How to fix "We can't set up mobile hotspot" error in Windows?

Issue: I was trying to set up a mobile hotspot on my PC, but for some reason, I instead received an error “We can't setup mobile hotspot.” I tried restarting both devices but this didn't help. What should I do next?

Solved Answer

Mobile hotspots allow individuals to share their internet connection from portable devices with other devices, a useful feature when traditional Wi-Fi is unavailable. However, when setting up a mobile hotspot with a Windows laptop or PC, users might encounter the error “We can't set up mobile hotspot.”

Often, this issue is encountered due to incorrect network adapter settings in the Windows device. Network adapters facilitate the connection between a computer and the network, and if these settings are incorrect, an “We can't set up mobile hotspot” error might come up.

Outdated or corrupt drivers, the software components that enable communication between the operating system and hardware, are also common culprits. Additionally, the Windows system might have corrupted files, which can affect the mobile hotspot functionality.

To resolve the “We can't set up mobile hotspot” error, you can run the built-in network troubleshooter in Windows can help identify and fix common network issues. Ensure Bluetooth is disabled on the Windows system, as it sometimes can interfere with mobile hotspot setup. If the issue is related to drivers, then updating or reinstalling network drivers through the Device Manager can resolve this.

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How to fix "We can't setup mobile hotspot" error in Windows?

Fix 1. Run network troubleshooter

The network troubleshooter in Windows is designed to automatically find and fix issues with network connections. This utility can diagnose and resolve problems related to network adapters, which are essential for setting up a mobile hotspot.

  • Right-click on Start button and select Settings.
  • Go to Network & Internet section.
  • Here, locate the Advanced network settings section.
  • Click the Network troubleshooter to run it.
  • Wait for the results to show up and apply the suggested fixes.

Network troubleshooter

Fix 2. Install all Windows updates

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Windows updates often include fixes for known bugs and improvements for system stability. Ensuring that your system is up-to-date can resolve underlying issues affecting the mobile hotspot feature.

  • Type Updates in Windows search and press Enter.
  • Here, click Check for updates.
  • Wait till Windows downloads and installs all the files.
  • If optional updates are available, install them as well.
  • Reboot your device.

Install Windows updates

Fix 3. Disable Bluetooth connection on Windows

Sometimes, disabling Bluetooth can help resolve conflicts with the mobile hotspot setup, as both functions can interfere with each other.

  • Go to the Start menu.
  • Click on Settings.
  • Choose Devices and then Bluetooth & other devices.
  • Turn off Bluetooth by toggling the Bluetooth switch to Off.

Disable Bluetooth

Fix 4. Update network adapter drivers

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Outdated or corrupt network adapter drivers can cause issues with internet connectivity, including the mobile hotspot function. Updating these drivers can often resolve these problems. For a quicker method, you can always rely on an automatic driver updater such as DriverFix.

  • Right-click on the Start menu and select Device Manager.
  • Expand the Network adapters section.
  • Right-click on your network adapter and select Update driver.
  • Choose Search automatically for drivers and follow the prompts.
  • Restart your device as necessary.

Update network driver

Fix 5. Reinstall network drivers

Reinstalling network drivers can reset the network settings to their default state, which can help in resolving mobile hotspot issues.

  • Open Device Manager once again.
  • Expand the Network adapters section.
  • Right-click on your network adapter and select Uninstall.
  • Mark the Delete the driver software for this device checkbox.
  • Click Uninstall and then reboot your system.
  • Open Device Manager and click Scan for hardware changes button – Windows should reinstall the default driver.

Reinstall network driver

Fix 6. Reset your internet connection

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Resetting your internet connection can help in refreshing the network settings and resolving issues with the mobile hotspot.

  • Type cmd in Windows search.
  • Right-click on the Command Prompt result and select Run as administrator.
  • Copy and paste each of the following commands, pressing Enter every time:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew
    netsh winsock reset
  • Restart your device.

Reset internet

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About the author
Jake Doe
Jake Doe - Computer technology geek

Jake Doe is the news editor at UGetFix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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