How to Reinstall Audio Drivers on Windows 10?

by Gabriel E. Hall - -
12

Question

Issue: How to Reinstall Audio Drivers on Windows 10?

Hi, I have HP 2000 NoteBook. I have sound issues and I am not sure what to do. Everything looks okay with cables and so on. Maybe it is a driver problem. How can I reinstall my audio drivers on windows 10?

Solved Answer

Realtek High Definition (HD) Audio Driver stands for the sound driver for Windows[1] operating system. It provides high-quality DTS, Dolby, and Surround Sound. Because of its useful features, it has been dubbed as the most used sound drivers on the market.

Unfortunately, many people have complained about Realtek's HD Audio driver issues on Windows 10 which appeared after downloading the latest version of this OS. In fact, there are numerous problems related to Windows 10 Creators' Update, including the loss of important data kept on the system before downloading the recommended update.

Numerous users have complained about broken drivers and the audio system not working even after getting updates. Sometimes Windows 10 delivers a message “No Audio Device is installed”. Microsoft states that the company investigates the issue but they haven't released other statements. 

showing the reinstall process of Audio drivers on Windows 10

The symptoms of the malfunctioning Realtek High Definition (HD) Audio Driver are obvious – there is no sound while you use your computer, sounds are interrupted, they play in an unusual way, no HDMI sound, the PC freezes or restarts when trying to play the sound and similar. In addition, the device may return an error message[2] when trying to play the sound, for example:

  • WAV sound playback error detected;
  • CD audio device is in use by another application;
  • MIDI output error detected;
  • Your audio hardware can’t play the current file.

Usually, the no sound issue occurs on Windows 10 OS if the Audio driver is damaged, corrupted or removed during the install/update of the Windows 10. Microsoft officially confirmed that Windows 10 install has been developed in a way to automatically remove all applications and drivers that are incompatible with it.

These issues can occur because of outdated drivers, hardware problems or even malware[3] issues. You need to scan the device with the anti-malware or system repair tools like Reimage to make sure that there is no malware on your system which may be affecting the sound or even more significant parts of the system.

Methods to reinstall audio drivers on Windows 10

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You may encounter sound problems if the Audio driver is outdated or some of the sound settings are incorrect. The most reliable way to fix sound issues on Windows 10 is to reinstall Realtek High Definition (HD) Audio Driver. However, we prepared a more in-depth guide with a few methods you should try.

Follow steps exactly and maybe try a few methods to make sure that everything runs as smooth as you want again. 

Diagnose the problem 

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If you are not sure if the culprit of the problem is the audio driver, you can check that by following these steps:

  1. Right-click on Windows key and select Device Manager

  2. OR press Windows key + R, type devmgmt.msc, and press Enter
  3. Expand the Sound, video and game controllers
  4. Find the Realtek High Definition Audio. If it’s marked with a yellow exclamation mark, it means that the culprit of the current sound problems on the system is the Realtek’s audio driver.
    Fix Audio Drivers on Windows 10 issue

Reinstalling Realtek High Definition Audio Driver

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  1. Press Windows key + R to open Run dialog.
  2. Type devmgmt.msc and press Enter/OK
    Check is audio driver is the issue
  3. OR right-click on Windows key and select Device Manager
  4. Expand the Sound, video and game controllers
  5. Right-click on the Realtek High Definition Audio Driver and select Uninstall
    Reinstall Audio Drivers
  6. If you are asked for a confirmation, mark the box next to Delete the driver software for this device and press OK
  7. Reboot your PC
  8. After that, open Device Manager as explained in the steps 1-3
  9. Expand the Sound, video and game controllers again
  10. Right-click on the Realtek High Definition Audio Driver and click Scan for hardware changes
  11. If the system fails to detect the missing driver and install its latest version automatically, you’ll have to navigate to the official Realtek website and download the latest version of the Audio Driver corresponding with you Windows 10 type (32 or 64 bit).

Reinstalling audio driver from Control Panel

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  • Type Appwiz.cpl in the Start or taskbar search field and then press Enter key to open Programs and Features window.
  • Find audio driver entry and Right-click on the audio driver and then choose Uninstall option. 
  • Choose Yes to continue.
  • Reboot your device when the driver is removed.
  • Get the latest version of the audio driver and install it on your PC.

Fixing the issue with incorrect Intel audio driver

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According to the Microsoft, the issue appears because of the incorrect audio driver included to the update. If previously-given methods didn't help, try following these steps on your Windows OS:

  1. Go to Device manager and open Sound, video an game controllers section;
  2. Look for Realtek device (yellow triangle with “?” sign) and select it;
  3. While in the View menu, select Devices by connection;
  4. Check the parent device;
  5. Right-click the controller device and select Properties;
  6. When in the new window, click the Driver tab and check your driver's version;
  7. If your driver version is 9.21.0.3755, you have the driver that is incorrect.
  8. Click Uninstall Device and allow changes;
  9. Reboot the device and check if the audio works.

Updating the driver in Device Manager

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Various users have shared this method as helpful in online support forums. Updating the driver can help to restore the audio on your Windows 10 device.

  • Locate to Device manager.
  • Expand the Sound, video and game controllers section.
  • Look for the device with SST as a part of the name. Righ-click and select Update Driver. 
  • When the new window appears select Browse my computer for driver software.
  • Click Next.
    Try to fix the audio issue by upgrading the driver
  • Select High Definition Audio and then Next.
  • Your audio driver should now work perfectly.

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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