortectMac Washing Machine X9, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Fortect - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Mac Washing Machine X9 - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Fortect malware removal tool.To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

Access geo-restricted video content with a VPN

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

Don’t pay ransomware authors – use alternative data recovery options

Malware attacks, particularly ransomware, are by far the biggest danger to your pictures, videos, work, or school files. Since cybercriminals use a robust encryption algorithm to lock data, it can no longer be used until a ransom in bitcoin is paid. Instead of paying hackers, you should first try to use alternative recovery methods that could help you to retrieve at least some portion of the lost data. Otherwise, you could also lose your money, along with the files. One of the best tools that could restore at least some of the encrypted files –  Data Recovery Pro.

About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
About the company Esolutions

What you can add more about the problem: "How to fix "Can't play the current song" Spotify error on Windows?"